Top 441 Reimbursement manager Jobs in Jackson Ms

Contact Center Manager - Onsite - Ridgeland, MS
ModivCare Solutions, LLC —Ridgeland, MS
- $60,800 - $75,000 a year
- Full-time
- 6 years
- Microsoft Outlook
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Quick Apply
14d
Area Sales Manager
Global Lending Services —Jackson, MS
- Extended hours
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Disability insurance
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12d
Sales Management and/or Sales Manager
New York Life —Ridgeland, MS
- $110,000 - $180,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Business development
- Paid training
- Health savings account
Quick Apply
Project Manager
HHG Interiors —Ridgeland, MS
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Dietitian - Jackson/Central Mississippi
The NS Group —Jackson, MS
- $30 - $42 an hour
- Part-time
- Background check
- Clean driving record
- Mid-level
- Travel reimbursement
- Paid training
Quick Apply
Medicare Sales Field Agent - Jackson, MS
Humana —Jackson, MS
- $80,000 - $125,000 a year
- Weekends as needed
- Microsoft Excel
- Local
- Public speaking
- Paid holidays
- Health insurance
Personal Training Manager
Club4Fitness —Ridgeland, MS
- $50,000 - $70,000 a year
- Part-time
- CPR Certification
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply
Account Executive - Hospice Sales
Agape Care Group —Flowood, MS
- Full-time
- Mid-level
- Reliable transportation
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
7d
Mobile Auto Technician
Elitek Vehicle Services —Jackson, MS
- $30 - $35 an hour
- Full-time
- Clean driving record
- Microsoft Outlook
- Customer service
- Paid parental leave
- Paid holidays
Senior Engineering Team Lead
Thermo Systems LLC —Mississippi
- $140,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Field Service Engineer - Jackson, MS
Sterling Engineering, Inc. —Jackson, MS
- $35 - $45 an hour
- 5 years
- Military
- Mid-level
- Mileage reimbursement
- 401(k)
Quick Apply
Mobile Diesel Mechanic II
Cox Fleet —Jackson, MS
- Background check
- DOT physical examination
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Field Sales Professional
Cleft of the Rock, Inc. —Jackson, MS
- $75,000 - $95,000 a year
- Weekends as needed
- Mid-level
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Permit Supervisor (Drafting)-Telecommunications
CCI Systems, Inc. —Jackson, MS
- Full-time
- 6 years
- Mid-level
- Supervising experience
- Paid training
- AD&D insurance
Quick Apply
Community Manager
Westminster Management —Ridgeland, MS
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Tuition reimbursement
Quick Apply
7d
Community Manager
Kushner Companies —Ridgeland, MS
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Tuition reimbursement
Quick Apply
7d
Assistant Manager - Floating/Multi-Site
Beztak —Jackson, MS
- $20 - $22 an hour
- Mid-level
- Office
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
5d
Health Plan Provider Contracts Manager (Contract Experience Required)
Molina Healthcare —Ridgeland, MS
- $65,792 - $142,548 a year
- Full-time
- 3 years
- Analysis skills
- Mentoring
- Health insurance
Account Manager, Commercial
W.W. Grainger —Jackson, MS
- $57,300 - $95,600 a year
- Hybrid work
- Inventory management
- Mid-level
- 3 years
- Paid parental leave
- Dental insurance
14d
Patient Registration Specialist
Option Care Enterprises, Inc. —Pearl, MS
- $16.50 - $25.53 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
19h

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reimbursement manager jobs near jackson ms

Contact Center Manager - Onsite - Ridgeland, MS

ModivCare Solutions, LLC -
Ridgeland, MS

Quick Apply

Job Details

Full-time
$60,800 - $75,000 a year
14 days ago

Benefits

Paid parental leave
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Phone communication
Performance Reporting
Call center management

Full Job Description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Contact Center Manager to join our team. This position is responsible for overseeing day-to-day operations, leading, and guiding a team of representatives to ensure service level and contract goals are met, and driving continuous improvement to enhance the customer experience and satisfaction.

This role...

Monitors contact center performance, operating efficiencies, and staff development.
Implements call center process and policy improvements.
Identifies and resolves customer issues, including participating in routine communications with clients to ensure complete customer satisfaction.
May personally respond to complicated inquiries or challenging customers when more in-depth and knowledgeable assistance is needed.
Administers call center policies governing scheduling, call handling, and customer service.
Delivers daily, weekly, and monthly reports to be used by management and clients.
Ensures training needs and proper contact center education occurs.
Provides escalated support and guidance on the Medicaid policy manual and relevant transportation needs.
Maintains working knowledge of proprietary software.
May lead projects and perform other duties as assigned.
Occasional business travel may be required.
Determines appropriate resourcing of staff in order to achieve goals and objectives.
Manages and mentors employees on performance gaps, career development opportunities, and strategies.
Manages and mentors employees on performance gaps, career development opportunities, and strategies.
Manages and coaches employees on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation and rewards.
Recognizes others’ contributions and share credit for success.
Owns attainment of high employee satisfaction and retention; lead development of program and initiatives within group to attain high employee satisfaction.
Prepares and manages budget as assigned; analyzes variances and initiates corrective actions to maximize operational performance.

We are interested in speaking to people with the following...

Bachelor's Degree required.
Six (6) plus years experience in a heavy phone volume contact center.
Two (2) plus years leadership responsibility.
Or equivalent combination of education and/or experience.
Strong ability to use thinking and reasoning to solve a problem.
Excellent verbal and written communication skills; ability to communicate effectively, clearly, and concisely.
Excellent ability to take care of the customers’ needs while following company procedures.
Ability to make critical decisions while following company procedures.
Ability to get along well with a variety of personalities and individuals.
Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Intermediate proficiency in the use of Word, Excel, Outlook, and PowerPoint.
Ability to organize and direct oneself and effectively supervise others.
Ability to find a solution for or to deal proactively with work-related problems.
Ability to effectively build relationships with customers and co-workers.
Driven ability to complete assigned tasks under stressful situations.
Knowledge and proficiency of call/contact center management tools and principles.
Knowledge and proficiency in quality improvement tools and processes.
Must be able to work independently and as a member of a team.
Must possess ability to analyze data and report on center performance.

Salary Range: $ 60,800.00 - $75,000.00 Annual

This role is bonus eligible based on individual and company performance.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
-Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

Quick Apply

Refine Your Search

reimbursement manager jobs in jackson ms

Contact Center Manager - Onsite - Ridgeland, MS

Area Sales Manager

Sales Management and/or Sales Manager

Project Manager

Dietitian - Jackson/Central Mississippi

Medicare Sales Field Agent - Jackson, MS

Personal Training Manager

Account Executive - Hospice Sales

Mobile Auto Technician

Senior Engineering Team Lead

Field Service Engineer - Jackson, MS

Mobile Diesel Mechanic II

Field Sales Professional

Permit Supervisor (Drafting)-Telecommunications

Community Manager

Community Manager

Assistant Manager - Floating/Multi-Site

Health Plan Provider Contracts Manager (Contract Experience Required)

Account Manager, Commercial

Patient Registration Specialist

I want to receive the latest job alert for reimbursement manager in jackson ms

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