Top 85 Tour operations manager Jobs in Honolulu, Hi

Director of Membership and Marketing
Waikiki Yacht Club —Honolulu, HI
- $75,000 - $80,000 a year
- Full-time
- Hospitality
- Google Workspace
- Marketing
- Health insurance
- Dental insurance
Quick Apply
9d
Bilingual Sales Assistant Manager (Japanese-English)
E Noa Corporation —Honolulu, HI
- $55,000 - $90,000 a year
- Weekends as needed
- Marketing
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
17h
Senior Leadership Development Specialist
East-West Center —Honolulu, HI
- From $101,518.65 a year
- Weekends as needed
- Microsoft Excel
- Ability to walk for extended periods
- 11+ years
- Health insurance
- Paid time off
Quick Apply
Operations Manager, UTV
Kualoa Ranch Hawai'i —Kaneohe, HI
- $120,000 a year
- Full-time
- Clean driving record
- 5 years
- CDL
Quick Apply
SUPERVISORY OPERATIONS PROGRAM MANAGER
US Immediate Office of the Chief of Naval Operations —Camp H M Smith, HI
- $131,310 - $170,708 a year
- Overtime
- Pass drug screening
- Driver's License
- Supervising experience
- Loan repayment program
Operations Manager - Overnight
Marriott International, Inc —Honolulu, HI
- $70,000 - $93,000 a year
- Overnight shift
- Mid-level
- High school diploma or GED
- Team management
Executive Director of Strategy
University of Hawaii —Honolulu, HI
- $89,436 - $160,988 a year
- Full-time
- Doctoral degree
- 5 years
- Office
Regional PR & Communications Manager
Alohilani Resort Waikiki Beach —Honolulu, HI
- $85,000 - $90,000 a year
- Full-time
- 3 years
- Organizational skills
- Senior level
4d
General Stage Manager - 'Auana
Cirque du Soleil —Honolulu, HI
- $90,000 - $100,000 a year
- Full-time
- Mentoring
- Recruiting
- Contracts
3d
Regional Marketing Manager
Alohilani Resort Waikiki Beach —Honolulu, HI
- $95,000 - $105,000 a year
- Full-time
- 3 years
- Organizational skills
- Senior level
9d
Room's Manager
Hawaii Growth - Honolulu —Honolulu, HI
- $70,000 - $75,000 a year
- Full-time
- Word processing
- Merchandising
- Mid-level
2d
Director of Kualoa Construction, Facilities & Housing
Kualoa Ranch Hawai'i —Kaneohe, HI
- $150,000 a year
- Weekends as needed
- Clean driving record
- 7 years
- Construction site
Quick Apply
Facility Manager
Servpac —Honolulu, HI
- 5 years
- Ability to lift 50 pounds
- Senior level
- Free parking
- Health insurance
Lending Collection Manager
Honolulu Museum of Art —Honolulu, HI
- $65,000 - $75,000 a year
- Weekends as needed
- Writing skills
- Research
- Mid-level
- Free parking
- Paid holidays
Quick Apply
Purchasing Manager
Marriott International, Inc —Honolulu, HI
- $80,830 - $99,000 a year
- Full-time
- Mid-level
- Finance
- Hotel
Hawaii-Specialist 2-Tourism Platform Development
JTB Hawaii Travel, LLC —Honolulu, HI
- $59,000 - $79,000 a year
- Overtime
- English
- Mid-level
- Office
Operations Manager - Horseback
Kualoa Ranch Hawai'i —Kaneohe, HI
- $85,000 a year
- Weekends as needed
- Mid-level
- Mentoring
- Recruiting
- Flexible schedule
Quick Apply
6d
Catering - Director of Events
Hotels and Resorts of Halekulani —Honolulu, HI
- $110,000 - $122,500 a year
- Extended hours
- Microsoft Outlook
- 5 years
- Word processing
Quick Apply
Hawaii-Specialist 2-Tourism Platform Development
JTB Hawaii Group —Honolulu, HI
- $59,000 - $79,000 a year
- Overtime
- English
- Mid-level
- Office
Activity Vendor & Affiliate Partnership Manager
Go Tours Hawaii —Honolulu, HI
- Full-time
- Google Workspace
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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tour operations manager jobs near honolulu, hi

Director of Membership and Marketing

Waikiki Yacht Club -
Honolulu, HI

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Google Workspace
Customer communication
Teamwork
Customer relationship building
Sales analytics & reporting tools
Content management systems
Merchandising
Employee relationship building
Inventory management software
Bachelor's degree
Newsletters (communication methods)
Business Administration
Marketing analytics
Productivity software
Community relationship building
Marketing operations
Data-driven decision making
Team motivation (leadership skill)
Technical Proficiency
Staff development

Full Job Description

Job DescriptionPosition Title: Director of Membership & Marketing

Department: Administration

Reports To: General Manager

FLSA Status: Exempt

Employment Status: Full-Time, Base Salary $75-$80k plus Commission Bonuses

Position Summary

The Director of Membership & Marketing is responsible for leading the Club's membership development, marketing, communications, member engagement, retail operations, and brand management. This leadership position develops and implements strategic initiatives that support membership growth and retention, strengthen member satisfaction, increase community awareness, and promote the Club's programs, services, and events.

