Top 113 Back office banking Jobs in Houston Tx

Customer Service Representative- Back Office Services
Harris County Toll Road Authority —Houston, TX
- Temporary
- Word processing
- Basic math
- Pass drug screening
- Health insurance
2d
Internet Banking Specialist
Southwestern Bank —Houston, TX
- Full-time
- Microsoft Excel
- Research
- Office
- Health savings account
- Health insurance
Quick Apply
Chief Architect, Retail
Bain & Co. —Houston, TX
- $195,500 - $239,500 a year
- Full-time
- Azure
- Inventory management
- 11+ years
- Wellness program
- Paid holidays
Quick Apply
Equipment Services Engineer
Burroughs —Houston, TX
- $131,040 - $140,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Community Bank - Senior Operations Officer
Insperity —Houston, TX
- Full-time
- Research
- Office
- Presentation skills
- Disability insurance
- Health insurance
Teller
PNC Financial Services Group —Houston, TX
- Full-time
- Spanish
- No experience needed
- No degree
- Wellness program
- Health savings account
2d
Customer Experience Concierge - Centurion Lounge - IAH
American Express —Houston, TX
- $20.00 - $26.75 an hour
- Weekends as needed
- Hybrid work
- US work authorization
- Fair chance
- 1 year
- Paid parental leave
- Health insurance
Regional Customer Service Representative
Harris County —Houston, TX
- $24.19 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Office
- Disability insurance
- Health insurance
4d
Coordinator, Accounts Payable
SGS —Pasadena, TX
- Full-time
- Oracle
- Mid-level
- Office
Quick Apply
Natural Gas Scheduler - Commodities - Fixed Income - Associate
Morgan Stanley —Houston, TX
- $120,000 - $150,000 a year
- Full-time
- English
- Mid-level
- Office
Medical Laboratory Tech PRN
The Woman's Hospital of Texas —Houston, TX
- PRN
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Equipment Services Engineer
Burroughs, Inc. —Houston, TX
- $131,040 - $140,000 a year
- Mid-level
- Office
- Windows
Business Operations Associate
Western Alliance Bank —Houston, TX
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Wellness program
- Health insurance
2d
Customer Experience Liaison - Guest Relations (TMC | Hospital Liaison Experience Preferred)
Gulf Coast Blood —Houston, TX
- Bilingual
- Background check
- Driver's License
- Free parking
- Health insurance
Quick Apply
3d
Reprographics Associate
RR Donnelley —Houston, TX
- $16.59 - $22.50 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
4d
Customer Experience Liaison - Guest Relations (Champions | Hospital Liaison Experience Preferred)
Gulf Coast Blood —Houston, TX
- Bilingual
- Background check
- Driver's License
- Free parking
- Health insurance
Quick Apply
3d
US Energy Corporate Banking, Analyst/Associate
Royal Bank of Canada —Houston, TX
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Disability insurance
- Health insurance
Database Administrator
FINBOA Inc —Houston, TX
- $89,681 - $117,000 a year
- Full-time
- Writing skills
- DevOps
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Accounts Payable Specialist
DNV —Houston, TX
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Oracle
- Commuter assistance
- Paid parental leave
4d
Graduate Acquisitions & Divestitures Engineer – Houston, Texas
Morgan Stanley —Houston, TX
- Full-time
- Microsoft Access
- Computer Science
- Engineering

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Customer Service Representative- Back Office Services

Harris County Toll Road Authority -
Houston, TX

Apply Now

Job Details

Temporary | Full-time
2 days ago

Benefits

Health insurance

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Word processing
Spreadsheets
Basic math
High school diploma or GED
Individual consumer customer service
Typing
Productivity software
10 key typing

Full Job Description

Position Description

The Customer Service Representative (CSR) builds professional rapport and provides excellent customer service to all inquiries such as EZ TAG fulfillment, updating accounts, and standard violation resolution. Must maintain Payment Card Industry (PCI) compliance as it relates to collecting and processing payments. This position is required to meet defined quantitative and qualitative performance targets to maintain operational standards. The CSR increases and maintains expert knowledge of Harris County Toll Road Authority (HCTRA) products and services and is expected to keep up-to-date with policy, procedural, and product updates.

Duties and Responsibilities:

Using available resources and defined research procedures, establishes professional and friendly rapport with customers by responding quickly and accurately to all inquiries regarding account activity, tag fulfillment, and standard violation resolution.
Maintains PCI compliance as it relates to collecting and processing payments with credit card and/or banking information.
Meets daily qualitative and quantitative targets to maintain operational standards.
Reconciles payments, toll tags, and prepares end-of-day reports as specified per section.
Builds expert and dynamic knowledge of HCTRA products and services; keeps abreast of all procedural and product updates and implementing as directed.

Other Duties:
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Requirements

Education and Experience:
High school diploma or G.E.D. equivalent from an accredited institution.
Previous relevant customer service experience required.
CSR I - 0-1 year of customer service experience
CSR II - 1-3 years' customer service experience
CSR III - 3+ years' customer service experience

Knowledge, Skills, and Abilities:

Ability to speak clearly, correctly and listen effectively.
Knowledge of basic math.
Good written and interpersonal skills.
Strong customer service skills.
Good analytical and organization skills.
Working knowledge of personal computers and related software; Microsoft Office including word processing, spreadsheets, and databases.
Must possess keyboarding skills of 30 wpm and 10-key touch.
Ability to work in a team environment and be open to change.
Multi-tasking capabilities; ability to think logically and time management organized, flexible, and goal-oriented.
Ability to exercise tact and to handle customer interactions in a fast, courteous and efficient manner.
Ability to establish and maintain effective working relationships with others.
Must be able to maintain confidentiality.

Physical Demands:
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You must also attach a resume to the application as supporting document but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type and Typical Hours Work:

This is a full time position.
Days of work and hours may vary based on business needs of the department and shift to include days, evenings, nights, and weekends.

Work Environment:
There are no major sources of discomfort. A normal office environment with acceptable lighting, temperature, and air conditions is provided. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Reporting Relations:

Reports To Position: Lead CSR, CSR Supervisor

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Equal Opportunity Statement

Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email: [email protected]

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.

The following list of benefits is offered only to employees in regular (full-time) positions:

Medical
Dental
Vision
Wellness
Life Insurance
Long-term Disability
Employee Assistance Program
10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
10 county holidays plus one (1) floating holiday
Professional Development Opportunities
Dependent Care Reimbursement Plan
Healthcare Reimbursement Account
457 Deferred Compensation Plan
Retirement pension (TCDRS)
Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website: https://benefitsathctx.com/

Apply Now

Refine Your Search

back office banking jobs in houston tx

Customer Service Representative- Back Office Services

Internet Banking Specialist

Chief Architect, Retail

Equipment Services Engineer

Community Bank - Senior Operations Officer

Teller

Customer Experience Concierge - Centurion Lounge - IAH

Regional Customer Service Representative

Coordinator, Accounts Payable

Natural Gas Scheduler - Commodities - Fixed Income - Associate

Medical Laboratory Tech PRN

Equipment Services Engineer

Business Operations Associate

Customer Experience Liaison - Guest Relations (TMC | Hospital Liaison Experience Preferred)

Reprographics Associate

Customer Experience Liaison - Guest Relations (Champions | Hospital Liaison Experience Preferred)

US Energy Corporate Banking, Analyst/Associate

Database Administrator

Accounts Payable Specialist

Graduate Acquisitions & Divestitures Engineer – Houston, Texas

I want to receive the latest job alert for back office banking in houston tx

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