Top 1573 Member services representative Jobs in Hugo, Mn

Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
7d
Patient Services Representative
Midwest Ear, Nose & Throat Specialists —Vadnais Heights, MN
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
6d
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Maplewood, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Senior Benefits Analyst
Summit Companies —Mendota Heights, MN
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Local Driver $28 - $30 CDL Class A Van/Flatbed
Manning Transfer, Inc. —Blaine, MN
- $28 - $30 an hour
- Online Application
- Local
- Dry van
- CDL A
- Health savings account
- Paid holidays
Quick Apply
Sales Representative
Sonja Lhotka Insurance Services Inc - State Farm Insurance —West Saint Paul, MN
- $38,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Office
- Paid time off
- 401(k) matching
Quick Apply
7d
Maintenance Technician
Fine Associates —Minneapolis, MN
- From $25 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Basic math
- Health savings account
- Health insurance
Quick Apply
Territory DSD Coordinator
Kitchen Fresh Foods —Roseville, MN
- $65,000 - $70,000 a year
- Full-time
- Sales
- Customer service
- 5 years
- Travel reimbursement
- Health savings account
Quick Apply
Maintenance Supervisor
Confidential —Minneapolis, MN
- $25 - $30 an hour
- Overtime
- Background check
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Business Development Representative
ChromebookParts.com —Saint Paul, MN
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Business development
- Health savings account
- Paid holidays
Quick Apply
Design Coordinator DHS 245D
Community Outreach Services LLC —Roseville, MN
- From $22 an hour
- Full-time
- Background check
- Experience working with individuals with disabilities
- Ability to walk for extended periods
Quick Apply
9d
Sales Representative
Wisconsin Auto Title Loans, Inc —Hudson, WI
- $16.50 - $18.00 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
RMN ARFF Assembler
ROSENBAUER MINNESOTA LLC —Wyoming, MN
- $22 - $27 an hour
- Overtime
- Computer literacy
- Pass drug screening
- Mid-level
Quick Apply
Director of Production Operations
Discount Deck & Window —Coon Rapids, MN
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Residential
- Driver's License
- US work authorization
- Health insurance
- 401(k)
Quick Apply
2d
RBM Chassis Line Assembler
ROSENBAUER MOTORS LLC —Wyoming, MN
- $22 - $27 an hour
- Overtime
- Computer literacy
- Pass drug screening
- Mid-level
Quick Apply
MSHO Care Coordinator- Minneapolis-Saint Paul
Genevive —Minneapolis, MN
- $68,000 - $94,000 a year
- Full-time
- Hybrid work
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
Inside Sales Associate
Rheem Manufacturing —Minneapolis, MN
- Full-time
- Ability to lift 50 pounds
- Conflict management
- Warehouse
Quick Apply
Mental Health Practitioner Supervisor
Radias Health —Minneapolis, MN
- $57,000 - $60,000 a year
- Full-time
- Serving
- Adults
- Maintenance
- Free parking
- Wellness program
Quick Apply
12d
Clinical Director
Confidential —Fridley, MN
- $90,000 - $98,000 a year
- Full-time
- LMFT
- Writing skills
- Master's degree
- Health savings account
- Health insurance
Quick Apply
1d
RBM Cab Line Assembler
ROSENBAUER MOTORS LLC —Wyoming, MN
- $22 - $27 an hour
- Overtime
- Computer literacy
- Pass drug screening
- Mid-level
Quick Apply

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member services representative jobs near hugo, mn

Patient Financial Services Customer Service Representative

Fairview Health Services -
Saint Paul, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour
7 days ago

Benefits

Work from home

Qualifications

Data integrity assurance
Managing customer accounts
Health insurance co-pays
Patient question and concern management
Account maintenance
Data validation techniques
Maintaining patient confidentiality
Medical office experience
Regulatory compliance
Health insurance customer support
Mid-level
Incident Escalation
Patient financial aid assistance
Financial issue resolution
Data integrity and documentation
Health information data integrity
Debt collection payment plan
Financial counseling
Vendor communication
Financial needs assessment
Insurance provider collaboration
Bad debt management
Billing issue inquiries
Case referral
Handling account queries
Associate's degree
Medical billing regulations compliance
Escalation handling
2 years
Medical debt collection accounts

Full Job Description

Responsibilities/Job Description:

Fairview is looking to add a Patient Financial Services Customer Service Representative to our team. This is a full-time, benefit-eligible position that works Monday through Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 8:00 a.m. to 4:30 p.m. Following the completion of training, team members work from home while remaining closely connected with their team and leadership. The ideal candidate will have previous customer service and call center experience, knowledge of medical billing, and experience processing patient payments while providing exceptional customer service.

This position is responsible for providing Fairview patients with an understanding of the billing and insurance processing of their healthcare services through the inbound call center. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the functions within the Revenue Cycle and how they interact in the life of a patient account.

Responsibilities

Maintains the best practice routine per department guidelines:
Handle calls presented to CSC through the automated call distribution system accurately and efficiently.
Work independently in problem solving with patients regarding their accounts in both hospital and clinic billing situations. Counsel the patient on the complexity of the interdependency between hospital and physician billing within the patient’s continuity of care.
Able to handle each call with compassion, service, dignity and integrity in mind as aligned with MHealth Fairview's values
Timely processing of patient/insurance requests for follow-up of payment research, checking charges, coding review, insurance processing concerns, etc.
Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance.
Notifies patient and/or guarantor of self-pay balances co-pays/deductible/coinsurance, etc.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process or enablement of collection of expected payment.
Meet department goals and maintain productivity while working remotely.
Manage accuracy of accounts to ensure appropriate billing and compliance with patient privacy and data integrity:
Timely and accurate work
Verifies insurance benefits to maximize reimbursement.
Assists customers regarding billing questions and ensures appropriate resolution of problems. Explain and interpret eligibility rules and regulations or identify other resources available for financial assistance. Identify patients who may be eligible for financial exceptions. Keep updated on changes with regulatory issues.
Validate patient data is accurate and authorization is in place to provide information.
Uninsured accounts reviewed and managed to include validation that uninsured discounts have been appropriately applied, and all payment sources available to the patient have been explored.
Bad debt management of accounts and interactions with vendors.
Counsel patients throughout the collection process on solutions available to them for account resolution.
Problem solves with vendors and patients on reasonable resolutions.
Identify patients with financial need.

Required Qualifications

2 years customer service experience
This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.) as well as the ability to work independently

Preferred Qualifications

Associate of Arts
2 years in healthcare customer service
3 years experience in a hospital or clinic business office
Previous call center experience

Qualifications: $22.96- $32.42 Hourly

Apply Now

Refine Your Search

member services representative jobs in hugo, mn

Patient Financial Services Customer Service Representative

Patient Services Representative

Patient Service Representative (PSR)

Senior Benefits Analyst

Local Driver $28 - $30 CDL Class A Van/Flatbed

Sales Representative

Maintenance Technician

Territory DSD Coordinator

Maintenance Supervisor

Business Development Representative

Design Coordinator DHS 245D

Sales Representative

RMN ARFF Assembler

Director of Production Operations

RBM Chassis Line Assembler

MSHO Care Coordinator- Minneapolis-Saint Paul

Inside Sales Associate

Mental Health Practitioner Supervisor

Clinical Director

RBM Cab Line Assembler

I want to receive the latest job alert for member services representative in hugo, mn

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