Top 21 Tech support helpdesk Jobs in Houston, Tx

Helpdesk Technician
Hays Electrical Services —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
10d
Helpdesk Analyst
McCorvey Sheet Metal —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
7d
IT Support Specialist
Linktas —Houston, TX
- From $18 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
Quick Apply
IT Helpdesk Technician
LJA Engineering —Katy, TX
- Windows
- Microsoft Office
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
5d
Helpdesk Specialist
BOXER PROPERTY MANAGEMENT CORP —Houston, TX
- Full-time
- Computer science
- Computer Science
- Inventory management
Quick Apply
12d
System Support Analyst
Helix Energy —Houston, TX
- Call employer
- Travel
- Organizational skills
- Entry level
Technical Support Specialist I
i-PRO Americas Inc —Houston, TX
- Hybrid work
- Computer Science
- Bachelor's degree
- 1 year
Quick Apply
Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
IT Help Desk Specialist
TransCore, LP —Houston, TX
- Full-time
- Computer Science
- Research
- Mid-level
Quick Apply
Desktop Support Engineer
Vitol —Houston, TX
- Full-time
- Bachelor of Science
- Writing skills
- Office
- Disability insurance
- Health insurance
Quick Apply
11d
Application Support Specialist
Golden Bank NA —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Helpdesk Analyst
Enchanted Rock Management LLC —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Executive Support Technician
Ovation Workplace Services Inc —Houston, TX
- $49,920 - $54,080 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
Managed IT Helpdesk System Engineer
IMAGENET CONSULTING —Houston, TX
- Full-time
- Azure
- 5 years
- Mid-level
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Houston, Texas
Axiom Technologies —Houston, TX
- Part-time
- Mid-level
- Office
- 3 years
IT Support Engineer
Foxconn Industrial Internet - FII —Houston, TX
- Weekends as needed
- Management
- Computer Science
- Mid-level
Quick Apply
Bilingual ATM Helpdesk Representative
Euronet Worldwide, Inc. —Spring, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Employee stock purchase plan
- Paid holidays
Quick Apply
Bilingual Field Support Coordinator (Chromascan Tinting Operation)
AkzoNobel —Houston, TX
- $75,000 - $88,000 a year
- Spanish
- Mid-level
- SQL
- Paid parental leave
- Health savings account
Product Line Support Manager
Stallion Infrastructure Services —Houston, TX
- Weekends as needed
- Microsoft Excel
- 3 years
- High school diploma or GED
Quick Apply

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tech support helpdesk jobs near houston, tx

Helpdesk Technician

Hays Electrical Services -
Houston, TX

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Job Details

Full-time
10 days ago

Qualifications

Desktop computer repair
Endpoint Security
ConnectWise
Cloud identity and access management (IAM)
Records maintenance
Network troubleshooting
Mobile device support
Email customer support
Microsoft Outlook
IT user and group management
Phone communication
Technical documentation
Laptop (troubleshooting support)
iOS
Hardware maintenance
Equipment troubleshooting
Mid-level
Windows
Incident Escalation
Printer (troubleshooting support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Azure AD
Trimble
Microsoft Teams
SharePoint
Technical writing
Customer service knowledge base

Full Job Description

Helpdesk Technician
JOB TITLE: Helpdesk Technician
COMPANY: Hays Electrical Services
EMPLOYMENT TYPE: Full-Time
LOCATION: Houston, TX

ABOUT THE ROLE

Hays Electrical is looking for a motivated and customer-focused Helpdesk Technician to join our IT team. In this role, you’ll be the first point of contact for our staff across the business, providing timely and effective technical support to keep our people productive. You’ll work closely with the entire IT Department to manage day-to-day helpdesk operations, resolve end-user issues, and contribute to ongoing IT projects.

KEY RESPONSIBILITIES

Serve as the first point of contact for all IT support requests via phone, email, and ticketing system
Log, track, prioritize, and manage all support requests through the helpdesk ticketing system — ensuring accurate records, timely updates, and clear resolution notes for every ticket
Diagnose and resolve hardware, software, and connectivity issues for end users in a timely manner
Manage multiple concurrent support requests, effectively balancing urgency and workload without compromising quality of service
Deliver consistently professional and courteous support to all staff, including in challenging or high-pressure interactions — maintaining composure and a solutions-focused attitude at all times
Set up, configure, and maintain workstations, laptops, mobile devices, and peripherals
Manage user accounts, password resets, and access provisioning in Microsoft 365 and Entra ID
Assist with onboarding and offboarding of staff including device setup and account configuration
Escalate complex issues to senior IT team members where appropriate, with clear documentation
Contribute to the creation and upkeep of IT knowledge base articles and SOPs
Support the rollout and maintenance of IT equipment and software across the business
Assist with basic network troubleshooting including connectivity, printers, and shared drives

SKILLS & EXPERIENCE

This role is well-suited to candidates early in their IT career — up to 2 years of experience in a helpdesk or IT support role, or equivalent demonstrated technical ability, is preferred
Solid understanding of Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive)
Experience with Windows 10/11 desktop support and troubleshooting
Familiarity with Microsoft Entra ID (Azure AD) for user and device management
Basic understanding of networking concepts (DNS, DHCP, TCP/IP, VPNs)
Demonstrated experience using a helpdesk ticketing system (e.g., Atera, ConnectWise, ServiceNow, or similar) as a core part of daily workflow
Proven ability to manage and prioritize multiple concurrent requests in a fast-paced environment
Exceptional interpersonal and communication skills, with a track record of maintaining professionalism and empathy when dealing with frustrated or difficult users
Strong communication skills with the ability to explain technical issues to non-technical users
A methodical, patient approach to troubleshooting and problem-solving

DESIRABLE (BUT NOT ESSENTIAL)

Experience with Microsoft Intune or endpoint management tools
Exposure to Microsoft Defender or similar security platforms
Knowledge of SharePoint Online or Teams administration
Familiarity with Apple iOS and mobile device management (MDM) tools
Familiarity with industry software such as the Trimble Suite, Autodesk, or Atera — experience with these platforms is a bonus, though full training will be provided
CompTIA A+, Microsoft certifications (MD-102, MS-900), or equivalent
Experience in a trade, construction, or field services environment
A genuine eagerness to learn across a broad and varied scope of IT — from end-user support through to systems, security, and beyond

Competitive salary based on experience

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Refine Your Search

tech support helpdesk jobs in houston, tx

Helpdesk Technician

Helpdesk Analyst

IT Support Specialist

IT Helpdesk Technician

IT Helpdesk Technician

Helpdesk Specialist

System Support Analyst

Technical Support Specialist I

Help Desk Coordinator

IT Help Desk Specialist

Desktop Support Engineer

Application Support Specialist

Helpdesk Analyst

IT Executive Support Technician

Managed IT Helpdesk System Engineer

Desktop Support Engineer (Dispatch /Part-Time) Houston, Texas

IT Support Engineer

Bilingual ATM Helpdesk Representative

Bilingual Field Support Coordinator (Chromascan Tinting Operation)

Product Line Support Manager

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