Top 14735 Product support Jobs in Hoffman Estates, Il

E-Commerce Coordinator
Roman, Inc. —Bloomingdale, IL
- $55,000 - $60,000 a year
- Full-time
- Marketing
- Inventory management
- Merchandising
Quick Apply
Global Brand Sales and Product Trainer
Elleebana USA Headquarters —Hoffman Estates, IL
- From $72,000 a year
- Full-time
- Cosmetology License
- Customer service
- Computer literacy
- Relocation assistance
- Health insurance
Quick Apply
Fastener Quality Engineer
Lawrence Screw Products, Inc. —Harwood Heights, IL
- From $65,000 a year
- Full-time
- English
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Electrical Engineer II - Communications
OTTO Engineering —Carpentersville, IL
- $80,000 - $95,000 a year
- Online Application
- Mid-level
- Continuous improvement
- Electrical Engineering
- Profit sharing
- Health savings account
Press Brake Set-Up III - 1st shift ***$1000 SIGN ON BONUS***
Cadrex Bloomingdale —Bloomingdale, IL
- $32 - $38 an hour
- Monday to Friday
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Senior Mechanical Engineer IV - Communications
OTTO Engineering —Carpentersville, IL
- $110,000 - $125,000 a year
- Online Application
- 7 years
- Analysis skills
- Mentoring
- Profit sharing
- Health savings account
Groomer
PET PROS LLC DBA EARTHWISE PET —Long Grove, IL
- $18 an hour
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Brand Manager
Euclid Beverage LLC —North Aurora, IL
- $58,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Licensed Massage Therapist
PCRK Group —Wilmette, IL
- Part-time
- Mid-level
- US work authorization
- Paid training
- Health insurance
Quick Apply
Tooling Designer
Kenmode Tool & Engineering (Metal Stamping Company) —Algonquin, IL
- From $39 an hour
- Full-time
- Background check
- Mid-level
- Assembly
- Health savings account
- Disability insurance
Quick Apply
Senior Electrical Engineer IV - Communications
OTTO Engineering —Carpentersville, IL
- $110,000 - $125,000 a year
- Online Application
- Customer service
- Research
- Mentoring
- Profit sharing
- Health savings account
Warehouse Operator
Medline Industries —Mundelein, IL
- $20.50 an hour
- Full-time
- Heavy lifting
- Home Health
- Warehouse
- Health insurance
- Dental insurance
Robotic Welding Specialist
Gladwin Machinery Solutions LLC —Schaumburg, IL
- Full-time
- Computer literacy
- Driver's License
- Travel
- Health savings account
- Paid holidays
Quick Apply
1d
Quality Manager
DRC Heat Transfer —Melrose Park, IL
- Full-time
- Background check
- Management
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Amazon E-Commerce Coordinator
Roman, Inc. —Bloomingdale, IL
- $50,000 - $60,000 a year
- Urgently hiring
- Mid-level
- Office
- Organizational skills
Quick Apply
2d
Sr. Manager, External Reporting
Fortune Brands —Deerfield, IL
- $120,000 - $192,500 a year
- Full-time
- Hybrid work
- Oracle
- CPA
- 5 years
- Health insurance
- Adoption assistance
Quick Apply
Dental Assistant
Dental Works —Skokie, IL
- $20 - $24 an hour
- Full-time
- CPR Certification
- Dental office
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
8d
Local Class A Driver
Medline Industries —Grayslake, IL
- From $29 an hour
- Full-time
- Clean driving record
- Local
- CDL A
- Paid training
- Health savings account
9d
Supervisor, Tool & Die Design
OTTO Engineering —Carpentersville, IL
- $45 - $65 an hour
- Overtime
- Team management
- Travel
- Manufacturing
- Profit sharing
- Health savings account
DTV Consumer Insights Lead
Fortune Brands —Deerfield, IL
- $105,000 - $165,000 a year
- Full-time
- Residential
- Master's degree
- High school diploma or GED
- Health insurance
- Adoption assistance
Quick Apply

I want to receive the latest job alert for product support in hoffman estates, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

E-Commerce Coordinator

Roman, Inc. -
Bloomingdale, IL

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year

Qualifications

Customer communication
Digital cataloging
Customer returns handling
Shopify
E-commerce
Photo editing
Online retail experience
B2B

Full Job Description

Description:

Roman, Inc. is a 63-year-old family-owned producer and exclusive U.S. distributor of more than 10,000 gifts and decorative accessories — including the iconic Fontanini® nativity collection, one of the most beloved faith-based collectible lines in North America. Our portfolio spans Christmas, seasonal, inspirational, and every day giftware sold through specialty retailers and department stores worldwide.

We're in an exciting growth phase: building out a high-performance ecommerce function that spans our DTC Shopify store, Amazon, Walmart Marketplace, and an expanding social commerce presence. This role is a ground-floor opportunity to contribute meaningfully to that buildout — and to grow with it.

Requirements:

The Role

We're looking for an E-Commerce Coordinator with hands-on experience across at least one of the following: online marketplace operations (Amazon, Walmart), B2B portal management, or social commerce channels (TikTok Shop, Instagram/Facebook Shop). You don't need to be an expert in all of them — but you should be genuinely comfortable working inside these platforms, not just familiar with them conceptually.

This role sits within our ecommerce team and reports to the Director of E-Commerce. You'll own day-to-day execution across catalog management, order operations, and platform content — while also supporting new channel launches as we scale.\

This role is a full time, in office position.

What You'll Do

Marketplace & Channel Operations

Manage product listings on Amazon Seller Central and Walmart Marketplace — including title optimization, bullet points, A+ content, images, and pricing
Monitor and troubleshoot listing health, suppressed ASINs, Buy Box performance, and policy compliance flags
Support EDI and portal-based order management for B2B retail partners (Faire & RangeMe.com)
Maintain inventory and availability sync across platforms; surface discrepancies to the team proactively

DTC Store Operations (Shopify)

Upload and maintain product listings including descriptions, images, pricing, tags, and SEO metadata
Organize and optimize collections, categories, and merchandising on Roman.com
Assist with promotional setup, seasonal content updates, and homepage/collection page changes
Monitor site performance and flag technical issues; coordinate with developers or platform support as needed

Social Commerce

Support the launch and ongoing management of TikTok Shop, Instagram Shopping, and Facebook Shop storefronts
Maintain product catalog sync and handle compliance requirements specific to social commerce platforms
Assist with content coordination for shoppable posts and campaign integrations

Order Management & Customer Experience

Monitor and manage incoming orders across Roman.com and fulfillment platforms; resolve delays, returns, and replacements
Serve as first-line contact for customer inquiries via email and chat — responding promptly and professionally on products, orders, shipping, and returns
Escalate issues appropriately and maintain documentation on recurring fulfillment problems

Reporting & Marketing Support

Pull and analyze sales and performance reports across platforms; identify trends, flag anomalies, and share insights with the team
Assist with Google Ads campaign setup and management (search and shopping)
Support email marketing execution within platforms such as Klaviyo, Mailchimp, or Constant Contact
Assist with paid and organic content integrations across platforms during peak seasons (Q4 holiday is our Super Bowl)

What We're Looking For (Full time, in the Office Role)

Required

1–3 years of hands-on experience in ecommerce — in a coordinator, specialist, or operations role (not just coursework or academic projects)
Direct experience working inside at least one of: Amazon Seller Central, Walmart Marketplace Seller Center, a B2B EDI/portal system, or a social commerce platform (TikTok Shop, Meta Commerce Manager)
Working knowledge of Shopify — product uploads, collections, metafields, discount/promotion setup
Proficiency with product content tools: Canva, Photoshop, or similar for basic image editing and resizing
Strong attention to detail — catalog work is unforgiving; accuracy matters
Organized, self-directed, and comfortable managing multiple tasks and deadlines simultaneously
Clear written communicator — for both external customer-facing responses and internal team updates

Preferred (Nice to Have)

Experience with feed management or catalog syndication tools (e.g., Feedonomics, ChannelAdvisor, Salsify, or similar)
Familiarity with Google Ads — specifically Shopping campaigns and Performance Max
Experience with Klaviyo or comparable email/SMS marketing platforms
Exposure to SEO fundamentals as applied to product listings and PDPs
Background in giftware, seasonal retail, collectibles, or CPG strongly preferred — understanding our customer matters
Bachelor's degree in business, Marketing, or related field

Why Roman

You'll work across more platforms and channel types than most ecommerce roles at companies this size — Amazon, Walmart, Shopify DTC, B2B portals, and social commerce all in one seat
Real ownership and visibility from day one — this isn't a support role buried in a large team
A category with genuine staying power: faith-based collectibles and giftware have loyal, passionate customer bases
Q4 is big — and we invest in it. You'll gain hands-on experience managing holiday ecommerce at meaningful scale
Competitive salary commensurate with actual experience; full benefits package

Quick Apply

Refine Your Search

product support jobs in hoffman estates, il

E-Commerce Coordinator

Global Brand Sales and Product Trainer

Fastener Quality Engineer

Electrical Engineer II - Communications

Press Brake Set-Up III - 1st shift $1000 SIGN ON BONUS

Senior Mechanical Engineer IV - Communications

Groomer

Brand Manager

Licensed Massage Therapist

Tooling Designer

Senior Electrical Engineer IV - Communications

Warehouse Operator

Robotic Welding Specialist

Quality Manager

Amazon E-Commerce Coordinator

Sr. Manager, External Reporting

Dental Assistant

Local Class A Driver

Supervisor, Tool & Die Design

DTV Consumer Insights Lead

I want to receive the latest job alert for product support in hoffman estates, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected