Top 4845 Human resources operations Jobs in Illinois

Customer Support Associate - Employee Assistance Program, Work-life
CVS Health —Illinois
- $18.50 - $38.82 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Residential
- Health insurance
- Dental insurance
19h
Residential Supervisor
RAY GRAHAM ASSOCIATION FOR PEOPLE WITH DISABILITIES —Elmhurst, IL
- $44,883 a year
- Full-time
- Inventory management
- Customer service
- Pass drug screening
- Paid training
- Mileage reimbursement
Quick Apply
Store - Huck's Store Manager
Martin & Bayley, Inc., DBA Huck's Market —Steeleville, IL
- $684 a month
- Weekends as needed
- Mid-level
- Team management
- Accounting
- Paid holidays
- Health insurance
Quick Apply
8d
M&B Human Resources Specialist
Martin & Bayley, Inc., DBA Huck's Market —Carmi, IL
- $20 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Paid holidays
- Health insurance
Quick Apply
Regional Manager
Carolina Solar Services —Peoria, IL
- $82,000 - $102,000 a year
- Full-time
- 3 years
- Quality control
- Mentoring
- Travel reimbursement
- Paid parental leave
Quick Apply
5d
Assistant Director
Riverwalk Adult Day Services —Naperville, IL
- From $25 an hour
- Part-time
- Background check
- Management
- Mid-level
Quick Apply
5d
Domestic Violence Advocate
FREEDOM HOUSE —Kewanee, IL
- $20 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- 403(b) matching
- Health savings account
Quick Apply
Training Manager
Hydrox Laboratories —Elgin, IL
- $90,000 - $110,000 a year
- Extended hours
- Education
- Continuous improvement
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Welding Program Director - East Peoria, IL
Midwest Technical Institute —East Peoria, IL
- $65,000 - $75,000 a year
- Urgently hiring
- Laboratory
- Classroom
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Region Human Resources Business Partner
Hydro —Rosemont, IL
- $165,000 - $230,000 a year
- Up to 50% travel
- OSHA
- Master's degree
- Disability insurance
- Health insurance
13d
Compensation Analyst
Hydro —Rosemont, IL
- $86,934 - $118,210 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Medical Administrator and Bookkeeper
SamiCapital.co —South Barrington, IL
- From $20 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
18h
Service Manager - Midas
Leeds West Groups —Peoria, IL
- $45,000 - $75,000 a year
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
1d
Hotel Manager
Sunrise Hospitality —Danville, IL
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
Vice President of Revenue Cycle Management & Operations
Physicians Revenue Group, LLC —Downers Grove, IL
- $195,000 - $245,000 a year
- Full-time
- 11+ years
- Bachelor's degree
- Mentoring
Quick Apply
11d
Business Manager
RedBalloon LLC —Champaign, IL
- $45,000 - $50,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
Quick Apply
Assistant General Manager
Hampton Inn by Hilton —Macomb, IL
- $45,000 - $50,000 a year
- Overnight shift
- Customer service
- Hotel
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Director of Clinical Services
Sarahs Circle —Chicago, IL
- $86,000 - $108,000 a year
- Weekends as needed
- OSHA
- Licensed Clinical Social Worker
- Master's degree
Human Resources Generalist
Green Valley Manufacturing of Illinois, Inc —Decatur, IL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Sr. HR Generalist
FLAT RIVER GROUP LLC —Peru, IL
- $63,000 - $70,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
4d

I want to receive the latest job alert for human resources operations in illinois

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

human resources operations jobs near illinois

Vice President Of Operations jobs in Downers Grove, IL

Regional Manager jobs in Peoria, IL

Assistant Director jobs in Naperville, IL

Human Resources Generalist jobs in Decatur, IL

Customer Service Representative jobs in Illinois

Advocate Health jobs in Barrington, IL

Victim Advocate jobs in Providence, RI

Special Education Advocate jobs in New Jersey

Victim Advocate jobs in Detroit, MI

Human Resources Business Partner jobs in Front Royal, VA

Human Resources jobs in Porterville, CA

Business Development Associate jobs in New York, NY

Human Resources Business Partner jobs in Saint Paul, MN

Human Resources Business Partner jobs in Ashtabula, OH

Human Resources Business Partner jobs in Salinas, CA

Entry Level Business jobs in Greenville, SC

Store Manager jobs in Champaign, IL

Store Manager jobs in Tri Cities, TN

Store Manager jobs in Anchorage, AK

Customer Success Manager jobs in Houston, TX

Customer Support Associate - Employee Assistance Program, Work-life

CVS Health -
Illinois

Apply Now

Job Details

Full-time
$18.50 - $38.82 an hour
19 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Computer operation
Research
Desktop applications
Productivity software

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

We are looking for high-performing individuals to deliver an enhanced customer service experience, to join our team. This team will support members as their front-door to Mental Health Wellbeing. The Chat Specialist Agent will be responsible for monitoring and responding to inbound messages and outbound calls to support our provider services. Our goal is to deliver an integrated experience across the breadth of Ready For Life, Behavioral Health, Medical products, and Placement services to ensure every member and their families get the right support for their unique mental wellbeing needs. The agent will support the chat automation process to ensure the members are led to a successful service to fulfill the inquires presented. The agent will work seamlessly with the AI chatbot to deliver a combination of human interaction and AI transaction.

Role Overview

Schedule: shift will be provided when offer is extended.
- - Schedules may be adjusted based on business need
Training Requirements: First six weeks of employment will be training on Monday-Friday 9:00AM-5:30PM EST
Holiday/PTO Requirements: As a 24-hour chat center operation, we will treat holidays as normal working business days, unless you have been approved for time off. This means you would work your normal shift if the Company Observed Holiday falls on your normal workday.
Fully remote role and is able to work anywhere in the U.S.

What you will do

Promptly responds incoming chats within the standard greeting approved timeframe.
Determines purpose of incoming chat by focusing on the members written messages and interacting with callers and provides resources through chat and email.
Assesses client’s needs; researches and structures communication by information members regarding pertinent EAP/Work life services and resources.
Recognizes crisis situations and evaluates for needed action to minimize risk.
Performs appropriate research in internal databases and online to identify potential providers and resources.
Enters member information into the appropriate EAP system to initiate the case and documents comments and information thoroughly and professionally. Maintains accurate and complete internal documentation of required information that meets risk management and regulatory requirements.
Agent will triage calls in a in a professional and timely manner if needed.
Communicates effectively with all internal stakeholders.
Makes outbound calls as appropriate to identify and assist with securing member resources and/or services.
Provides miscellaneous support functions including administrative support, follow-up calls, and other duties as assigned.
Compliance with Policies and Regulatory Standards.
Protects the confidentiality of member information and adheres to enterprise policies, and EAP and Worklife policies and procedures.
Resolves complex issues without or with limited management intervention.
Outreach Providers to link services requested by members.

Required Qualifications

1-3 years' customer service experience.
Basic computer knowledge.
Proficiency in all Microsoft Office Applications.

Workspace Requirements

Technical Requirement for personal residential internet service. Recommended Technical requirements when obtaining your own residential internet service:
Select an internet service that is either broadband or fiber (e.g., Verizon Fios, Comcast).
Select a minimum of 25mbps/3mbps. Remember, the higher the speed, the faster your internet. A hardwired connection is required (ethernet connection); a wireless connection will introduce the risk of performance degradation.
Consider the internet usage of others in the household during your scheduled working hours. You may need to obtain a higher speed internet connection so your ability to perform your work is not affected. Streaming video content and gaming will significantly reduce the amount of bandwidth available for your corporate equipment.

Preferred Qualifications

Experience in a call center environment.
Mental health and human services background preferred
Experience working in RFL/Employee Assistance Program
Associate's or bachelor’s degree in a social, psychological or human service field or equivalent experience preferred

Education

High School Diploma or equivalent

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/29/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

human resources operations jobs in illinois

Customer Support Associate - Employee Assistance Program, Work-life

Residential Supervisor

Store - Huck's Store Manager

M&B Human Resources Specialist

Regional Manager

Assistant Director

Domestic Violence Advocate

Training Manager

Welding Program Director - East Peoria, IL

Region Human Resources Business Partner

Compensation Analyst

Medical Administrator and Bookkeeper

Service Manager - Midas

Hotel Manager

Vice President of Revenue Cycle Management & Operations

Business Manager

Assistant General Manager

Director of Clinical Services

Human Resources Generalist

Sr. HR Generalist

I want to receive the latest job alert for human resources operations in illinois

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected