Top 2871 Member experience specialist Jobs in Indiana

Behavioral Health Advocate - South Bend, IN
UnitedHealth Group —South Bend, IN
- $60,200 - $107,400 a year
- Full-time
- Nursing
- Psychiatry
- RN License
Manager of Adult Day Services & Memory Care
Turnstone —Fort Wayne, IN
- Full-time
- Background check
- CPR Certification
- Experience working with individuals with disabilities
- 403(b) matching
- Health savings account
Quick Apply
Intake & Eligibility Specialist (VIRTUAL)
Career Team Enterprises —Indiana
- $48,000 - $52,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Background check
Compliance Specialist
TrueScripts Management Services —Indiana
- Full-time
- Remote
- Microsoft Excel
- HIPAA
- Mid-level
- Wellness program
- Health insurance
8d
Student Outreach Specialist - 100% Remote
IonTuition —Indianapolis, IN
- From $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Medical Prior Authorization Specialist - Hybrid
AC3, Inc —South Bend, IN
- $20 - $23 an hour
- Full-time
- Hybrid work
- Medical office experience
- HIPAA
- Mid-level
- Wellness program
- Disability insurance
5d
Senior Claim Benefit Specialist - Remote
CVS Health —Indiana
- $18.50 - $42.35 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
- Health insurance
- Dental insurance
Data Specialist
Arbor Homes —Indianapolis, IN
- Full-time
- ERP systems
- Analysis skills
- Organizational skills
- Paid parental leave
- Health insurance
9d
Social Media Specialist
Collective Alternative —Indianapolis, IN
- 8 hour shift
- Marketing
- Research
- 2 years
- Health insurance
- Dental insurance
Schedule Specialist
Optum —Indianapolis, IN
- $16.05 - $24.05 an hour
- Full-time
- Customer service
- Pass drug screening
- High school diploma or GED
Quick Apply
10d
Eligibility & Benefits Specialist
Oshi Health —Indianapolis, IN
- $47,000 - $52,000 a year
- Email
- Remote
- HIPAA
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
Quality Control Specialist
True Rx Health Strategists —Washington, IN
- Hybrid work
- Office
- Continuous improvement
- Experience equivalent to degree accepted
- Wellness program
- Health savings account
Medical Contact Center Representative, Inbound and Outbound
Guidehealth —Indianapolis, IN
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
12d
Administrative Assistant - Data Entry Specialist: BP Whiting Refinery
Denali Universal Services —Whiting, IN
- Full-time
- Background check
- 18 years or older
- Microsoft Outlook
- Disability insurance
- Health insurance
Manufacturing Planning & Scheduling Specialist
Accurate Manufactured Products Group, Inc. —Indianapolis, IN
- $80,000 - $90,000 a year
- ERP systems
- Mid-level
- Analysis skills
- Profit sharing
- Health savings account
Quick Apply
Key Customer Specialist (Remote)
Geiger Brothers —Indiana
- $22.65 - $26.00 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Tuition reimbursement
- 401(k) matching
Quick Apply
Implementation Specialist
Harmony Healthcare IT —South Bend, IN
- Full-time
- Hybrid work
- Writing skills
- HIPAA
- English
Quick Apply
2d
Manufacturing Support Specialist
StarPlus Energy —Kokomo, IN
- $68,000 - $89,000 a year
- Overtime
- 18 years or older
- Ability to walk for extended periods
- Engineering
- Disability insurance
- Health insurance
Quick Apply
Remote Leasing Specialist
The Garrett Companies, LLC —Greenwood, IN
- $55,000 a year
- Weekends as needed
- Remote
- Mid-level
- Residential
- Travel
Quick Apply
Customer Care Representative I (contract)
Elevance Health —Indianapolis, IN
- 8 hour shift
- Hybrid work
- Data analysis skills
- Research
- Office
- Health savings account
- Disability insurance

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Behavioral Health Advocate - South Bend, IN

UnitedHealth Group -
South Bend, IN

Apply Now

Job Details

Full-time
$60,200 - $107,400 a year

Qualifications

Electronic health records (EHR) management
Clinical data entry
Data entry
Working with individuals with mental health conditions
Typing

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The goal of the Behavioral Health Advocate is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their families/caregivers, medical, behavioral health and clinical network teams. Behavioral Health Advocates work with complex and high-risk members with diagnosis of Behavioral Health and Substance Use Disorder (SUD) needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them to access appropriate community services, and assisting them in improving community tenure.

***Up to 25% of the week is spent in the community, meeting with members in hospitals, facilities, or homes. The remainder of the week is spent working remotely at home. Typical hours are Monday - Friday, 8:00am - 5:00pm. Licensure and residency in the State of Indiana is required.***

If you are located in or near South Bend, IN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Utilize advanced clinical skills to engage and motivate Consumers via a recovery, health and wellness-oriented approach
Assist consumers and their families/caregivers with connections to appropriate psychiatric, medical, and psychosocial referrals and services
Identify and remove barriers to procurement, delivery, participation in and success of services
Provide supportive follow-up, monitoring and education as indicated, in-person and telephonically
Meet with consumers in-person at facilities, provider offices, and in homes as appropriate
Partner with designated external providers, programs, entities to address the needs, gaps in care, and recovery goals of complex and high-risk consumers
Identify and address the needs of members who are consistently high utilizers of services through case conferences and informal communications
Participate in standing meetings to review performance, identify areas of opportunity, and oversee course for improvements
Establish and foster positive relationships with medical team, participate in medical-behavioral integration activities and discussions
Identify high-risk, co-morbid needs of consumers
Accept referrals via designated processes, collaborate in evaluating available services, and coordinate necessary psychiatric and community referrals, as needed
Contribute to treatment plan discussions; routinely attend clinical rounds and other meetings with medical partner or external entities, when applicable
Partner with internal Optum Behavioral Health Services Teams to coordinate a seamless transition for consumers from an inpatient setting to community-based services
Meet all contractual requirements; collaborate early and frequently with other teams in the management of cases stratified as having intensive, complex, and high-risk needs
Assist in the development of a relevant and consumer-specific aftercare plan
Comply with all policies, procedures and documentation standards in appropriate systems, tracking mechanisms and databases
Collaborate with providers to determine acuity of mental health concerns, barriers and progress; coordinate appropriate services

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Have 1 of the following licenses:
- Independently Licensed Mental Health Clinician with a Master's degree in psychology, social work, counseling or marriage, or family counseling, or related mental health discipline
- A registered nurse (RN) who is certified by the American Nurses Credentialing Center (a subsidiary of the American Nurses Association) as a psychiatric nurse or mental health clinical nurse specialist
- A registered nurse (RN) who has a master's degree in nursing with a specialization in psychiatric/mental health and 2 years of supervised clinical experience and is licensed to practice as a psychiatric or mental health nurse if required by the state of practice
License must be active and unrestricted in the State of Indiana
2+ years of post-licensure experience in a related mental health setting
Computer and typing proficiency to enter and retrieve data in electronic clinical records. Experience with email, internet research, use of online calendars, and other software applications
Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
Access to reliable transportation and ability to travel as needed within the designated service delivery area (up to 25%)
Live in or near South Bend, IN

Preferred Qualifications:

BCBA
Dual diagnosis experience with mental health and substance abuse
Experience working in community/county mental health
Experience working with individuals with Autism
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Experience working with low-income populations
Experience working with either Medicaid or Medicare funded programs
Clinical training experience

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

member experience specialist jobs in indiana

Behavioral Health Advocate - South Bend, IN

Manager of Adult Day Services & Memory Care

Intake & Eligibility Specialist (VIRTUAL)

Compliance Specialist

Student Outreach Specialist - 100% Remote

Medical Prior Authorization Specialist - Hybrid

Senior Claim Benefit Specialist - Remote

Data Specialist

Social Media Specialist

Schedule Specialist

Eligibility & Benefits Specialist

Quality Control Specialist

Medical Contact Center Representative, Inbound and Outbound

Administrative Assistant - Data Entry Specialist: BP Whiting Refinery

Manufacturing Planning & Scheduling Specialist

Key Customer Specialist (Remote)

Implementation Specialist

Manufacturing Support Specialist

Remote Leasing Specialist

Customer Care Representative I (contract)

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