Top 7 Desktop technician Jobs in Iowa City, Ia

IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Monday to Friday
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
14d
Microsoft Windows Field Deployment Technician
MKS2 Technologies —Iowa City, IA
- $45,000 - $48,000 a year
- Weekends as needed
- Windows
- High school diploma or GED
- Clinic
Quick Apply
A/V Technician
Great River Resort & Casino —Iowa City, IA
- $21.50 - $25.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid time off
Quick Apply
Lead Audio Visual Technician
HNI Corporation —Iowa City, IA
- Full-time
- 5 years
- System design
- Microsoft Office
9d
Senior Installation Field Engineer
MKS2 Technologies —Iowa City, IA
- $75,000 - $80,000 a year
- Computer science
- Computer Science
- Up to 50% travel
Quick Apply
Field Service Technician | Network Solutions
CBIZ —Cedar Rapids, IA
- On call
- Hybrid work
- Mid-level
- Office
- Residential

Discover related jobs

Based on your search for desktop technician jobs.

IT Support Desk Technician
The 20 —Cedar Rapids, IA
Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software,…
14d
Web Designer
College Raptor —Coralville, IA
As a Web Designer at College Raptor, you'll bring your excellent design abilities to a cross-functional team to design and help build both desktop and mobile…

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
5d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop technician in iowa city, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop technician jobs near iowa city, ia

IT Support Desk Technician

The 20
Cedar Rapids, IA

Apply Now

Job Details

14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Opportunities for advancement

Qualifications

Phone communication
Client interaction via phone calls

Full Job Description

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.

We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology.

This position is 100% onsite, in-office.

Available Shift: Mon - Fri, 8 AM - 5 PM

Responsibilities:

Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals
Manage ticket queue to ensure timely resolution
Provide customer support using remote connection software
Provide thorough documentation on each customer interaction
Prioritize ticketing system flow by following SOPs and KB articles for resolution
Meet or exceed KPI goals
Troubleshooting of the following, though not limited to:
- Advanced desktop issues
- VPN connectivity
- Entry-level server support
- Hardware issues
- Line of business support

Requirements:

IT Fundamentals and A+ certifications, or equivalent professional experience
1+ year of professional help desk experience
Strong customer service skills
High attention to detail
Ability to follow instructions and policies
Ability to adapt to changing and fast-moving environments
Strong phone skills

Benefits:

Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options
Competitive 401(k) participation with up to 4% contribution match
Certification reimbursement to support your continued development
Meaningful opportunities for advancement within a growing organization
A culture built on drive, accountability, collaboration, and excellence

Physical Requirements

This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to:

Sit or stand for extended periods
Use hands and fingers for typing and computer work

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

Apply Now

Refine Your Search

desktop technician jobs in iowa city, ia

IT Support Desk Technician

Microsoft Windows Field Deployment Technician

A/V Technician

Lead Audio Visual Technician

Senior Installation Field Engineer

Field Service Technician | Network Solutions

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for desktop technician in iowa city, ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected