Top 4443 Customer service team lead Jobs in Hillside, Nj

Customer Service Manager, Airport Customer Experience
American Airlines —Newark, NJ
- $51,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
2d
Senior Lead Customer Support
Moxie —Brooklyn, NY
- $127,935 - $156,365 a year
- Full-time
- Remote
- Management
- System design
- Senior level
NJ Personal Lines Insurance Customer Service Rep
David M Hundertmark Agency Inc —Pompton Lakes, NJ
- $40,000 - $56,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Quick Apply
Industrial Machinery Sales Specialist
Topaz HR —Lyndhurst, NJ
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Business development
- Travel
- Health insurance
- Paid time off
E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
Quick Apply
Dispatcher / Business Contact / Operations Manager - $30 per hour
ZKDS Inc. —Linden, NJ
- $30 an hour
- Full-time
- Management
- Local
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Manager -AMADO
Black Veterans For Social Justice Inc —Bronx, NY
- $45,000 - $48,000 a year
- Overtime
- CPR Certification
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Client Operations Manager (Pantry Services) - NY
Just Fare —New York, NY
- $83,000 - $90,000 a year
- Monday to Friday
- Hospitality
- 5 years
- Merchandising
- Dental insurance
- Paid time off
Quick Apply
11d
Sales Specialist – API Distribution Sales
Suan Farma, Inc. —Fair Lawn, NJ
- $59,000 - $60,000 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health insurance
- Dental insurance
Quick Apply
First Shift Production Supervisor
Deep Foods —Union, NJ
- From $25 an hour
- Overtime
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Undercover Ingredients —East Hanover, NJ
- $100,000 - $120,000 a year
- Full-time
- Engineering
- Sanitation
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Medical Billing Customer Service
Confidential —Florham Park, NJ
- $19 - $21 an hour
- Full-time
- Bilingual
- Spanish
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
Construction/Operations Field Manager
Confidential —Morristown, NJ
- $65,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Portfolio Operations Manager
GRC MANAGEMENT —Brooklyn, NY
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
Business Manager, Finance & Operations
Confluence Philanthropy —Manhattan, NY
- $70,000 - $80,000 a year
- Email
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply
Production Operations Manager – Bilingual English/Spanish Required
Creative Technology Innovations —Sayreville, NJ
- From $30 an hour
- Full-time
- Spanish
- ERP systems
- English
- Paid time off
- Opportunities for advancement
Quick Apply
Operations Manager
Confidential (Shipping & Logistics) —Long Island City, NY
- $75,000 - $90,000 a year
- Full-time
- Background check
- 6 years
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Production Team Lead
Confidential —Branchburg, NJ
- Full-time
- Bilingual
- Heavy lifting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
MCA Team Lead — Uncapped Split + Team Overrides + Syndication Match (Build Your Desk)
Onsite Funding LLC —New York, NY
- $200,000 - $500,000 a year
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
8d
Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer service team lead in hillside, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team lead jobs near hillside, nj

Customer Service Representative jobs in Mount Vernon, NY

Operations Manager jobs in Manhattan, NY

Customer Service Manager jobs in Newark, NJ

Operations Manager jobs in Bronx, NY

Engineering Team Leader jobs in New York, NY

Construction Manager jobs in Morristown, NJ

E-commerce Specialist jobs in New York, NY

Client Services jobs in New York, NY

Operations Manager jobs in Long Island City, NY

Operations Manager jobs in East Hanover, NJ

Customer Service Representative jobs in Saint Paul, MN

Immigration Service Officer jobs in Atlanta, GA

Call Center Customer Service Work From Home jobs in Mcallen, TX

Outside Sales Representative jobs in Houston, TX

Customer Service Representative jobs in Pompano Beach, FL

Customer Service Representative jobs in Jackson, MS

Passenger Service Agent jobs in O'hare International Airport, IL

Customer Service Representative jobs in Hattiesburg, MS

Operations Manager jobs in Winston Salem, NC

Operations Manager jobs in Bergen County, NJ

Customer Service Manager, Airport Customer Experience

American Airlines -
Newark, NJ

Apply Now

Job Details

$51,000 - $86,500 a year
2 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
Benefits from day one
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
The pay range for this role is $51,000 to $86,500, taking into account the qualifications and experience of the selected candidate.

What you'll do

Drives operational excellence
Creates an environment that cares for our frontline team members and celebrates the team successes
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
Promotes an environment of mutual respect and trust between frontline team members
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
Ability to work extra hours when there are operational needs
Ability to work rotating shifts including weekends, holidays and days-off

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

Previous airport customer service experience
2 years experience leading others
Knowledge of company policies and procedures and functional automation applications

Skills, Licenses & Certifications

Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
Strong decision making skills
Ability to work independently as well as collaboratively
Ability to work under demanding operational conditions
Ability to prioritize and execute with a sense of urgency and preciseness
Ability to use sound business judgment to resolve issues with internal and external customers
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Applicable valid driver’s license as required by local authorities, if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Apply Now

Refine Your Search

customer service team lead jobs in hillside, nj

Customer Service Manager, Airport Customer Experience

Senior Lead Customer Support

NJ Personal Lines Insurance Customer Service Rep

Industrial Machinery Sales Specialist

E-Commerce Operations & Customer Experience Specialist

Dispatcher / Business Contact / Operations Manager - $30 per hour

Operations Manager -AMADO

Client Operations Manager (Pantry Services) - NY

Sales Specialist – API Distribution Sales

First Shift Production Supervisor

Operations Manager

Medical Billing Customer Service

Construction/Operations Field Manager

Portfolio Operations Manager

Business Manager, Finance & Operations

Production Operations Manager – Bilingual English/Spanish Required

Operations Manager

Production Team Lead

MCA Team Lead — Uncapped Split + Team Overrides + Syndication Match (Build Your Desk)

Customer Service Representative

I want to receive the latest job alert for customer service team lead in hillside, nj

Related Searches

Explore jobs in more locations

Intro

Why you'll love this job

What you'll do

All you'll need for success

What you'll get

Feel free to be yourself at American

Job Seeker Tools

Employer Tools

Browse

Stay Connected