Top 39 Entry level help desk / it support Jobs in Houston, Tx

Part-Time IT Clerk
City of Deer Park, TX —Deer Park, TX
- $16.50 - $20.70 an hour
- Part-time
- Background check
- Computer science
- Computer Science
2d
IT Technician I - Service Desk
IES Holdings, Inc. —Sugar Land, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
Computer Systems Analyst
Farouk Systems Inc —Houston, TX
- On call
- Azure
- Computer Science
- Office
Quick Apply
IT Support Desk Operator
The Reynolds Company —Houston, TX
- Full-time
- Office
- Windows
- Continuous improvement
Quick Apply
Technical Support Analyst
ReviveRX and Ways2Well —Houston, TX
- $55,000 - $65,000 a year
- Full-time
- Remote
- Computer Science
- HIPAA
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Network Cable Installer /IT Help Desk Traineee
U.S. Merchants —Houston, TX
- $22 - $23 an hour
- Full-time
- Construction site
- No experience needed
- Office
- Health insurance
- 401(k)
Quick Apply
Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
Customer Support Specialist (Entry Level)
Silk Worldwide —Stafford, TX
- $17 - $21 an hour
- Overtime
- Spanish
- Computer literacy
- English
- Paid training
- Health savings account
Quick Apply
8d
Patient Care Coordinator
Care Dental —Houston, TX
- $16 - $20 an hour
- Full-time
- Spanish
- Dental office
- No experience needed
- Paid training
- Employee discount
Quick Apply
13d
Patient Coordinator, Part Time (Eye Trends Louetta)
VSP Ventures Optometric Solutions LLC —Spring, TX
- $16.50 - $18.50 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Fair chance
- Work from home
Quick Apply
Trade Support Analyst
TotalEnergies —Houston, TX
- Computer literacy
- Mid-level
- Office
Talent Acquisition Coordinator-Onsite, Full-Time
HOUSTONIAN CAMPUS LLC —Houston, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Program Assistant
THE MONARCH SCHOOL INC. —Houston, TX
- Microsoft Outlook
- Writing skills
- Research
Quick Apply
Entry-Level Freight Sales Representative
Patriot Freight Group —Houston, TX
- $36,000 - $125,000 a year
- Full-time
- Military
- High school diploma or GED
- Leadership
- Paid training
Quick Apply
Field Auto Adjuster - Austin TX
Allstate —Houston, TX
- $60,000 - $97,125 a year
- Hybrid work
- Writing skills
- Mid-level
- Driver's License
- Tuition reimbursement
- Work from home
13d
Qualification Specialist
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Houston, TX
- $50,000 - $75,000 a year
- Extended hours
- Spanish
- Mid-level
- Office
- Dental insurance
- 401(k)
Quick Apply
Sales Support Coordinator/Estimator
RAM INDUSTRIES ACQUISITIONS, LLC —Houston, TX
- Full-time
- Writing skills
- Research
- Mid-level
- AD&D insurance
- Paid holidays
10d
IT Sr Business Systems Operations Analyst - Sales Pipeline & CRM
48forty Solutions —Houston, TX
- $117,000 - $130,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Office
- AD&D insurance
- Paid holidays
Director, PEPI - Technology Services CIO Domain
Alvarez and Marsal —Houston, TX
- $150,000 - $225,000 a year
- Full-time
- Oracle
- Mentoring
- Senior level
- AD&D insurance
- 401(k)
Director, PEPI - Technology Services CIO Domain
Alvarez & Marsal —Houston, TX
- $150,000 - $225,000 a year
- Oracle
- Mentoring
- Senior level
- AD&D insurance
- 401(k)

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entry level help desk / it support jobs near houston, tx

Part-Time IT Clerk

City of Deer Park, TX -
Deer Park, TX

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Job Details

Part-time
$16.50 - $20.70 an hour
2 days ago

Qualifications

Windows
Company vehicle operation
High school diploma or GED
Driver's License

Full Job Description

GENERAL DESCRIPTION:
Under the direction of the Assistant Director of Information Technology, this position performs help desk services, including answering the IT Help Desk phone calls and end user support; assists City staff with hardware and software problems, assists in the imaging of computers for deployment, and provides administrative support in daily office operations of the department. The work involves proficiency in problem analysis, accurate record keeping, decision making, planning, scheduling, and requires independent judgment, discretion, and due diligence in the performance of job duties and responsibilities, as well as sound interpretation of local, state and federal policies and regulations. This position requires a background check and acceptance of an Information Technology Confidentiality statement. This position requires TLETS training, which will be coordinated by City staff.

SUPERVISION EXERCISED: None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either assisting users or assigning the task to IT staff.
Provide first-level technical support for desktop computers, laptops, printers, phones, and mobile devices.
Basic troubleshooting of hardware, software, email, passwords, and network connectivity issues.
Support Microsoft Windows, Microsoft 365 applications, and other city software systems.
Maintain accurate records of support requests, resolutions, and equipment inventory.
Assist with workstation deployments, upgrades, and equipment replacements.
Provide basic training and guidance to users on technology best practices.
Assist full-time IT staff with projects, maintenance tasks, and system rollouts as needed.
Follow city IT policies, cybersecurity standards, and confidentiality requirements.
Perform other related duties as assigned.
Regularly scheduled attendance required.

PERIPHERAL DUTIES

Performs all other related duties as assigned, including any special or recurring projects that may be assigned.

DESIRED MINIMUM QUALIFICATIONS:

High school diploma or GED required.
Associate degree or technical certification in Information Technology, Computer Science, or a related field preferred.
Previous customer service or technical support experience preferred.
Good oral and written communication skills; and the ability to understand and carry out oral and written instructions.
Knowledge of technological terminology typically encountered in an information services environment.
Intermediate level knowledge of computer hardware, software, networking concepts, current versions of Microsoft Windows, Microsoft 365, and other widely used software such as Adobe Professional.
Knowledge of modern office procedures, methods, systems, and equipment including computers and associated equipment.
Ability to troubleshoot common technical problems independently.
Ability to maintain confidentiality and handle sensitive information appropriately.
Willingness to learn new technologies and procedures.
Ability to serve other City departments in a diplomatic and professional manner, exercising good emotional control. Must have good interpersonal skills.
Ability to perceptively question users, diagnose and troubleshoot software and hardware problems.
Ability to work independently in the absence of supervision.
Ability to work on multiple projects.

SPECIAL REQUIREMENTS: Work hours will be discussed during the interview process.

TOOLS AND EQUIPMENT USED:
Personal or laptop computer, Microsoft 365; phone; printer; various software applications.
Occasional use of a city vehicle; Valid Texas driver’s license is required.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical requirements of the job include the ability to sit, talk, kneel, bend at both the waist and knee, reach with the arms over the head, and hear, both on the telephone and in person, using regular conversational tones; vision requires the ability to focus and read printouts, computer, screens, and other written material. Duties may require lifting up to 50 pounds, climbing a ladder, working at moderate heights, and have the use of hands and fingers to perform essential functions of the job,.i.e..., typing, data entry, and operating other office equipment.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually medium level. Work generally performed both in climate and temperature-controlled buildings, as well as outdoor weather conditions at times. Travel between city buildings is necessary.

SELECTION GUIDELINES:
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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Refine Your Search

entry level help desk / it support jobs in houston, tx

Part-Time IT Clerk

IT Technician I - Service Desk

Computer Systems Analyst

IT Support Desk Operator

Technical Support Analyst

Network Cable Installer /IT Help Desk Traineee

Odyssey Help Desk Specialist (Tier-1)

Customer Support Specialist (Entry Level)

Patient Care Coordinator

Patient Coordinator, Part Time (Eye Trends Louetta)

Trade Support Analyst

Talent Acquisition Coordinator-Onsite, Full-Time

Program Assistant

Entry-Level Freight Sales Representative

Field Auto Adjuster - Austin TX

Qualification Specialist

Sales Support Coordinator/Estimator

IT Sr Business Systems Operations Analyst - Sales Pipeline & CRM

Director, PEPI - Technology Services CIO Domain

Director, PEPI - Technology Services CIO Domain

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