Top 69 Service desk support Jobs in Irvine Ca

Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Desktop Support Technician – R&D Lab Environment
Buchanan Technologies —Lake Forest, CA
- $62,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
IT Support Technician
Masra Tech —Lake Forest, CA
- $23 - $27 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid time off
- Professional development assistance
Quick Apply
User Support Technician
Superior Court of Orange County —Orange County, CA
- $36.88 - $45.69 an hour
- Online Application
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
12d
Help Desk Coordinator
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
6d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $36.71 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
IT Help Desk
Capital, Acquisition, Deployment, and Investment Partners —Santa Ana, CA
- $25 - $33 an hour
- Full-time
- Software troubleshooting
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Information Technology Help Desk Technician
Orange County Fire Authority —Irvine, CA
- $63,333.92 - $85,363.20 a year
- Online Application
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
7d
Desktop Systems Analyst
Glidewell Dental —Irvine, CA
- $27.81 - $34.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Long Beach, CA
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
6d
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Help Desk Analyst I
Bal Seal Engineering —Lake Forest, CA
- $25 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
7d
Systems Support Specialist 1
Hirsch —Santa Ana, CA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Salesforce
- Windows
- Wellness program
- Health savings account
Quick Apply
IT Support
Boston Retail Solutions —Santa Ana, CA
- From $25 an hour
- Full-time
- Google Workspace
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
IT Support Specialist
Akri USA LLC —Cerritos, CA
- $70,000 - $75,000 a year
- Full-time
- English
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
7d
Help Desk Analyst
Jackson Lewis —Orange County, CA
- $26.70 - $33.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Field Support Technician - Remote
SWBC PEO —Brea, CA
- $25 - $35 an hour
- On call
- Mid-level
- Office
- In-person
Quick Apply
Onsite IT Support Technician
T2 Group —Costa Mesa, CA
- Full-time
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply

I want to receive the latest job alert for service desk support in irvine ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk support jobs near irvine ca

Help Desk Technician 1

MATT Construction -
Santa Fe Springs, CA

Quick Apply

Job Details

Full-time
$36 - $43 an hour
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance
Retirement plan

Qualifications

Computer operation
Network troubleshooting
Windows
Printer (troubleshooting support)
Microsoft Office
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Remote access software
Desktop applications
Mobile device management
Productivity software
Desktop administration
Peripheral hardware support

Full Job Description

NO AGENCIES

Description

MATT Construction, the General Contractor that built such iconic structures as The Broad Museum and Academy Museum of Motion Pictures, is seeking a Helpdesk Technician 1 to join our team.

About the Helpdesk Technician Role

The Helpdesk Technician 1 will provide first-level technical support to our employees, ensuring efficient operation and utilization of IT systems. This role involves troubleshooting hardware, software, and network issues, as well as assisting with IT asset management and user training. The ideal candidate will have a strong customer service orientation and an understanding of IT systems and networks.

This role is based in our Santa Fe Springs office Monday through Friday with visits to construction sites as needed.

Responsibilities:

IT Operations & Service Delivery - Ensures reliable, responsive IT support across office and jobsite environments, including field connectivity and mobility.

Provides timely, professional first-level IT support via phone, email, ticketing system, and in-person interactions
Troubleshoots hardware, software, printing, mobile device, and basic networking issues (TCP/IP, DNS, DHCP)
Escalates complex issues appropriately with clear documentation and context
Supports onboarding/offboarding including device setup, account provisioning, and access validation
Maintains excellent customer service, communication, and responsiveness in office and job-site environments in accordance to SLA's.
Supports field users and construction personnel with mobility and connectivity challenges (VPN, Wi-Fi, remote access)

Infrastructure & Systems - Designs and supports IT infrastructure and construction platforms (Procore, CMiC, Autodesk) critical to project execution.

Installs, configures, and maintains Windows PCs, mobile devices (iOS), printers, and peripherals
Supports Microsoft 365 applications, email, collaboration, and file access
Assists with software installation, updates, and version control
Provides basic support for construction platforms such as Procore and CMiC user access and troubleshooting

Cybersecurity - Protects systems and sites, networks, and company data through security controls and risk management.

Adheres to IT security policies including password management and secure access practices
Identifies and escalates suspicious activity, phishing attempts, or vulnerabilities
Assists with endpoint protection, updates, and basic security configurations
Educates users on cybersecurity best practices and safe behavior

Remediate any user account breaches immediately.

Business Alignment - Aligns IT strategy with construction and company objectives, driving innovation, efficiency, and organizational performance.

Communicates clearly with both technical and non-technical users
Assists in user training and onboarding for systems and applications
Collaborates effectively with IT team members and other departments
Demonstrates ownership, accountability, and reliability in completing tasks

Requirements:

· Bachelor's Degree preferred, but experience will be considered in lieu of education.

· 2 to 5 years of experience in a helpdesk or technical support role, preferably in the construction or a related industry.

· Knowledge of Windows operating systems, Microsoft Office Suite, and common business software applications.

· Knowledge of networking concepts (TCP/IP, DNS, DHCP) and basic troubleshooting techniques.

· Knowledge of computer hardware components and peripherals.

· Experience with helpdesk ticketing systems is a plus.

· CompTIA A+, ITIL Foundation, Microsoft, or other relevant certifications are a plus.

· Strong communication skills, both verbal and written.

· Excellent problem-solving and analytical abilities.

· Ability to work independently and as part of a team.

· Strong customer service orientation with a focus on user satisfaction.

· Experience with construction software such as Procore and CMiC a plus.

Physical Requirements:

· Ability to lift and carry up to 25 pounds.

· Ability to work in a construction environment, including occasional visits to job sites, which may involve exposure to dust, noise, and varying weather conditions.

MATT Benefits Include:

· Yearly Bonus/Deferred Compensation eligible

· Robust and affordable insurance plan options

· 401(k) with matching

· Employee Stock Ownership Plan (ESOP)

· Paid Time Off

· Education reimbursement

· Student Loan paydown plan

MATT Construction is an Equal Opportunity Employer. We demonstrate through our recruiting efforts and subcontractor selection that we are committed to hiring, supporting, and advancing people from diverse cultures and perspectives. MATT Construction actively partners with organizations that provide a network of candidates with skills and experiences that lend to creating a rich and diverse workplace.

Pursuant to the Los Angeles/San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pay: $36.00 - $43.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Willingness to travel:

25% (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in irvine ca

Help Desk Technician 1

Desktop Support Technician – R&D Lab Environment

IT Support Technician

User Support Technician

Help Desk Coordinator

Desktop Support Technician, Senior

Help Desk Support Representative

IT Help Desk

Information Technology Help Desk Technician

Desktop Systems Analyst

IT Support Technician

Service Desk Technician

INFORMATION SYSTEMS ASSISTANT

Help Desk Analyst I

Systems Support Specialist 1

IT Support

IT Support Specialist

Help Desk Analyst

Field Support Technician - Remote

Onsite IT Support Technician

I want to receive the latest job alert for service desk support in irvine ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected