Top 22754 Supervisor, sterile processing Jobs in Illinois

Customer Success Manager
Diagnostic Support Services —Aurora, IL
- $80,000 - $100,000 a year
- Full-time
- Management
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Sterile Processing Department Supervisor-( Night Shift)
CMC Sterilization —Chicago, IL
- $68,000 - $80,000 a year
- Weekends as needed
- Surgery
- Hospital
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Home Health Clinical Supervisor (RN)
Nursepower Services Corporation —Des Plaines, IL
- $75 - $150 an hour
- Part-time
- Hybrid work
- Management
- RN License
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Compounding Supervisor
UNIVERSAL BEAUTY PRODUCTS —Glendale Heights, IL
- $60,000 - $85,000 a year
- Full-time
- Heavy lifting
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Filling Supervisor
UNIVERSAL BEAUTY PRODUCTS —Glendale Heights, IL
- $60,000 - $85,000 a year
- Full-time
- Heavy lifting
- Inventory management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Central Sterile Processing Supervisor - Full-Time, Days
UChicago Medicine —Illinois
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
9d
Supervisor, Sterile Processing
Steris —Chicago, IL
- $74,162.50 - $95,975.00 a year
- Weekends as needed
- Hospital
- Computer literacy
- Mid-level
National Director Sterile Processing Safety and Training
Ascension —Chicago, IL
- $125,689 - $170,049 a year
- Full-time
- Management
- 3 years
- Master's degree
- Disability insurance
- Health insurance
3d
Mgr Laboratory
Hospital: Rush Oak Park Hospital —Oak Park, IL
- $45.59 - $66.16 an hour
- 8 hour shift
- Hospital
- Bachelor's degree
- Human resources
EDUCATOR STERILE PROCESSING
Advocate Aurora Health —Park Ridge, IL
- $22.90 - $34.35 an hour
- Full-time
- Mid-level
- Supervising experience
- Continuous improvement
3d
Sterile Processing Clerk - Rush Oak Brook Surgery Center
SCA Health —Oak Brook, IL
- $25 - $30 an hour
- Full-time
- Surgery
- Inventory management
- BLS Certification
- Disability insurance
- Health insurance
3d
Sterile Processing and Surgical Purchasing Manager
UW Health —Rockford, IL
- $76,939 - $115,419 a year
- Overtime
- Management
- Surgery
- Hospital
- Disability insurance
- Health insurance
Sterile Processing Supervisor
Infosoft Healthcare Solutions Inc. —Naperville, IL
- $45 - $55 an hour
- Part-time
- Background check
- BLS Certification
- Mid-level
- Relocation assistance
- Referral program
Quick Apply
9d
Quality Assurance Coordinator- Sterile Processing
ClearOne Inc. —Naperville, IL
- $45 - $55 an hour
- Night shift
- Management
- Hospital
- BLS Certification
- Referral program
Quick Apply
2d
Sterile Processing Instrument Coordinator
UW Health —Rockford, IL
- $24.24 - $35.14 an hour
- Full-time
- Hospital
- 5 years
- High school diploma or GED
Call Center Supervisor
UChicago Medicine AdventHealth Hinsdale —Hinsdale, IL
- $48,495.33 - $90,192.84 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Disability insurance
Customer Service Manager, Cargo Services
American Airlines —Chicago, IL
- $75,000 - $83,000 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Supervisor, Inventory Control & Materials Management
CVS Health —Mount Prospect, IL
- $43,888 - $93,574 a year
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Lab Supervisor
Quest Diagnostics —Wood Dale, IL
- $79,000 - $119,600 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
Quick Apply
Sterile Prep Supervisor
Insight —Chicago, IL
- $50,000 - $65,000 a year
- Overtime
- Anatomy knowledge
- Hospital
- 5 years
- Disability insurance
- Health insurance
Quick Apply

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Customer Success Manager

Diagnostic Support Services
Aurora, IL

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Teamwork
Management
Team development
Bachelor's degree
Attention to detail
Management reporting

Full Job Description

Company Summary:

Diagnostic Support Services (DS2) provides healthcare organizations with the most needed laboratory and medical support services — including custom kitting & supplies, specimen collection & medical services, medical courier & transportation, and technology & integration.

Our mission is to serve as a single point of contact for our clients, helping them integrate our solutions and proprietary technology into their workflow to create efficiency, reduce costs, and stay competitive.

We proudly support a wide range of healthcare organizations — from medical laboratories and pharmaceutical companies to direct-to-consumer healthcare brands and clinical research organizations.

At DS2, our team is dedicated to delivering prompt, specialized, and compassionate service with a clear focus on improving both customer experience and patient outcomes.

Job Summary:

The Manager, Customer Success is responsible for leading the day-to-day operations of DS2's Customer Success and Logistics functions, ensuring exceptional client service, operational efficiency, and successful execution of client programs. This role provides leadership, coaching, and oversight to the Customer Success Project Management team while serving as a key operational partner across departments including Warehouse, Logistics, Phlebotomy, Sales, Finance, and Operations.

The Manager is responsible for overseeing client support activities, carrier management, operational workflows, and service delivery execution. This position ensures client needs are met through proactive communication, effective problem-solving, and cross-functional collaboration while driving process improvements that enhance customer satisfaction, operational performance, and scalability.

The ideal candidate is a strong people leader with experience in customer success, logistics, and operational management who thrives in a fast-paced healthcare services environment and is committed to delivering exceptional service to both clients and patients.

Key Responsibilities:

Team Leadership & Customer Success Oversight

Lead and support the Customer Success Project Management team, including coaching, training, performance management, and operational guidance.
Oversee daily workflows and ensure timely completion of client requests, escalations, and operational tasks.
Foster a customer-centric culture focused on responsiveness, accountability, and service excellence.
Assist with onboarding and training of new team members.
Monitor team performance metrics and identify opportunities for operational improvement and development

Operational Support & Process Management

Maintain documentation related to client requirements, pricing requests, and operational procedures.
Assist with implementation planning and operational readiness for new and existing clients.
Support internal reporting initiatives and provide insights related to client activity, and carrier performance.
Ensure compliance with company procedures, service standards, and client-specific requirements.
Assist in developing and improving SOPs, workflows, and customer success processes.

Cross-Functional Collaboration

Partner with Operations, Sales, Finance, and Customer Support teams to ensure alignment on client deliverables and operational priorities.
Communicate operational updates, risks, and service concerns proactively to leadership and stakeholders.
Support process improvement initiatives focused on operational efficiency and customer satisfaction.

Qualifications

Bachelor’s degree preferred or equivalent professional experience.
5+ years of experience in Customer Success, Operations Management, or Team Leadership roles.
Experience in healthcare, laboratory services, mobile phlebotomy, or medical logistics is required.
Previous experience managing or leading teams in a fast-paced operational environment.
Exceptional organizational and multitasking skills with strong attention to detail.
Ability to manage multiple priorities and shifting operational demands.
Strong written and verbal communication skills.
Proficiency in CRM systems such as Salesforce, and Microsoft Office.

Work Conditions:

On-site at DS2’s Aurora facility.
May involve lifting up to 50 lbs and occasional after-hours availability for facility emergencies or maintenance work.

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to work in office, 5 days a week?

Experience:

Management: 1 year (Required)
Healthcare: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

supervisor, sterile processing jobs in illinois

Customer Success Manager

Sterile Processing Department Supervisor-( Night Shift)

Home Health Clinical Supervisor (RN)

Compounding Supervisor

Filling Supervisor

Central Sterile Processing Supervisor - Full-Time, Days

Supervisor, Sterile Processing

National Director Sterile Processing Safety and Training

Mgr Laboratory

EDUCATOR STERILE PROCESSING

Sterile Processing Clerk - Rush Oak Brook Surgery Center

Sterile Processing and Surgical Purchasing Manager

Sterile Processing Supervisor

Quality Assurance Coordinator- Sterile Processing

Sterile Processing Instrument Coordinator

Call Center Supervisor

Customer Service Manager, Cargo Services

Supervisor, Inventory Control & Materials Management

Lab Supervisor

Sterile Prep Supervisor

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