Top 5753 Care associate Jobs in Jamaica Plain Ma

Quality Assurance Associate - Day & Employment
Charles River Center —Needham, MA
- $31.25 an hour
- Full-time
- English
- Mid-level
- 3 years
Quality Assurance Associate - Residential
Charles River Center —Needham, MA
- $31.25 an hour
- Full-time
- English
- Mid-level
- Residential
Retail Store Associate - Part Time
Ocean State Job Lot —Waltham, MA
- $15.00 - $15.75 an hour
- Part-time
- Merchandising
- Basic math
- Sanitation
- Profit sharing
- Paid holidays
2d
Customer Service Representative
E-ZPass MA/TransCore —Natick, MA
- $18 an hour
- Temporary
- Background check
- Customer service
- Pass drug screening
Quick Apply
9d
Server The Residence at Boylston Place
LCB Senior Living, LLC —Chestnut Hill, MA
- $17 - $19 an hour
- Part-time
- Customer service
- Residential
- In-person
- Paid holidays
- Health insurance
Quick Apply
8d
Concierge Associate
DeVane & Associates Hospitality Group —Boston, MA
- $25 - $30 an hour
- Full-time
- Customer service
- High school diploma or GED
- US work authorization
- Commuter assistance
- Health insurance
Quick Apply
Store Associate
CVS Health —Boston, MA
- $15 - $22 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
Patient Care Associate
Spaulding Nursing and Therapy Center Brighton, Inc. —Boston, MA
- $21.98 - $26.58 an hour
- Part-time
- Hospital
- High school diploma or GED
- Rehabilitation center
- Tuition reimbursement
- Opportunities for advancement
Quick Apply
Administrative Assistant (Hospital)
Atlantic Group —Boston, MA
- $22 - $25 an hour
- Full-time
- Bilingual
- Hospital
- Customer service
Quick Apply
8d
Customer Experience Associate
Gelato by Patrizia Pasqualetti —Boston, MA
- From $15 an hour
- Weekends as needed
- Serving
- In-person
- Communication skills
Quick Apply
Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Merchandise Associate
Marshalls —Medfield, MA
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
merch associate
HomeGoods —Westwood, MA
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Customer Service Associate
Walgreens —Dorchester, MA
- $16 - $18 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Retail Backroom Associate
TJ Maxx —Quincy, MA
- $16.25 - $16.75 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Hospitality Associate
Block by Block —Boston, MA
- $23.75 - $24.50 an hour
- 8 hour shift
- 18 years or older
- English
- High school diploma or GED
- Paid jury duty
- Health savings account
Quick Apply
Mental Health Associate
Boston Medical Center —Brighton, MA
- $18.42 - $27.37 an hour
- Part-time
- Psychiatry
- BLS Certification
- Sanitation
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —Brookline, MA
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate - Temporary
Walgreens —West Roxbury, MA
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
PT Clerk - Front End - 0075
Stop & Shop —Jamaica Plain, MA
- $15 an hour
- Full-time
- POS
- Entry level

I want to receive the latest job alert for care associate in jamaica plain ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

care associate jobs near jamaica plain ma

Administrative Assistant jobs in Boston, MA

Customer Service Representative jobs in Natick, MA

Retail Sales Associate jobs in Boston, MA

Customer Experience Associate jobs in Boston, MA

Backroom Associate jobs in Quincy, MA

Concierge jobs in Boston, MA

Customer Service Representative jobs in Brookline, MA

Server jobs in Chestnut Hill, MA

Mental Health Technician jobs in Brighton, MA

Retail Sales Associate jobs in Waltham, MA

Care Associate jobs in Boston, MA

Administrative Assistant jobs in Milwaukee, WI

Administrative Assistant jobs in Pleasanton, CA

Administrative Assistant jobs in Lakeland, FL

Administrative Assistant jobs in Valparaiso, IN

Medical Assistant jobs in Chula Vista, CA

Executive Assistant jobs in Frisco, TX

Administrative Assistant jobs in Sterling Heights, MI

Customer Service Representative jobs in Everett, WA

Medical Sales Representative jobs in Tucson, AZ

Quality Assurance Associate - Day & Employment

Charles River Center -
Needham, MA

Apply Now

Job Details

Full-time
$31.25 an hour

Qualifications

Data collection

Full Job Description

Classification: Full-Time/Non-Exempt

Department: Administration

Reports to: Director of Quality Assurance

Position Summary

The Quality Assurance Associate – CBDS & Employment Services supports the Director of Quality Assurance in ensuring compliance, quality, and continuous improvement across Community-Based Day Supports (CBDS), Supported Employment, and other day and employment services.

This position focuses on certification readiness, person-centered service delivery, and compliance with Department of Developmental Services (DDS) regulations while partnering with program leadership to improve quality outcomes.

