Top 37 client services associate Jobs in iowa

Regional Sales & Customer Service Manager
DW PRODUCTS —Cedar Rapids, IA
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
- Relocation assistance
Quick Apply
Client Service Excellence Representative - RS
Vanguard —Des Moines, IA
- $52,000 - $67,500 a year
- Mid-level
- 3 years
- Associate's degree
Client Service Excellence Representative (FINRA Licensed)
Vanguard —Des Moines, IA
- $70,500 - $81,500 a year
- Mid-level
- 3 years
- Associate's degree
Strategic Client Manager
Fiberutilities Group —Cedar Rapids, IA
- Full-time
- Office
- Driver's License
- Bachelor's degree
- Disability insurance
- Health insurance
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4d
Client Resource Coordinator 2
Johnson Controls —Des Moines, IA
- $21 - $27 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
8d
Client Care Representative - HQ
Community State Bank —Johnston, IA
- Overtime
- Hybrid work
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
14d
Part-time Client Service Associate - NR
Stifel —Ames, IA
- Part-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Client Relations Coordinator
Vanguard Appraisals, Inc. —Cedar Rapids, IA
- $22 - $25 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Office
- Profit sharing
- Paid holidays
Quick Apply
Client Service Associate
Raymond James Financial, Inc. —Clive, IA
- Full-time
- Writing skills
- Research
- Office
- Paid holidays
- Health insurance
Client Service Associate (On-site)
Wealth Enhancement Group —Dubuque, IA
- $42,500 - $637,500 a year
- Full-time
- Office
- Bachelor's degree
- Ability to sit for extended periods
- Profit sharing
- Paid parental leave
Client Care Representative - Brady ST
Quad City Bank & Trust —Davenport, IA
- $19 an hour
- Overtime
- Microsoft Office
- High school diploma or GED
- 1 year
- Health savings account
- Employee stock purchase plan
Quick Apply
14d
Client Specialist, Lindale Mall
Talbots —Cedar Rapids, IA
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
Quick Apply
Client Experience Specialist 2
Fidelity Bank —Iowa
- Email
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
Quick Apply
4d
Inside Sales / Customer Service
Quad City Safety —Davenport, IA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Client Service Representative (CSR)
Kunkel & Associates Inc —Dubuque, IA
- Microsoft Outlook
- Bachelor of Science
- Mid-level
Quick Apply
Client Services Associate
Wendell Charles Insurance —Davenport, IA
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Profit sharing
- Paid holidays
Client Services Associate I
CBI Bank & Trust —Muscatine, IA
- Full-time
- Microsoft Word
- Research
- Trade school
Quick Apply
9d
Service Experience Specialist (Client Line)
Cambridge Investment Research —Fairfield, IA
- $18 - $20 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Wellness program
- Paid holidays
14d
Sr Associate, Client Service Onboarding Manager
Principal Financial Group —Des Moines, IA
- $55,800 - $126,000 a year
- Full-time
- Remote
- Mid-level
- Office
- Continuous improvement
- 401(k)
- 403(b)
2d
Client Success Associate
ITA Group Inc —West Des Moines, IA
- Full-time
- Microsoft Excel
- Marketing
- Writing skills
- Paid parental leave
- Dental insurance
Quick Apply

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Regional Sales & Customer Service Manager

DW PRODUCTS -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Relocation assistance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Customer communication
Pricing
Business development
B2B
Manufacturing
Account management

Full Job Description

Regional Sales & Customer Service Manager

DW Products

DW Products | Cedar Rapids, Iowa | Approximately 50% Travel

About DW Products

DW Products is a precision CNC turning manufacturer based in Cedar Rapids, Iowa, with more than 70 years of proven performance. We manufacture complex, high-tolerance components using advanced CNC equipment and automation for customers in demanding industrial markets.

As DW Products continues to grow, we are looking for a strong leader to help grow both new and existing accounts, manage customer relationships, improve customer communication, and support disciplined pricing.

The Role

DW Products is seeking a Regional Sales & Customer Service Manager to lead customer relationships, customer service, account growth, pricing discipline, and order follow-through.

This role is responsible for growing new and existing customer accounts, including house accounts, while also leading customer communication and customer service standards across the business. The position is both externally focused and internally accountable: building customer relationships in the field while ensuring quotes, orders, pricing, communication, and customer commitments are handled with discipline and accuracy.

The ideal candidate brings strong B2B sales and account management experience, preferably in manufacturing, machining, custom parts, or industrial products. This person must be comfortable owning customer communication, resolving issues, partnering closely with internal teams, and helping create a more disciplined and visible customer/account management process across DW Products.

This role is based in Cedar Rapids, Iowa, with expected travel of approximately 50% to support customer visits, account development, vendor relationships, and regional business growth.

Key Responsibilities

Grow both new and existing customer accounts, including house accounts.
Identify and pursue new customer opportunities aligned with DW Products’ machining capabilities.
Build trusted customer relationships through regular communication, proactive follow-up, and in-person visits.
Lead the customer service function for DW Products.
Own customer communication across new, existing, and house accounts.
Establish clear standards for response times, order acknowledgments, status updates, and follow-through.
Serve as the primary point of accountability for customer questions, order changes, commitments, and issue resolution.
Ensure customers receive timely and accurate communication on order status, schedule changes, risks, shipping updates, and other key commitments.
Support disciplined pricing review, repricing controls, and quote accuracy.
Help ensure pricing, customer requirements, and print revisions are reviewed before customer commitments are confirmed.
Maintain visibility into open orders, pricing status, customer commitments, and unresolved issues.
Work closely with Scheduling, Production, Engineering, Quality, and Shipping so customer updates reflect current business realities.

Qualifications

B2B sales, account management, or customer service leadership experience required.
Experience in manufacturing, machining, custom parts, or industrial products strongly preferred.
Experience managing both existing customer accounts and new business opportunities.
Strong understanding of quoting, pricing, customer requirements, and order follow-through.
Strong communication, organization, follow-through, and problem-solving skills.
Comfortable working closely with Scheduling, Production, Engineering, Quality, Shipping, and Leadership.
Able to manage competing priorities without losing track of customer commitments or internal details.
Willingness to travel approximately 50%.
Strong judgment, professionalism, and ownership mindset.

Location & Travel

The right candidate is not just a salesperson. This person is a customer-facing leader who understands that growth depends on trust, execution, pricing discipline, and communication.

They should be relationship-driven, detail-oriented, and comfortable building customer confidence while helping the business deliver on what was promised. This role is a strong fit for someone with manufacturing or industrial sales experience who can grow new business while protecting and expanding current accounts.

Compensation & Benefits

Competitive base salary plus performance-based incentive
Medical, dental, and vision insurance
401(k) and retirement options
Vacation, paid holidays, and personal days

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Relocation assistance
Retirement plan
Vision insurance

Application Question(s):

Do you have B2B sales, account management, or customer service leadership experience in manufacturing, machining, custom parts, industrial products, or a similar technical environment?
This role requires owning customer communication, order follow-up, issue resolution, and coordination with Scheduling, Production, Engineering, Quality, and Shipping. Briefly describe your experience managing customer commitments across internal teams.

Willingness to travel:

50% (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services associate jobs in iowa

Regional Sales & Customer Service Manager

Client Service Excellence Representative - RS

Client Service Excellence Representative (FINRA Licensed)

Strategic Client Manager

Client Resource Coordinator 2

Client Care Representative - HQ

Part-time Client Service Associate - NR

Client Relations Coordinator

Client Service Associate

Client Service Associate (On-site)

Client Care Representative - Brady ST

Client Specialist, Lindale Mall

Client Experience Specialist 2

Inside Sales / Customer Service

Client Service Representative (CSR)

Client Services Associate

Client Services Associate I

Service Experience Specialist (Client Line)

Sr Associate, Client Service Onboarding Manager

Client Success Associate

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