Top 113 program assistant Jobs in holland, mi

Patient Support Specialist
Mentavi Inc. —Grandville, MI
- $18 an hour
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- HIPAA
Quick Apply
Administrative Assistant
Women at Risk, International —Wyoming, MI
- $18 an hour
- Full-time
- Background check
- Microsoft Excel
- Ability to walk for extended periods
- Paid time off
- Employee discount
Quick Apply
Product Support Specialist (Seeding)
GREENMARK EQUIPMENT LLC —Holland, MI
- Full-time
- Mid-level
- Travel
- Training & development
- Paid training
- Paid holidays
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Administrative Assistant
Youngblood Automation —Grand Rapids, MI
- Full-time
- ERP systems
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Administrative Assistant
Resthaven —Holland, MI
- $18 an hour
- Part-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
After School Program Coordinator
City of Holland, MI —Holland, MI
- $22 an hour
- Seasonal
- Background check
- School experience
- High school diploma or GED
Resident Support Specialist - Substance Use Disorder
Sanford Careers —Marne, MI
- $15.76 - $18.80 an hour
- 8 hour shift
- CPR Certification
- Vital signs
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
MSAT Product and Process Support Specialist or Associate Specialist
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- Paid holidays
- Dental insurance
Quick Apply
Specialist, Pharmacy Support
SpartanNash Associates, LLC —Wyoming, MI
- Overtime
- Microsoft Word
- 5 years
- HIPAA
Administrative Coordinator (Rotating Evenings & Weekends)
Grand Rapids Downtown Market —Grand Rapids, MI
- Part-time
- Background check
- Customer service
- Office
- 401(k)
- 401(k) matching
4d
QA Specialist I/II - Technical Support
Grand River Aseptic Manufacturing, Inc. —Grand Rapids, MI
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Resident Support Specialist - Eating Disorder
Sanford Careers —Marne, MI
- $15.76 - $18.80 an hour
- Full-time
- CPR Certification
- Vital signs
- HIPAA
Quick Apply
Great Start Readiness Program Associate Teacher
YMCA of Greater Grand Rapids —Grand Rapids, MI
- $16.64 - $18.72 an hour
- Full-time
- Classroom
- Preschool
- Education
- 403(b) matching
- Paid parental leave
Quick Apply
5d
Sales Administrative Assistant
Car City - Orbit Leasing - Reliable Auto Finance —Wyoming, MI
- $22 - $24 an hour
- Overtime
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
Quick Apply
Efficiency Programs Specialist
Holland Board of Public Works —Holland, MI
- $61,800 - $76,400 a year
- Evenings as needed
- Background check
- Marketing
- Word processing
Dean of Social Sciences - Administrative Assistant
Hope College —Holland, MI
- Full-time
- Background check
- Pass drug screening
- Office
8d
Project Coordinator (Construction)
Bouwkamp Builders —Holland, MI
- $65,000 - $100,000 a year
- Full-time
- Google Workspace
- Mid-level
- Residential
- Health insurance
- Paid time off
Quick Apply
3d
Assistant Project Manager
EV Construction —Holland, MI
- Full-time
- Microsoft Outlook
- Construction site
- Engineering
Quick Apply
Water Resources Program Assistant
miOttawa.org —West Olive, MI
- $19.52 - $26.15 an hour
- Full-time
- Word processing
- Computer literacy
- Basic math
3d
Workplace Administrative Assistant
fairlife —Coopersville, MI
- $50,000 - $56,000 a year
- 8 hour shift
- Microsoft Outlook
- Inventory management
- Office
- Paid parental leave
- Health savings account
Quick Apply
4d

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Patient Support Specialist

Mentavi Inc. -
Grandville, MI

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Computer operation
Google Workspace
Customer communication
Computer literacy
High school diploma or GED
Desktop applications
Productivity software
Medical terminology

Full Job Description

As a Patient Support Specialist for our online diagnostic platform, you will play a vital role in delivering exceptional customer service and ensuring a positive patient experience. Working in a collaborative office environment, you will anticipate patient needs, apply our communication strategies, and provide direct support to help patients navigate our services.

This role will be required to be in office Monday - Friday 8:00 AM - 5:00 PM EST during the first 90 days of employment. After this period, this role has the potential to be a hybrid role requiring a minimum of two (2) days per week on-site at our Grandville, MI office; candidates must be able to meet these requirements to be considered for the position. Core presence is required during regular business hours, typically 8:00 AM to 5:00 PM ET. This position reports to the Director of Patient Services.

Role and Responsibilities:

Patient Support

Handling incoming calls, chats, and emails to address patient inquiries.
Scheduling patient appointments which can include, but is not limited to, medical treatment, mental wellness coaching, and teletherapy treatment programs.
Complete medical records requests.
Work within Zendesk and Dr. Chrono to complete administrative tasks.
Providing information about services to prospective patients.
Communicate directly with psychologists and medical treatment providers to complete tasks assigned.
Processing payments, including refunds and creating itemized statements.
Applying critical-thinking and problem-solving skills to resolve patient needs and concerns.
Processing requests for the release of medical records.
Effectively multitasking and prioritizing various responsibilities.
Collaborating with other departments.
Maintaining full compliance with HIPAA policies and procedures.
Contribute to a positive, professional, and patient-centered work environment that reflects the mission and values of Mentavi Health.
Other duties as assigned.

Required Skills/Abilities:

Ability to communicate clearly, professionally, and with empathy Strong verbal and written communication, documentation, and interpersonal skills.
Strong active listening skills and ability to respond appropriately to emotional cues
Highly adaptable, with the ability to remain accurate and efficient in fast-paced environments.
Strong time management skills and reliability in a patient-facing environment
Receptive to feedback, with proven ability to apply coaching for continuous performance improvement.
Demonstrated emotional intelligence, including empathy, self-awareness, and emotional regulation
Strong collaboration skills with success in both in-person and remote team settings.
Technologically proficient; skilled at navigating multiple software platforms simultaneously likeMicrosoft Office and Google Suite applications.
Knowledge of medical terminology, diagnostic codes, and pharmacology.

High attention to detail, strong organizational skills, and problem-solving/critical thinking capabilities

Required Education and Experience:

High School Diploma/GED
Minimum of 1 year of experience in a customer-facing, patient-facing, or care-related support role (healthcare, human services, or social services experience preferred)
Experience interacting with individuals in vulnerable, emotional, or high-stress situations
Experience following structured workflows, protocols, or scripts while exercising sound judgment
Basic computer proficiency with the ability to navigate multiple systems simultaneously in a virtual environment

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Manual dexterity to operate a computer and other office equipment.

Equal Opportunity

Mentavi Health is an equal-opportunity employer. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team. To be considered for this position, candidates must be legally authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship (e.g., H-1B, TN, etc.) or consider candidates that are not located in Michigan for this role now or in the future. Verification of employment eligibility will be required at the time of hire.

Quick Apply

Refine Your Search

program assistant jobs in holland, mi

Patient Support Specialist

Administrative Assistant

Product Support Specialist (Seeding)

Administrative Assistant

Administrative Assistant

After School Program Coordinator

Resident Support Specialist - Substance Use Disorder

MSAT Product and Process Support Specialist or Associate Specialist

Specialist, Pharmacy Support

Administrative Coordinator (Rotating Evenings & Weekends)

QA Specialist I/II - Technical Support

Resident Support Specialist - Eating Disorder

Great Start Readiness Program Associate Teacher

Sales Administrative Assistant

Efficiency Programs Specialist

Dean of Social Sciences - Administrative Assistant

Project Coordinator (Construction)

Assistant Project Manager

Water Resources Program Assistant

Workplace Administrative Assistant

I want to receive the latest job alert for program assistant in holland, mi

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