Essential Responsibilities

1. Compliance & Certification Auditing

Conduct routine audits of CBDS and employment programs to assess compliance with:
- DDS certification standards and indicators
- Service documentation requirements, including:
  - ISP implementation
  - Data collection
  - Attendance records
  - Billing alignment
- Agency policies and procedures
Review documentation for accuracy, completeness, and consistency.
Identify compliance deficiencies and support the development of corrective action plans.
Track corrective actions and verify completion.

2. Quality Improvement & Outcomes Monitoring

Analyze audit findings, program performance, and individual outcomes, including:
- Community participation
- Employment goals
- Skill development
Identify trends and opportunities for improvement.
Support the development and implementation of quality improvement initiatives.
Monitor progress toward key performance indicators (KPIs) and certification standards.

3. Service Delivery & Person-Centered Review

Review services to ensure alignment with:

Individual Support Plans (ISPs)
Person-centered goals and outcomes
Meaningful day and employment expectations

Additional responsibilities include:

Evaluating documentation of progress toward goals.
Reviewing evidence of community integration.
Identifying gaps between planned services and actual service delivery.

4. Incident Review & Risk Monitoring

Review incident reports related to Day and Employment Services.
Ensure incidents are:
- Documented accurately
- Addressed promptly
- Compliant with DDS requirements
Identify trends involving:
- Attendance concerns
- Safety issues
- Community-based risks
Support follow-up activities and risk mitigation efforts.

5. Certification & Survey Readiness

Prepare programs for DDS certification reviews.
Conduct mock certification audits and readiness assessments.
Provide guidance regarding:
- Documentation expectations
- Certification indicators
Assist with gathering documentation and responding to survey findings.

6. Training & Technical Assistance

Provide training and coaching to CBDS and employment staff on:

Documentation requirements
Data collection standards
Person-centered service delivery
DDS certification requirements

Additional responsibilities include:

Identifying training needs in collaboration with Quality Assurance leadership and operations.
Supporting continuous staff development.

7. Collaboration & Communication

Partner with Program Directors, Assistant Directors, and employment staff to resolve compliance concerns.
Participate in:
- Program meetings
- Quality Assurance reviews
- Interdisciplinary team meetings, as needed
Communicate audit findings, trends, and recommendations clearly to leadership.

Preferred Education

Bachelor's degree in Human Services or a related field.

Experience

3-5 years of experience in CBDS, day habilitation, or employment services within DDS-funded programs.

Knowledge

DDS certification standards for CBDS and Employment Services
Individual Support Plan (ISP) development and implementation
Data collection and outcome measurement

Skills

Strong analytical and problem-solving abilities
Excellent organizational skills
Effective written and verbal communication

Core Competencies

Attention to detail and audit accuracy
Data analysis and trend identification
Knowledge of person-centered and outcome-based services
Ability to manage multiple priorities and audits simultaneously
Strong collaboration and relationship-building skills
Professional communication and presentation skills

Performance Expectations

Success in this role is demonstrated by:

Timely completion of audits and certification readiness activities
Measurable improvements in compliance and service quality
Effective collaboration with program leadership
Ongoing certification readiness across all CBDS and employment programs
Meaningful contributions to continuous quality improvement initiatives

Language & Communication Skills

Fluent in English, with the ability to read, analyze, and interpret reports, clinical data, policies, and other professional documentation.
Strong ability to write professional reports, progress notes, correspondence, and other clinical documentation.
Capacity to effectively communicate with individuals using various communication methods.

Physical Demands

Ability to stand, walk, sit, stoop, kneel, crouch, and crawl as required.
Frequent lifting of up to 25 pounds and occasional lifting of up to 100 pounds to assist with personal care activities and crisis interventions.
Adequate vision, including close, distance, and peripheral vision, necessary for monitoring, observation, and maintaining safety.
Ability to travel between program locations and participate in on-site meetings, trainings, and emergency response activities as needed.

Reasoning Ability

Ability to follow detailed written and oral instructions.
Ability to exercise sound clinical judgment in complex situations.
Ability to analyze information, identify solutions, and implement appropriate interventions while maintaining compliance with regulatory and organizational standards.
Ability to balance multiple priorities and make timely decisions in a fast-paced environment.

Apply Now

Refine Your Search

care associate jobs in jamaica plain ma

Quality Assurance Associate - Day & Employment

Quality Assurance Associate - Residential

Retail Store Associate - Part Time

Customer Service Representative

Server The Residence at Boylston Place

Concierge Associate

Store Associate

Patient Care Associate

Administrative Assistant (Hospital)

Customer Experience Associate

Patient Services Representative – Pediatric Primary Care

Merchandise Associate

merch associate

Customer Service Associate

Retail Backroom Associate

Hospitality Associate

Mental Health Associate

Pharmacy Customer Service Associate

Customer Service Associate - Temporary

PT Clerk - Front End - 0075

I want to receive the latest job alert for care associate in jamaica plain ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected