Top 168 It help desk Jobs in Iowa

IT Technician
Furniture Mart USA —Cedar Falls, IA
- $22 an hour
- Full-time
- System design
- Mid-level
- Trade school
Quick Apply
Technical Support Representative
CVS Health —Iowa
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
2d
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Iowa
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Support Associate
Unco DataSystems —Iowa
- $50,000 - $60,000 a year
- Full-time
- Remote
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Help Desk Specialist
Iowa Primary Care Association —Des Moines, IA
- $28 - $31 an hour
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
2d
Desktop Support Technician
Metasys Technologies Inc. —Urbandale, IA
- $28 - $32 an hour
- Contract
- Mid-level
- Travel
- In-person
Quick Apply
11d
HELPDESK SPECIALIST/DESKTOP ASSOCIATE
Linn County, IA —Linn County, IA
- $28.73 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid training
- Wellness program
7d
IT Help Desk Support Technician
3G Companies —Des Moines, IA
- Full-time
- Computer Science
- Construction site
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
IT Support Analyst
The University of Iowa —Iowa City, IA
- $20 - $24 an hour
- Temporary
- Windows
- Bachelor's degree
- Continuous improvement
10d
Help Desk Technician
Sterling Computers Corporation —Des Moines, IA
- Full-time
- Background check
- School experience
- Google Workspace
Quick Apply
IT Tech Support
Shenandoah Community School District —Shenandoah, IA
- Full-time
- Data entry
- Entry level
1d
Help Desk Support Services Specialist II
CPM Holdings, Inc. —Harlan, IA
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Communication skills
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Technology Analyst
Iowa Primary Care Association —Des Moines, IA
- $72,000 - $80,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
IT Technician
Hard Rock Hotel & Casino —Sioux City, IA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Quick Apply
4d
IT Support Analyst (Hybrid)
The University of Iowa —Iowa City, IA
- Full-time
- Customer service
- Mid-level
- University
- Paid holidays
- Disability insurance
4d
IT Support Specialist
S J Smith Company —Davenport, IA
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
IT Support Technician
St. Ambrose University —Cedar Rapids, IA
- Weekends as needed
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
9d

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IT Technician

Furniture Mart USA -
Cedar Falls, IA

Quick Apply

Job Details

Full-time
$22 an hour

Qualifications

Email customer support
Phone communication
Client interaction via phone calls

Full Job Description

Since 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too.

Join Furniture Mart USA and be part of a fast-paced, ever-evolving business. We value outgoing, ambitious individuals who want to make an impact and grow their careers. If you're looking to take your career to the next level, Furniture Mart USA is where your future begins.

Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team.

Starting Wage: $22/hour

Summary:

Grow with our team as an IT Technician at the Furniture Mart! This is an exciting opportunity for a self-motivated individual to start a career within IT. Make a difference by providing daily IT support to our internal users.

Full-Time: Monday-Friday 9AM - 6PM
Understanding and implementing designs from technical drawings.
Interacting with contractors and customers using verbal and written communication.
Creating technical reports for other IT staff, product documentation and other records.
Preparing cost estimates for management.
Inspecting electrical components during and after the product installation.
Testing electronics for problems and proposing solutions.
Creating accurate project specifications for IT systems.
Designing engineering experiments for IT systems.
Finishing projects on time and within budget for IT systems.
Communicating with clients and coworkers about analysis results.
Install application and operating system software on PC’s and servers.
Install and maintain both physical and virtual server environments consisting of Windows, Linux and AIX operating systems.
Maintain and upgrade telephone systems & software.
Administer email and anti-virus systems.
Monitor software licenses and procedures to ensure compliance.
Troubleshoot at the physical level of the network.
Coordinate and/or perform additions and changes to network hardware, such as routers, switches and wireless.

Requirements/Qualifications:

Problem-solving: This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee.
Patience: Often the clients don't understand what is happening with their system and may not describe it properly. Patience will benefit the IT Tech in understanding the problem and working toward a solution.
Communication: Communicating with clients, clearly stating the situation, following through with emails and phone calls and sharing resolutions will make the process flow smoothly.
Endurance: Because IT Technicians can work long hours with complicated projects, the ability to stay focused on the objective is key. IT Techs may also be involved in the relocation of servers, hardware and peripherals that are important to the operation of the business.
At least a one-year certification from college or technical school OR three to six months related experience and/or training; OR equivalent combination of education and experience

Furniture Mart USA is an Equal Opportunity Employer

Quick Apply

Refine Your Search

it help desk jobs in iowa

IT Technician

Technical Support Representative

Customer Service / Tech Support Rep – Financial (Remote)

Customer Support Associate

IT Support Technician - Level 1

Help Desk Specialist

Desktop Support Technician

HELPDESK SPECIALIST/DESKTOP ASSOCIATE

IT Help Desk Support Technician

IT Support Analyst

Help Desk Technician

IT Tech Support

Help Desk Support Services Specialist II

Service Desk Analyst

Digital Support Analyst

Technology Analyst

IT Technician

IT Support Analyst (Hybrid)

IT Support Specialist

IT Support Technician

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