Top 71 Helpdesk support Jobs in Hudson Wi

Service Desk Support Analyst
Expleo —Saint Paul, MN
- $67,000 - $73,000 a year
- Contract
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
11h
Help Desk Analyst
Xinnovit —Saint Paul, MN
- $25 - $35 an hour
- Part-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
4d
Call Center Specialist/Family Connection Specialist
White Pine, Comforts of Home & Gracewood Senior Living —River Falls, WI
- $50,000 a year
- Full-time
- High school diploma or GED
- Criminal background check
- Ability to sit for extended periods
Quick Apply
Information Technology Spec 1
State of Minnesota - State Auditor —Saint Paul, MN
- $25.99 - $39.01 an hour
- 8 hour shift
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
3d
IT Support Engineer - Level 2
Computer Integration Technologies, Inc. —Woodbury, MN
- $65,000 - $80,000 a year
- Weekends as needed
- Remote
- Background check
- Azure
- Mid-level
- Paid parental leave
- Disability insurance
7d
COMPUTER SUPPORT TECH (MN) - 2ND SHIFT
Keytronic —Oakdale, MN
- $54,453 - $70,000 a year
- Full-time
- Spanish
- Computer Science
- Word processing
- Wellness program
- Disability insurance
Quick Apply
Service Desk Administrator I (IT)
HR Green —Saint Paul, MN
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Support Specialist
Calspan LLC —Saint Paul, MN
- $25 - $29 an hour
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid jury duty
- Health savings account
IT Support Specialist
Ordway Center for the Performing Arts —Saint Paul, MN
- $23 - $26 an hour
- Online Application
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Tier I Technical Support Specialist
VivaQuant, Inc. —Arden Hills, MN
- $26 - $28 an hour
- Weekends as needed
- Cardiology
- Entry level
Quick Apply
IT Tech I
Mounds View Public Schools —Shoreview, MN
- $27.01 - $36.46 an hour
- Full-time
- Analysis skills
- Entry level
- Dental insurance
10d
IT Support Technician
NORTHWEST RESPIRATORY SERVICES LLC —Eagan, MN
- $18 - $22 an hour
- Part-time
- Research
- Office
- Windows
Quick Apply
IT Support Analyst
Luminate Bank —Minneapolis, MN
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- AD&D insurance
Quick Apply
3d
Manager, Help Desk
Purpose Brands —Woodbury, MN
- $84,000 - $108,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Disability insurance
1d
Knowledge Management Specialist - Communications Specialist 2
State of Minnesota - Public Employees Retire Assoc —Saint Paul, MN
- $29.76 - $43.69 an hour
- Online Application
- Hybrid work
- Background check
- Microsoft Excel
- Marketing
- Paid parental leave
- Paid holidays
10d
District Technology Assistant
Roseville Area Schools —Roseville, MN
- $19.42 - $25.01 an hour
- School experience
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Customer Support Assistant Director - Revenue Assistant Director 2
State of Minnesota - Revenue Dept —Saint Paul, MN
- $48.21 - $69.21 an hour
- Online Application
- Hybrid work
- Background check
- Office
- Analysis skills
- Paid parental leave
- Paid holidays
21h
Political Account Manager
FLS Connect, LLC —Oakdale, MN
- $60,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
IT Help Desk -Level 2
MSI Metro Sales Inc —Roseville, MN
- $50,000 - $60,000 a year
- On call
- Clean driving record
- Azure
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
3d
End Point Systems Administrator - Information Technology Specialist 2
State of Minnesota - MN St Colleges & Universities —Saint Paul, MN
- $28.67 - $46.62 an hour
- Online Application
- Hybrid work
- Inventory management
- 3 years
- University
- Paid parental leave
- Paid holidays
2d

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helpdesk support jobs near hudson wi

Service Desk Support Analyst

Expleo -
Saint Paul, MN

Apply Now

Job Details

Contract
$67,000 - $73,000 a year
11 hours ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Overview:

Location: Fully Remote (St. Paul, MN)

Employment Type: Full-Time

Are you passionate about technology and enjoy helping people solve technical challenges? Trissential is hiring a Service Desk Support Analyst to join our client's team and provide exceptional technical support to end users. This is a fantastic opportunity to build your IT career, gain experience across a wide range of technologies, and make a direct impact on the employee experience through outstanding customer service.

What's In It for You?

