Top 91 It support Jobs in Honolulu Hi

IT Support Center Analyst II (Full-Time, 40 Hours, Shift Varies)
The Queens Health Systems —Honolulu, HI
- $28.96 - $35.19 an hour
- Full-time
- Mid-level
- Training & development
- 1 year
9d
IT Analyst II - Desktop
Bank of Hope —Honolulu, HI
- $31.25 - $33.65 an hour
- Full-time
- Mid-level
- Office
- Scripting
Quick Apply
2d
Help Desk Technician I
First Hawaiian Bank —Honolulu, HI
- $20.19 - $24.52 an hour
- Full-time
- Computer Science
- Windows
- Analysis skills
1d
IT Technician
SAIC —Pearl City, HI
- $80,001 - $120,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
2d
Helpdesk Technician
New Venture Research Corporation (NVRC) —Honolulu, HI
- $95,000 - $110,000 a year
- Extended hours
- Computer science
- Computer Science
- Mid-level
IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)
The Queens Health Systems —Honolulu, HI
- $79,524 - $97,417 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Analyst IT Service Desk
Bank of Hawaii —Honolulu, HI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
7d
IT Help Desk Specialist
Booz Allen Hamilton —Honolulu, HI
- $43,800 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
Enterprise Support Specialist / IT Operations Specialist
Kapu Solutions —Honolulu, HI
- $82,000 - $100,000 a year
- Mid-level
2d
IT Specialist
US National Oceanic and Atmospheric Administration —Honolulu, HI
- $93,445 - $144,457 a year
- Part-time
- Background check
- Pass drug screening
- Windows
10d
SITEC - IT Specialist - Camp H.M. Smith, HI
Peraton —Camp H M Smith, HI
- $112,000 - $179,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
IT Technician II - Part Time
Hilton Waikiki Beach Hotel —Honolulu, HI
- $34.10 an hour
- Part-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Systems Support Specialist
University of Hawaii FCU —Honolulu, HI
- $60,000 - $80,000 a year
- Weekends as needed
- Basic math
- English
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
10d
Solar IT Technician
Sunspear Energy —Honolulu, HI
- $55,000 - $70,000 a year
- Weekends as needed
- Clean driving record
- OSHA
- Construction site
- Health insurance
- Dental insurance
Quick Apply
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —Kailua, HI
- $22.90 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
8d
IT Help Desk I (Pipeline)
Lucayan Technology Solutions LLC —Honolulu, HI
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
Quick Apply
Help Desk Technician
Kuakini Medical Center —Honolulu, HI
- From $24 an hour
- Overtime
- Hospital
- Pass drug screening
- High school diploma or GED
IT Desktop Analyst/Asset I
Bank of Hope —Honolulu, HI
- $21.64 - $22.60 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
IT Support Specialists
MANTECH —Camp H M Smith, HI
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
IT Service Desk Technician, 99 Main Office
Foodland Super Market, Ltd. —Honolulu, HI
- Weekends as needed
- Writing skills
- Mid-level
- Office
Quick Apply

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IT Support Center Analyst II (Full-Time, 40 Hours, Shift Varies)

The Queens Health Systems -
Honolulu, HI

Apply Now

Job Details

Full-time
$28.96 - $35.19 an hour
9 days ago

Qualifications

Technical support via phone
Phone communication
Equipment troubleshooting
IT department experience
Client interaction via phone calls

Full Job Description

RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:

Utilizes a solid understanding of The Queen’s Health Systems’ (QHS) technology, applications, products and services to provide Level 2 application support to clients via phone or email.
Accurately and quickly triages issues to determine if they are hardware, network or application related and escalates as necessary.
Explains diverse technical topics in easy-to-understand language. Provides one-on-one training to end users as needed.
Assists with root cause analysis on Severity 1 issues.
Supports the facilitation/coordination of decision making and issue resolution with IT resources and vendors.
Assists in the development and delivery of training, best practices and support policies and procedures for customer support analysts and technicians.

II. TYPICAL PHYSICAL DEMANDS:

Continuous: seeing, speaking, repetitive arm/hand motions, sitting, static gripping of an object for prolonged periods.
Frequent: standing, sitting, walking, finger dexterity, hearing.
Occasional: stooping/bending, carrying usual weight of 12 pounds, reaching above shoulder level.
Operates computer equipment and copy machines.

III. TYPICAL WORKING CONDITIONS:

Not substantially subjected to adverse environmental conditions.
Work schedule includes providing 24 hours/7 days a week support as required.

IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:

Associate’s degree in Information Technology (IT) or related field; or two (2) years IT experience may be substituted for educational requirement.
Current certification in one (1) or more of the following preferred:

o Microsoft Certified Solutions Associate (MCSA)
o Microsoft Certified Solutions Expert (MCSE)
o Other application certifications (PeopleSoft, EPIC, etc.)

B. EXPERIENCE:

In addition to the educational requirement, one (1) year IT support experience.
Familiar with ITIL processes such as incident management, change management, software release management, asset management, HW/SW Standards, etc.
Strong customer service skills with the ability to assist customers over the phone in a professional and courteous manner.
Strong problem solving, time management and interpersonal skills.
Ability to maintain composure and customer focus while troubleshooting and solving technical/user issues.
Experience with Electronic Medical Record (EMR)/EMR Help Desk preferred

Equal Opportunity Employer / Disability / Vet
Your Health. Our Legacy
Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i.
Our Values:
Compassion guides our actions
Aloha inspires us in all that we do
Respect and understanding are essential for the dignity of all
Excellence is our quest

Apply Now

Refine Your Search

it support jobs in honolulu hi

IT Support Center Analyst II (Full-Time, 40 Hours, Shift Varies)

IT Analyst II - Desktop

Help Desk Technician I

IT Technician

Helpdesk Technician

IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)

Analyst IT Service Desk

IT Help Desk Specialist

Enterprise Support Specialist / IT Operations Specialist

IT Specialist

SITEC - IT Specialist - Camp H.M. Smith, HI

IT Technician II - Part Time

Systems Support Specialist

Solar IT Technician

In-Home Sales & Tech Support (Full-Time)

IT Help Desk I (Pipeline)

Help Desk Technician

IT Desktop Analyst/Asset I

IT Support Specialists

IT Service Desk Technician, 99 Main Office

I want to receive the latest job alert for it support in honolulu hi

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