Top 73 Call center representative Jobs in Hidden Valley In

Customer Care Representative – Full-Time Probation (Cincinnati, OH)
Duke Energy —Cincinnati, OH
- $20 an hour
- Extended hours
- Remote
- Background check
- Sales
- Pass drug screening
- Paid holidays
- Dental insurance
10h
Call Center/Customer Service Rep
Automated Health Systems —Cincinnati, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
13d
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Cincinnati, OH
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Inbound Call Center Representative
Park Core Group —Cincinnati, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Quick Apply
Sr. Outbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Cincinnati, OH
- $24.76 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Sparkbit 360 —Cincinnati, OH
- $17 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Associate's degree
- Opportunities for advancement
Quick Apply
11d
Call Center Representative - In Office
Windows Direct —Cincinnati, OH
- $17 - $25 an hour
- Weekends as needed
- High school diploma or GED
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Customer Service Representative, Call Center - Blue Ash, OH
Green Dot Corporation —Cincinnati, OH
- $20 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
Technical Support Representative Level 1
ConstructConnect —Cincinnati, OH
- Email
- Hybrid work
- Writing skills
- Mid-level
- Office
Contact Center Patient Care Representative
ORTHOCINCY —Edgewood, KY
- Full-time
- Anatomy knowledge
- OSHA
- Medical office experience
- Work from home
Quick Apply
EZConnect Regional Call Center Agent
Metro —Cincinnati, OH
- Microsoft Outlook
- Computer literacy
- Writing skills
Call Center / Confirmation Representative
Great Day Improvements: A Family of Brands —Cincinnati, OH
- $16.25 - $16.75 an hour
- Urgently hiring
- Mid-level
- Quality control
- Military encouraged
- Disability insurance
- Health insurance
Customer Service Representative
GoGoMeds —Southgate, KY
- From $18 an hour
- Full-time
- Bilingual
- Medical office experience
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Commercial Services Rep I
Fifth Third Bank —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
6d
Sales Operation Support Specialist
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Word processing
- Research
- Mid-level
Contact Center Representative
Cinfed Credit Union —Cincinnati, OH
- $18 an hour
- Monday to Friday
- Background check
- High school diploma or GED
- Math
- Paid training
- Paid holidays
12d
Medical Call Center Representative
Pain Specialists of Cincinnati —Edgewood, KY
- From $15 an hour
- Full-time
- Medical office experience
- English
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Crea Staffing services —Cincinnati, OH
- $17 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- In-person
Quick Apply
13d
Telemarketer - State Farm Agent Team Member
Jason Hodge - State Farm Agent —Sharonville, OH
- $15 - $20 an hour
- Part-time
- Office
- Entry level
- Opportunities for advancement
Quick Apply
Donation Support Services Coordinator (7am - 7pm)
Network For Hope —Cincinnati, OH
- Weekends as needed
- High school diploma or GED
- Critical & Intensive Care
- LPN
- Disability insurance
- Health insurance
Quick Apply

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Customer Care Representative – Full-Time Probation (Cincinnati, OH)

Duke Energy -
Cincinnati, OH

Apply Now

Job Details

Full-time
$20 an hour
10 hours ago

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 29, 2026

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

POSITION SUMMARY

Build an exciting, rewarding career with us and play an integral part of Duke Energy’s customer success and satisfaction as a Customer Care Representative.

This role has a high degree of accountability for individual performance in the areas of customer satisfaction, quality, and productivity to ensure that customers receive excellent service and business objectives are achieved.

The Customer Care Representative will also consult with customers on their billing inquires, service orders, trouble calls and various other needs.

This is a full-time position represented by UWUA 600 Union. You will be considered a probationary employee for the first twelve (12) months of employment.

Consider joining the Duke Energy team, where you’ll find a friendly work environment, comprehensive benefits, and development opportunities.

Please note: if selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.

WE OFFER

Paid Time Off, holidays, and sick leave
Health, Dental, and Vision Insurance
401K plan with company match
All necessary equipment provided

PAY:

The pay rate is $20 per hour (non-negotiable)
Annual incentives provided based on performance

TARGET START DATE:

Monday, September 14, 2026 (non-negotiable)

TRAINING DETAILS:

Approximately first 10 weeks, Monday - Friday from 8:00 AM to 4:30 PM EST (fully paid)
Required first day onsite attendance at the Duke Energy Call Center Facility in Cincinnati, OH
Training is held remotely after first day onsite attendance
During the 10-week training period, there is no allowance for vacation time or absences.
Your continued employment will be contingent on successful completion of the training program.

RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO THE FOLLOWING

Provide high quality customer interaction by handling customer’s needs with integrity and empathy in one transaction.
Use professional judgement and escalate customer issues/concerns to management when appropriate.
Participate in on-call rotation.
Promote sales of available products and services, as appropriate.
Building genuine connections with customers and bring a great ambassador for the Duke Energy brand.
Perform other duties as assigned, including work on special projects.

REQUIRED QUALIFICATIONS

High school diploma or GED completed at time of application submission.
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.

DESIRED QUALIFICATIONS

Direct call center experience of 3+ years is preferred
Bachelor’s degree or Associates degree
Willingness to work in an environment that requires 100% phone-based customer interaction.
Ability to multi-task and work with various technologies using multiple monitors, screens, applications etc.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Ability to always handle and protect confidential information and act with integrity.

WORKING CONDITIONS

Virtual - Work will be performed remotely but candidates are expected to live within an hour of the Duke Energy Call Center Facility in Cincinnati, OH
Work Schedule – work will be performed during Hours of Operation
Hours of Operation - Monday - Friday, 7:00 AM – 7:00 PM EST
Mandatory Overtime & Storm Duty Calls - during times of inclement weather or other major events (such as hurricanes, snowstorms, etc.), employees are expected to be on-call and work extended hours, as well as mandatory overtime, to support higher call volumes.
Shift change occurs biannually, but may change at any time due to business need
Access to a reliable high-speed internet and a quiet work environment is required.

WHAT TO EXPECT: STEPS IN DUKE ENERGY’S HIRING PROCESS

Duke Energy Hiring Process
Duke Energy Customer Care Assessment – required time sensitive/completion of online test
Please note: the assessment includes a video introduction. You will need access to a camera. Please make sure your camera is working prior to the start of the assessment.
If selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.
Candidates who accept the employment offer will be required to complete and pass a Duke Energy background check and drug test.
It is the policy of Duke Energy to maintain a drug-free workplace.

Travel Requirements

Not required

Relocation Assistance Provided (as applicable)

Represented/Union Position

UWUA, IUU Local 600

Visa Sponsored Position

No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

Privacy

Do Not Sell My Personal Information (CA)

Accessibility

Apply Now

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