Make an Impact Every Day – Be the first point of contact for users and help keep critical business operations running smoothly
Build Your IT Career – Gain hands-on experience supporting a diverse technology environment, including desktops, laptops, mobile devices, networking, and enterprise tools
Expand Your Technical Knowledge – Develop your troubleshooting, incident management, and customer support skills while working with experienced IT professionals
Collaborative Environment – Work alongside supportive teams dedicated to delivering excellent service and continuous improvement
Remote Flexibility – Enjoy the benefits of a fully remote role while contributing to a high-performing service desk operation
Professional Development – Strengthen your technical expertise and grow your career within a dynamic IT environment

Your Role & Responsibilities

Provide timely, professional, and consistent phone-based IT support to end users
Deliver a high-quality customer experience by resolving incidents and service requests efficiently
Meet established Real-Time Service Objectives (RSOs) and support performance goals
Document incidents, requests, troubleshooting activities, and resolutions accurately within service management tools
Respond to technical issues within defined service level expectations
Troubleshoot hardware, software, mobile device, and connectivity-related issues
Escalate incidents appropriately when advanced support is required
Maintain accurate and up-to-date knowledge base documentation
Follow security protocols and identity verification procedures when assisting users
Identify potential security concerns and escalate according to established processes
Participate in knowledge-sharing and knowledge-transfer activities to improve team effectiveness

Skills & Experience You Should Possess

Experience providing technical support, help desk support, service desk support, or customer-facing IT support
Strong understanding of computer hardware, software, and mobile device technologies
Knowledge of Windows, macOS, and mobile operating systems, including basic configuration and troubleshooting
Understanding of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN technologies
Familiarity with Active Directory, Group Policy, and endpoint security solutions
Ability to diagnose and resolve hardware, software, and connectivity issues effectively
Strong organizational skills with the ability to manage multiple support requests simultaneously
Excellent verbal and written communication skills with a customer-first mindset
Ability to identify recurring issues and contribute to root cause analysis and process improvements
Ability to adapt to changing technologies, priorities, and business needs

Bonus Points If You Have

Experience working in a high-volume Service Desk or Help Desk environment
Exposure to ITIL best practices, including incident, problem, and asset management processes
Experience using ticketing or IT service management platforms
Familiarity with endpoint management and security administration tools
Experience supporting remote users and distributed workforces
Industry certifications such as CompTIA A+, Network+, ITIL Foundation, or similar

Education & Certifications You Need

High School Diploma or GED with four (4) years of technical support experience
Associate degree may substitute for two (2) years of experience
Bachelor's degree may substitute for four (4) years of experience
Relevant technical certifications are highly desirable and may strengthen your application

What We Offer

At Trissential, we value collaboration, service excellence, and continuous learning. By joining our client's team, you'll have the opportunity to support end users in a fast-paced environment while building valuable technical and professional skills.

Competitive Compensation – You choose the model that works best for you, both with company-sponsored benefits! $67,000–$73,000 annually or $41–$45 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
Comprehensive Benefits for you and your dependents – Extensive Medical Plans, Dental, Vision, HSA with company contribution, company sponsored Life Insurance and Short / Long term disability insurance, a host of voluntary plans including legal, hospital, accident, pet wellness, and 401k with matching
Paid Holidays and Paid Time Off
Career Development and Advancement – Expleo is a global company in 29 Countries worldwide with a high focus on development
Strong Team Culture – Collaborate with experienced professionals who value precision, performance, and teamwork

Please note: This role is only open to candidates who are authorized to work in the United States

Ready to be part of something exciting? Apply today and take the next step in your IT career as a Service Desk Support Analyst with Trissential!

Apply Now

Refine Your Search

helpdesk support jobs in hudson wi

Service Desk Support Analyst

Help Desk Analyst

Call Center Specialist/Family Connection Specialist

Information Technology Spec 1

IT Support Engineer - Level 2

COMPUTER SUPPORT TECH (MN) - 2ND SHIFT

Service Desk Administrator I (IT)

IT Support Specialist

IT Support Specialist

Tier I Technical Support Specialist

IT Tech I

IT Support Technician

IT Support Analyst

Manager, Help Desk

Knowledge Management Specialist - Communications Specialist 2

District Technology Assistant

Customer Support Assistant Director - Revenue Assistant Director 2

Political Account Manager

IT Help Desk -Level 2

End Point Systems Administrator - Information Technology Specialist 2

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