HUMAN RESOURCES STAFF ASSISTANT
DEADLINE TO APPLY:
Wednesday, July 29, 2026, at 11:59 PM (PST)
The Staff Assistant will be required to work at the OCERS Headquarters.
WHO WE ARE
Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 55,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $30 billion dollar fund. For more information about OCERS, please click
here.
Mission
OCERS' mission is to provide secure retirement and disability benefits with the highest standards of excellence.
Vision
OCERS' vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship.
Values-
Open and Transparent
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Commitment to Superior Service
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Engaged and Dedicated Workforce
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Reliable and Accurate
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Secure and Sustainable
THE OPPORTUNITY
The Orange County Employees Retirement System (OCERS) Human Resources Department is seeking individuals who are interested in pursuing a career in Human Resources to join our team. Those who possess exceptional customer service skills, the ability to interface with all levels of staff and are self-motivated and detailed oriented are encouraged to apply.
An OCERS HR Staff Assistant performs a variety of Human Resources functions with a high level of integrity and confidentiality. This position requires the skills and knowledge of current Human Resources practices with technical expertise relating to records management and employee tracking as it relates to all aspects of personnel actions. The selected incumbent will be responsible for
processing employee payroll, assisting with processing Family and Medical Leaves of Absence (FMLA) and Worker’s Comp claims and will also be assigned to special projects as needed.
MINIMUM QUALIFICATIONS
Experience/Education
Two years of experience, which would demonstrate the knowledge and abilities, defined below under core competencies. Successful completion of accredited college or university courses in a discipline used in government programs may be substituted for the experience requirement based on three-semester units or equivalent equaling three months of experience.
Please click here for details on this classification.
HIGHLY DESIRABLE-
Experience managing and processing payroll using an HRIS system
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Experience following Memorandums of Understanding (MOUs)
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Experience in Equal Employment Opportunity related to employment laws, recruitment and selection practices in a government agency or large organization
CORE COMPETENCIES
The successful candidates will demonstrate job knowledge and related experience in the following competencies:
Industry Knowledge-
Knowledge of Human Resources within a government agency
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Knowledge of general organization, purpose and functions of County government agencies/departments
Relationship Building-
Ability to establish and procure cooperative working relationships with peers, supervisors, managers, executives, senior executives, government officials, vendors and the public
Active Communication-
Effectively communicate orally and in written English
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Can assume a supportive role with all levels of staff
Writing Skills-
Articulates clearly when sharing ideas and responding to customers
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Ability to write full reports regarding approach, data gathering, analysis, problem identification, alternatives, and recommended solutions
Planning and Organization-
Ability to work independently
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Ability to gather and summarize data verbally or in writing
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Ability to identify specific issues/problems
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Highly organized and flexible to adapt to changing priorities
Results Orientation-
Thinks logically and organizes work priorities to meet deadlines
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Generates and exudes authentic care for others to support program objectives
THE IDEAL CANDIDATE WILL POSSESS
Knowledge of-
Memorandum of Understanding (MOU) language and other related material
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Government human resources policies, programs, procedures, and best practice
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HR database programs (CAPS+, PeopleSoft, Kronos or another HRIS system)
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All Microsoft Office Suite programs and the Internet
Ability to-
Maintain a high degree of confidentiality
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Maintain good attendance
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Develop, analyze and summarize complex information/reports both verbally and in writing from a variety of sources and provide recommendations
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Process and maintain all personnel records and personnel actions
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Work independently with minimal supervision
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Organize and multi-task varying responsibilities and deadlines with ability to adapt to frequently changing priorities
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Establish and maintain cooperative working relationships with all levels of staff
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Think logically and organize priorities to accomplish work efficiently
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Problem solve
PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS
Physical and Mental Requirements-
Ability to speak, hear, and communicate clearly and understandably in English in person, in front of a group, and over the telephone
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Manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a telephone, keyboard, to write, file, staple, and use a calculator
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Mental stamina to interact professionally with peers, members and Participating Employers
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Vision sufficient to read fine print and a computer monitor
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Independent body mobility, agility, and stamina to stand, walk, stoop, bend, twist and operate standard office environment
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Ability to sit for prolonged periods of time
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Body strength sufficient to lift up to 10 pounds and carry files
Environmental Conditions-
Ability to interact with a wide range of individuals including supervisors, managers and Participating Employers in a variety of situations
RECRUITMENT PROCEDURE
Application Screening | (Refer/Non-Refer)
OCERS' Human Resources Department will screen all application materials to identify qualified candidates. Applications submitted without a completed supplemental information form will be disqualified from further consideration. After screening, the more qualified candidates will be referred to the next step in the recruitment process and notified via e-mail of all further procedures applicable to their application status.
In-Person Examination (AAP) | (Refer/Non-Refer)
Applicants who meet the desired qualifications will be invited to participate in one or more job-related examinations. Applicants will be notified of their exam date. Only the most successful candidates will be referred to the next step in the process.
Qualifications Appraisal Panel | Oral Interview
Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job.
Based on OCERS' needs and the number of applications received, the selection procedures listed above may be modified, and all affected candidates will be notified.
HOW TO APPLY
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Only online applications with the completed supplemental questions will be accepted. Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above.
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It is recommended that you record or print your confirmation page, as this verifies receipt of your online application.
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You may apply online at the OCERS website: https://www.ocers.org/careers-ocers.
For specific information pertaining to this recruitment, please contact John Nguyen at (714) 569-4855 or email
[email protected].
Do not submit a resume to this email address as they will not be considered in lieu of the required application process.
EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.
NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocers.org." If your email address should change, please update your profile at www.governmentjobs.com.
FREQUENTLY ASKED QUESTIONS