Top 2 administrative director Jobs in indianapolis in

Director of Front Office
White Lodging Services Corporation —Indianapolis, IN
- Hotel
- Continuous improvement
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Administrative Assistant to Executive Director of Development (Divisional Headquarters)
The Salvation Army Central Territory —Indianapolis, IN
- From $44,000 a year
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
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Administrative Assistant to Executive Director of Development (Divisional Headquarters)
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Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within…
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Director of Front Office

White Lodging Services Corporation -
Indianapolis, IN

Quick Apply

Job Details

Benefits

Paid parental leave
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Referral program

Qualifications

Telephony
Customer communication
Hotel policy compliance
Managing teams in a customer support role
Coaching
Customer satisfaction tracking
Managing hospitality teams
Frontline customer support management
Leadership development
Team development
Hotel and accommodations guest check-out
Professional development support
Continuous improvement
Mentoring
Property management systems (PMS)
Financial performance measurement
Hotel and accommodations guest complaints handling
Business operations
Customer satisfaction improvement
Senior level
Cross-functional collaboration
POS systems
Leadership
Team motivation (leadership skill)
Communication skills
Performance evaluation

Full Job Description

Description

Position Information

Location: JW Marriott Indianapolis

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As the Director of Front Office, you’ll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment.

Responsibilities:

What You’ll Do

Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery.
Develop and implement department strategies that improve financial performance and guest satisfaction.
Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development.
Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements.
Collaborate with other departments to drive alignment and communication for an optimal guest experience.
Monitor and analyze guest service scores and implement corrective actions to continuously improve results.

What You’ll Bring

Previous front office leadership experience, preferably in a full-service hotel environment.
Strong communication and problem-solving skills with a focus on guest and associate satisfaction.
Ability to develop and motivate teams while managing multiple operational priorities.
Experience with hotel systems (PMS, POS) and strong understanding of front office procedures.
Proven ability to drive performance results and uphold hospitality standards.

Other information:

What You Can Look Forward To

Day 1 Medical, Dental and Vision insurance
Paid Parental Leave
Vacation/Paid Time Off (PTO) with rollover
401(k) with company match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development opportunities
Tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Quick Apply

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administrative director jobs in indianapolis in

Director of Front Office

Administrative Assistant to Executive Director of Development (Divisional Headquarters)

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