Top 375 Customer relations representative Jobs in Irvine, Ca

Customer Service QA Lead
REVOLVE —Cerritos, CA
- $28 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
Telecom Enrollment Representative
Eclipse California —Westminster, CA
- $59,761 - $63,483 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
- 401(k)
- Opportunities for advancement
Quick Apply
12d
Sales Representative (Outbound) - Cerritos, CA
IPS Industries, Inc. —Cerritos, CA
- $25 - $45 an hour
- Full-time
- Background check
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
Quick Apply
Project Manager II
Corovan —Fullerton, CA
- $26.50 - $29.53 an hour
- Overtime
- Microsoft Excel
- Bachelor of Science
- English
Quick Apply
Customer Enrollment Representative
Confidencial —Anaheim, CA
- $3,950 - $4,800 a month
- Full-time
- Sales
- In-person
- Reliable transportation
Quick Apply
8d
Enrollment Representative
Champion Health Plan —Long Beach, CA
- From $23 an hour
- Overtime
- Background check
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
12d
Event Sales Representative
IX5 Management Firm —Anaheim, CA
- $52,146.18 - $62,799.70 a year
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
7d
Customer Relations Representative
Luxen & Co —Santa Ana, CA
- $950 - $1,450 a week
- Full-time
- Background check
- In-person
- Communication skills
- 401(k)
- Professional development assistance
Quick Apply
7d
Customer Service Associate
Oneiro Outreach —Santa Ana, CA
- $700 - $1,000 a week
- Full-time
- Sales
- No experience needed
- Office
- Paid training
- Professional development assistance
Quick Apply
Sales Representative
STRAUB DISTRIBUTING CO LTD —Anaheim, CA
- $52,680 - $84,000 a year
- Full-time
- Ability to walk for extended periods
- Merchandising
- Basic math
- Profit sharing
- Health savings account
Business Office Manager (BOM)
Confidential —Orange, CA
- $72,800 - $87,360 a year
- Mid-level
- Office
- Supervising experience
Quick Apply
Customer Service Representative (Sales)
Azara Branding —Long Beach, CA
- $4,192.50 - $4,837.50 a month
- Urgently hiring
- In-person
- Communication skills
- Entry level
Quick Apply
Installer II
Employers Leasing Company —Fullerton, CA
- $20.25 - $22.45 an hour
- Overtime
- Construction site
- English
- Mid-level
Quick Apply
Mover - Technician I
Employer's Leasing, a Corovan Corporation Affiliate —Fullerton, CA
- $21.95 an hour
- Overtime
- English
- Office
- Forklift
Quick Apply
Human Resources Technician II
Orange County Sanitation District —Fountain Valley, CA
- $48.96 - $59.48 an hour
- Online Application
- Pass drug screening
- Research
- Mid-level
- Paid holidays
- Disability insurance
13d
Customer Service Representative
LEACH INTERNATIONAL CORPORATION —Buena Park, CA
- $25 - $33 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
14d
HUMAN RESOURCES MANAGEMENT ASSISTANT (Part-Time)
City of Signal Hill, CA —Signal Hill, CA
- $36.10 - $46.08 an hour
- Part-time
- Clean driving record
- Pass drug screening
- English
- Paid holidays
- Disability insurance
13d
Customer Service Representative I
WESTERN GROWERS GROUP —Irvine, CA
- $35,288.32 - $49,874.31 a year
- Full-time
- Remote
- Spanish
- Writing skills
- Data analysis skills
Quick Apply
5d
Care Center Representative
Mechanics Bank —Irvine, CA
- $20.00 - $31.83 an hour
- Full-time
- Spanish
- Residential
- High school diploma or GED
- Free parking
- Commuter assistance
Customer Relations Representative - State Farm Agent Team Member
Afshin Kangarlou - State Farm Agent —Fullerton, CA
- $20 - $26 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Opportunities for advancement
Quick Apply

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Customer Service QA Lead

REVOLVE
Cerritos, CA

Quick Apply

Job Details

Full-time
$28 - $30 an hour

Qualifications

Microsoft Word
Microsoft Excel
Phone communication
High school diploma or GED
Typing

Full Job Description

Customer Service QA Lead

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment. In return, we promise to keep REVOLVE a company where inspired people will always thrive.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Customer Service QA Lead role:

This is a full time role for a candidate who is responsible for overseeing and enhancing agent interactions to improve the customer experience. The Quality Assurance Lead will identify areas of improvement in customer service representatives’ knowledge and accuracy to improve quality and first contact resolution.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Review email, chat, and phone call communications ensuring that service standard and company ideals are upheld.
Regularly provide feedback to call center agents on performance and quality
Provide team leaders and management with regular agent performance feedback
Follow-up on customer survey ratings with agents and provide coaching to improve the interaction
Identify areas for on-going training within the department
Keep pace with best practices in Customer Service and implement as necessary
Assist in creating training modules on effective communication
Participate in review and enhancement of onboarding training materials and session
Navigate proficiently through multiple systems in use in the department

Required Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Ability to work in a team environment and give honest and direct feedback
Ability to work in the intensity of a high volume inbound call center and capable of upholding the highest quality standards for individual output
Creative aptitude and vision to recognize and understand the needs of e-commerce customers
Excellent attention to detail
Possess strong written and verbal communication skills
Ability to communicate and tailor messages to different audiences

Minimum Qualifications:

High School Diploma
2+ years in customer service
Type 40+ words per minute
Experience with Microsoft Word and Excel

Preferred Qualifications:

Knowledge of REVOLVE’s policies and procedures in relation to the customer service department
4+ years in customer service, help desk or call center experience in a retail environment
Quality Assurance or training experience

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

ATTENTION:

After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.

Quick Apply

Refine Your Search

customer relations representative jobs in irvine, ca

Customer Service QA Lead

Telecom Enrollment Representative

Sales Representative (Outbound) - Cerritos, CA

Project Manager II

Customer Enrollment Representative

Enrollment Representative

Event Sales Representative

Customer Relations Representative

Customer Service Associate

Sales Representative

Business Office Manager (BOM)

Customer Service Representative (Sales)

Installer II

Mover - Technician I

Human Resources Technician II

Customer Service Representative

HUMAN RESOURCES MANAGEMENT ASSISTANT (Part-Time)

Customer Service Representative I

Care Center Representative

Customer Relations Representative - State Farm Agent Team Member

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