Top 78 Application support manager Jobs in Irving, Tx

Customer Service Account Manager
McKesson —Irving, TX
- $75,600 - $126,000 a year
- Mid-level
- Office
- Continuous improvement
7d
Teamcenter Application Support Lead
Cognizant —Dallas, TX
- Full-time
- Continuous improvement
- Team management
- Senior level
Lead Application Support Engineer
CareGard Warranty Services, Inc. —Grapevine, TX
- Full-time
- Office
- SQL
- US work authorization
Quick Apply
RCM Application Management Support Team Lead
TridentCare —Carrollton, TX
- $72,100 a year
- Office
- SQL
- Analysis skills
Reporting Manager
Assurant —Lewisville, TX
- $74,600 - $124,700 a year
- Full-time
- Microsoft Access
- Computer Science
- Writing skills
9d
Assistant Property Manager - Commercial
SHOP Companies —Dallas, TX
- Online Application
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Project Manager – Asset Inventory
Apptricity Corporation —Irving, TX
- $115,000 - $130,000 a year
- Full-time
- Computer Science
- Inventory management
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Lead Salesforce Administrator
Yoh, A Day & Zimmermann Company —Irving, TX
- $105,000 - $150,000 a year
- Hybrid work
- Oracle
- 5 years
- Fair chance
- Health savings account
- Disability insurance
Quick Apply
3d
Manager Tax - Technology
REXEL —Dallas, TX
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
ATE Engineering Manager
recruitAbility —Richardson, TX
- $170,000 - $185,000 a year
- Full-time
- Master's degree
- Mentoring
- Senior level
Software Engineering Group Mgr. - Kubernetes CaaS Platform
PNC Financial Services Group —Farmers Branch, TX
- $100,000 - $211,600 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Wellness program
- Health savings account
Learning Experience Designer, Learning Excellence and Development (LEAD)
Amazon.com Services LLC —Dallas, TX
- $83,200 - $145,500 a year
- Full-time
- Up to 50% travel
- SQL
- Bachelor's degree
- AD&D insurance
- Health insurance
Manager, IT Applications - AP LIS Implementation & Support
Sonic Healthcare USA, Inc —Dallas, TX
- Full-time
- 6 years
- HIPAA
- Supervising experience
3d
Agent Platforms Manager
Crunchyroll, LLC —Dallas, TX
- Hybrid work
- Computer Science
- JavaScript
- Senior level
- Commuter assistance
- Health savings account
2d
Property & Casualty Insurance Claims Operations Consultant, Manager
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $99,000 - $232,000 a year
- Mid-level
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
ServiceNow Lead
Virtualware Innovations —Dallas, TX
- System design
- Mid-level
- JavaScript
Manager, IT Applications - CP LIS Implementation & Support
Sonic Healthcare USA, Inc —Dallas, TX
- Full-time
- 6 years
- HIPAA
- Supervising experience
3d
Business Intelligence (BI) Manager
Integer Holdings Corporation —Plano, TX
- Full-time
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Manager, MES Project Consulting
Infor —Dallas, TX
- Full-time
- Office
- Team management
- Travel
Software Engineering Manager - Retail
7-Eleven —Irving, TX
- Java
- Bachelor's degree
- Senior level
7d

I want to receive the latest job alert for application support manager in irving, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support manager jobs near irving, tx

Project Manager jobs in Irving, TX

Software Engineer jobs in Farmers Branch, TX

Salesforce Administrator jobs in Irving, TX

Software Engineering Manager jobs in Irving, TX

Information Technology Manager jobs in Dallas, TX

Business Intelligence Manager jobs in Plano, TX

Assistant Property Manager jobs in Dallas, TX

IT Support jobs in Dallas, TX

Customer Service Manager jobs in Irving, TX

Engineering Manager jobs in Richardson, TX

Platform Manager jobs in Dallas, TX

Application Support Specialist jobs in Dallas, TX

Learning Experience Designer jobs in Dallas, TX

Project Manager jobs in El Paso, TX

Nonprofit Manager jobs in Salt Lake City, UT

Project Coordinator jobs in Phoenix, AZ

Dietary Manager jobs in Sacramento, CA

Project Manager jobs in Concord, NC

Project Manager jobs in Fort Worth, TX

Project Manager jobs in Port Saint Lucie, FL

Customer Service Account Manager

McKesson -
Irving, TX

Apply Now

Job Details

$75,600 - $126,000 a year
7 days ago

Qualifications

Optimizing workflow processes
Managing customer accounts
Customer communication
Continuous improvement
Pharmaceutical company experience
Account management
Hospital experience

Full Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Customer Success Account Manager (Individual Contributor) works to build long-term relationships with a diverse group of Macro Helix’s customers. These clients hold a wide range of needs, from issue resolution that may be driving dissatisfaction to enhancing the compliance of their 340B program. The role will focus on more advanced, critical issues that directly affect revenue and coordinate with support agents on completion of standard requests. The overall goal is to ensure client retention and instill confidence in their 340B program. Tasks may involve project management, strategic planning, and product support.

Key Responsibilities

Act as customers’ primary point of contact on all needs related to the Macro Helix product portfolio, with a focus on the customer experience.
Create long-term, strategic customer relationships with Assigned Accounts focusing on proactive, value creation.
Respond promptly and accurately to incoming customer inquiries, escalating if needed to the appropriate resource(s).
Fully understand and assess client reported issues to determine prioritization and work required to provide a solution.
Understand drivers of success, constraints, & pain points that customers face with their 340B Program and articulate them to leadership to drive improvements in products and services.
superior product knowledge in answering questions on functionality and best practices
Handle advanced/critical/sensitive issues that could result in a loss of revenue.
Special projects – involves reaching out to customers to gain buy-in on suggested changes or recommendations, explain next steps and impact on system issues
Translate conceptual ideas and complex client feedback into coherent and actionable requests
Help expand the Customer Success team’s capabilities through process improvement and tools automation
Serve as the voice of the customer in internal discussions to relay feedback on our products and services to our teams.

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Critical Skills

4+ years of experience in a customer service role/account management.
In-depth knowledge of 340B program.
Experience in the Hospital or Pharmaceutical Industry.
Process improvement experience.
Strong Customer Service mindset.

Additional Knowledge & Skills

Critical thinker, generally curious, problem solver .
Passionate about guiding and instilling knowledge in others.
Highly organized and able to effectively handle multiple tasks, details and demands simultaneously.
Excellent interpersonal skills including active listening and customer advocacy.
Able to manage time and workload independently without direct supervision.
Working knowledge of tangential systems that work alongside Macro Helix software (e.g., pharmacy software, wholesaler ordering systems, switch, etc.)

This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model. If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,

Our Base Pay Range for this position

$75,600 - $126,000

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply Now

Refine Your Search

application support manager jobs in irving, tx

Customer Service Account Manager

Teamcenter Application Support Lead

Lead Application Support Engineer

RCM Application Management Support Team Lead

Reporting Manager

Assistant Property Manager - Commercial

Project Manager – Asset Inventory

Lead Salesforce Administrator

Manager Tax - Technology

ATE Engineering Manager

Software Engineering Group Mgr. - Kubernetes CaaS Platform

Learning Experience Designer, Learning Excellence and Development (LEAD)

Manager, IT Applications - AP LIS Implementation & Support

Agent Platforms Manager

Property & Casualty Insurance Claims Operations Consultant, Manager

ServiceNow Lead

Manager, IT Applications - CP LIS Implementation & Support

Business Intelligence (BI) Manager

Manager, MES Project Consulting

Software Engineering Manager - Retail

I want to receive the latest job alert for application support manager in irving, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected