Top 6074 Service delivery manager Jobs in Irving Tx

Catering Service Manager
The Bowden Events & Weddings —Keller, TX
- $55,000 - $65,000 a year
- 8 hour shift
- Microsoft PowerPoint
- Microsoft Word
- Hospitality
- Paid training
- Health insurance
Quick Apply
10d
Hotel Assistant General Manager
Chase Hospitality LLC —Arlington, TX
- From $42,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Project Manager – Asset Inventory
Apptricity Corporation —Irving, TX
- $115,000 - $130,000 a year
- Full-time
- Computer Science
- Inventory management
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Assistant General Manager
Aba —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Senior Service Delivery Manager
Fujitsu —Richardson, TX
- $136,920 - $176,040 a year
- Azure
- Computer Science
- 11+ years
- 401(k)
11d
MANAGER FIELD TRAINING
Sally Beauty Holdings —Plano, TX
- $100,000 a year
- Hybrid work
- 5 years
- Mid-level
- Office
Airport Service Operations Manager- DFW Airport
Bradford Airport Logistics —Dallas, TX
- $80,000 - $85,000 a year
- Overnight shift
- Microsoft Word
- Background check
- Clean driving record
- Paid holidays
- Health insurance
Manager, Delivery Support Services
Peraton —Arlington, TX
- $112,000 - $179,000 a year
- Remote
- Supervising experience
- Bachelor's degree
- Mentoring
- Health savings account
- Paid holidays
7d
Talent Development Program Manager
Southwest Airlines —Dallas, TX
- $98,650 - $109,600 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Customer service
- Health insurance
- 401(k) matching
6d
Assistant Property Manager
City of Irving Texas —Irving, TX
- $50,436 - $71,112 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
1d
IT Service Delivery & End User Operations Manager
Scottish Rite for Children —Dallas, TX
- Weekends as needed
- Hospital
- 5 years
- Analysis skills
Service Delivery Project Manager (Remote)
DataBank —Dallas, TX
- Full-time
- Remote
- Mid-level
- Communication skills
- Time management
- Paid holidays
- Disability insurance
Quick Apply
Service Delivery Manager
Darshana Industries Pvt. Ltd —Carrollton, TX
- $35 - $40 an hour
- Contract
- Hybrid work
- Microsoft Excel
- Azure
- AWS
Quick Apply
2d
In-Store People and Culture Business Partner
Primark —Grapevine, TX
- $86,000 - $120,000 a year
- Online Application
- Writing skills
- English
- Organizational skills
0000000922.PROGRAM MANAGER IV.PERSONNEL/CIVIL SERVICE DEPARTMENT
Dallas County —Dallas, TX
- Full-time
- Clean driving record
- Writing skills
- Office
Front Office Supervisor
Embassy Suites DFW —Irving, TX
- $19 - $22 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
Quick Apply
Senior Manager, Service Desk (Hybrid - Dallas, Texas Area)
CVS Health —Farmers Branch, TX
- $75,400 - $165,954 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- Office
- Health insurance
- Dental insurance
5d
Transportation Manager
PB Presort Services LLC —Grand Prairie, TX
- $86,000 - $91,000 a year
- Online Application
- Microsoft Excel
- English
- Mid-level
- Flexible schedule
Quick Apply
7d
Service Delivery Analyst
Broadridge —Coppell, TX
- $100,000 - $130,000 a year
- Email
- Mid-level
- 3 years
- Budgeting
9d

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service delivery manager jobs near irving tx

Catering Service Manager

The Bowden Events & Weddings
Keller, TX

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
10 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Microsoft PowerPoint
Microsoft Word
Hospitality
Microsoft Excel
Sales
Customer service
Hotel event planning
English
Hospitality industry experience
Events management
Event customer service

Full Job Description

Summary: Uses discretion and independent judgement to manage the detailed process of bringing events to a successful conclusion, meeting or exceeding client needs and expectations and fulfilling the terms of each contract. Manage communication between the sales team and the operations staff to ensure that food, beverage, and event revenues are optimized, and details are clearly communicated and properly entered into the event management software program. Upsell the Bowden Events and Weddings food, beverage, event amenities, and services to prospective and assigned clients. Work with Director of Sales and Marketing to promote The Bowden Events and Weddings at in-house events.

Job Functions:

· Obtain and establish details of all customer and event records to include customer contact detail, food, beverage, event details, applicable documents, vendor notes, client concessions, special requests, floorplans, client correspondence and meetings, and all pertinent details into event management software program (EMS) to ensure client needs are met and communicated, and expectations are exceeded.

· Optimize revenue and enhance guest experience through the selling of additional amenities, menu items and services.

· Conduct pre-conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated in a timely manner.

· Ensure financial contractual terms, rental and catering minimums are met. Process and post payments according to the schedule, assures final guest count is posted and communicated, and proper reconciliation of monies are collected, recorded, and communicated.

· Prepare and distribute weekly Banquet Event Orders (BEOs) according to standard operating procedures (SOP), actively participate in BEO meetings to accurately communicate food, beverage, event timeline, logistics, amenities, special requests, vendors, VIPs, and greater context details for each assigned event.

· Develop and manage strong customer, vendor, community, and team member relationships through appropriate and effective communication and the use of professional, courteous, and ethical interpersonal interaction.

· Manage and set daily work schedule and set client meetings according to business needs.

· Approve and manage client needs or changes as they relate to menu, event times, set-up, equipment rental, event hours, and customer expectations within reasonable accommodation.

· Establish and maintain rapport with potential and existing clients prior to, during and post event, encouraging repeat business. Timely phone and email correspondence. Ensure all necessary information is obtained with accuracy and clear communication.

· Drive function space optimization/maximization to ensure best utilization of space for guest experience and financial performance of department.

· Arrange for and conduct site visits, walk-throughs, tastings, and meetings according to the customer’s needs; capture and record all client need details.

· Manage event coordinator’s functions, duties, and schedule according to the needs of the department.

· Plan, attend, and setup promotional events on property, such as tastings, bridal shows, luncheons, foundation events , etc. to gain market awareness and develop relations.

· Provide feedback through the proper communication means to the Director of Sales, Banquet Manager, culinary and operations team regarding any client feedback, concerns, comments, and opinions in a timely, respectful manner.

· Work in conjunction with the Sales Director on staying abreast with menu ideas, developing menu and amenity selections & establishing competitive pricing while ensuring costing meets the proper ratios.

· Actively conduct market research and analysis on trending menus, new and improved amenities, competition strengths and weaknesses, and vendor relations to keep The Bowden positioned as a leader in the industry.

· Ensure the proper menu, amenity and costing is built properly into EMS database.

· Work with sales team to capture incoming phone leads

· Strategize with Director of Sales and sales team in achieving sales targets as required.

· Work with vendors to secure rentals needed and communicate event deliveries such as floral, entertainment, etc. and act as main event contact with outside vendors and customers prior to turn-over to Operations.

· Ensure all required certificates and vendor agreements are completed, returned & filed according to the contractual terms outlined in the event contracts.

· Update department calendar to reflect appointments and events.

· Participate in inter-departmental meetings and events.

· Welcome and acknowledge all guests, including those with disabilities, according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.

· Prepare and review written documents accurately and completely and engage in professional and appropriate telephone and in-person etiquette.

· Develop and maintain positive working relationships and support team to reach common goals and listen and respond appropriately to guest concerns.

· Follow all company policies and procedures, maintain confidentiality of proprietary information, and protect company assets.

· Additional responsibilities as assigned/required.

Education: Some college

Experience:

· 3 years of experience managing events in a hotel or venue

· 5 years customer service experience

Knowledge, Skills, and Abilities:

· Thorough knowledge of Bowden’s services and menu options, and ability to present these options to potential clients to help generate and close sales.

· Communicate clearly and professionally, both verbally and in writing.

· Multi-task, prioritize activities, and meet deadlines.

· Proficiency with Microsoft Word, Excel, Canva, Google Docs

· Knowledge of Event Management Software and floor planning software preferred.

· Scheduling flexibility to participate in appointments and events in the evening and/or on weekends, as needed.

· Maintain clean and professional personal appearance to present a positive image to clients and prospective clients.

· Collaborate, work as a team, and contribute to a positive work environment.

· Being able to hold to contractual terms and while being empathetic and flexible to anticipated clients’ needs.

Physical Requirements: Ability to taste, smell, speak, hear, walk, see, and distinguish colors. Ability to operate a computer and other general office equipment. Ability to sit for long periods of time.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Shift:

8 hour shift
Day shift

Experience:

Event planning in the hospitality industry: 3 years (Required)

Language:

English (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

Keller, TX 76248 (Required)

Ability to Relocate:

Keller, TX 76248: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

service delivery manager jobs in irving tx

Catering Service Manager

Hotel Assistant General Manager

Project Manager – Asset Inventory

Pharmacy Support Account Manager

Assistant General Manager

Senior Service Delivery Manager

MANAGER FIELD TRAINING

Airport Service Operations Manager- DFW Airport

Manager, Delivery Support Services

Talent Development Program Manager

Assistant Property Manager

IT Service Delivery & End User Operations Manager

Service Delivery Project Manager (Remote)

Service Delivery Manager

In-Store People and Culture Business Partner

0000000922.PROGRAM MANAGER IV.PERSONNEL/CIVIL SERVICE DEPARTMENT

Front Office Supervisor

Senior Manager, Service Desk (Hybrid - Dallas, Texas Area)

Transportation Manager

Service Delivery Analyst

I want to receive the latest job alert for service delivery manager in irving tx

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