The Director also oversees the Club's retail operation (Boatique), including merchandise purchasing, inventory management, financial performance, and supervision of retail staff. This position serves as an ambassador of the Waikiki Yacht Club and works collaboratively with members, committees, vendors, and department leaders to deliver an exceptional member experience.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Membership Development

· Develop and execute strategic plans to increase membership recruitment and retention.

· Serve as the primary contact for prospective members by conducting tours, explaining membership benefits, and guiding applicants through the membership process.

· Coordinate membership applications, sponsorships, committee reviews, and Board approvals.

· Maintain accurate membership records and database information.

· Develop outreach initiatives and partnerships that generate qualified membership leads.

· Monitor membership trends and prepare reports and recommendations.

· Attend Membership Committee meetings and provide updates on recruitment initiatives.

· Develop onboarding strategies that successfully integrate new members into the Club community.

Marketing & Communications

· Develop and implement comprehensive marketing strategies supporting membership, events, retail sales, and Club awareness.

· Manage the Club's brand identity across all marketing platforms.

· Create and oversee digital and print marketing campaigns.

· Manage website content, social media channels, email marketing, and digital communications.

· Design or coordinate the production of promotional materials, advertisements, signage, and collateral.

· Write, edit, and distribute newsletters, member communications, announcements, and promotional content.

· Monitor campaign performance using analytics and recommend improvements based on measurable results.

Member Engagement

· Foster a welcoming and engaging member experience through consistent communication and relationship building.

· Respond promptly and professionally to member inquiries and concerns.

· Coordinate member recognition and engagement initiatives.

· Conduct surveys and analyze member feedback to improve programs and services.

· Work collaboratively with committees to support member activities and Club initiatives.

Events & Promotions

· Plan, coordinate, and promote membership events, open houses, and Club programs.

· Develop marketing strategies to maximize event attendance.

· Coordinate event logistics with Club departments.

· Supervise staff and volunteers during assigned events.

· Evaluate event success and recommend improvements.

Retail Operations (Boatique)

· Direct all retail merchandising operations.

· Develop merchandise purchasing plans consistent with the Club's brand and budget.

· Source, purchase, and price merchandise.

· Maintain appropriate inventory levels through forecasting and inventory control.

· Analyze sales reports to optimize product mix and profitability.

· Establish and maintain vendor relationships and negotiate favorable purchasing terms.

· Ensure attractive visual merchandising and retail presentation.

· Supervise retail staff, including hiring, scheduling, training, coaching, and performance evaluations.

· Monitor inventory controls and loss prevention procedures.

Leadership & Administration

· Collaborate with the General Manager and department heads to achieve Club objectives.

· Prepare departmental budgets and monitor expenditures.

· Prepare reports for the General Manager, Board of Directors, and committees.

· Participate in strategic planning initiatives.

· Ensure compliance with Club policies and procedures.

· Maintain organized departmental records and files.

· Perform other duties as assigned.

Required CompetenciesLeadership

· Demonstrates initiative and accountability.

· Builds positive working relationships.

· Leads by example with professionalism and integrity.

· Motivates and develops staff while fostering teamwork.

Communication

· Exceptional written, verbal, and interpersonal communication skills.

· Strong presentation and public speaking abilities.

· Ability to communicate effectively with members, volunteers, vendors, and staff.

Customer Service

· Demonstrates exceptional hospitality and professionalism.

· Handles sensitive situations with discretion and diplomacy.

· Maintains a positive, member-first attitude.

Organizational Skills

· Excellent time management and project management skills.

· Ability to prioritize multiple projects simultaneously.

· Strong attention to detail and follow-through.

Analytical Thinking

· Ability to interpret membership trends, sales reports, and marketing analytics.

· Makes data-informed decisions.

· Identifies opportunities for operational improvements.

Technical Proficiency

Working knowledge of:

· Microsoft Office Suite

· Google Workspace

· Email marketing platforms

· Social media management platforms

· Canva and/or Adobe Creative Suite

· Website content management systems

· CRM or membership management software

· Point-of-sale and inventory management systems

Minimum QualificationsEducation

Bachelor's degree in Marketing, Communications, Business Administration, Hospitality Management, Public Relations, or a related field is preferred. Equivalent education and experience may be considered.

Experience

· Minimum five (5) years of progressively responsible experience in marketing, communications, hospitality, membership organizations, nonprofit management, private clubs, or related industries.

· Experience developing strategic marketing campaigns.

· Experience managing customer or member relationships.

· Supervisory experience preferred.

· Retail buying or merchandising experience preferred.

· Event planning and project management experience preferred.

Compensation

· $75,000 - $80,000 Base Salary

· Plus Commission based on new member acquisitions

· Medical Benefits

· Employee meals

· Final Compensation Package based on experience

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

tour operations manager jobs in honolulu, hi

Director of Membership and Marketing

Bilingual Sales Assistant Manager (Japanese-English)

Senior Leadership Development Specialist

Operations Manager, UTV

SUPERVISORY OPERATIONS PROGRAM MANAGER

Operations Manager - Overnight

Executive Director of Strategy

Regional PR & Communications Manager

General Stage Manager - 'Auana

Regional Marketing Manager

Room's Manager

Director of Kualoa Construction, Facilities & Housing

Facility Manager

Lending Collection Manager

Purchasing Manager

Hawaii-Specialist 2-Tourism Platform Development

Operations Manager - Horseback

Catering - Director of Events

Hawaii-Specialist 2-Tourism Platform Development

Activity Vendor & Affiliate Partnership Manager

I want to receive the latest job alert for tour operations manager in honolulu, hi

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