Top 125 Customer service representative Jobs in Janesville, Wi

Customer Service Representative - Janesville, WI
Grainger —Janesville, WI
- From $18.25 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
10d
Customer Service Clerk
R+L Carriers —Janesville, WI
- From $18.76 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
CSR - Full Time - Beloit (Inman)
BANK FIRST —Beloit, WI
- Full-time
- Microsoft Excel
- Research
- Office
- Opportunities for advancement
Quick Apply
8d
Call Center Representative - Telecom
SSM Health —Janesville, WI
- Part-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
2d
Member Service Representative, MercyCare
Mercy Health System Corporation —Janesville, WI
- $18.65 - $29.84 an hour
- Full-time
- Research
- High school diploma or GED
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
2d
PFS Customer Service Rep 1
Mercy Health System Corporation —Janesville, WI
- $18.65 - $27.97 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
3d
Customer Service Representative
Addie Water Systems —Janesville, WI
- $15 - $25 an hour
- Overtime
- Background check
- Computer literacy
- Office
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Drop Dead Pest Solutions —Evansville, WI
- $18 - $23 an hour
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
- Paid training
- Flexible schedule
Quick Apply
13d
Distribution Customer Service Representative
NFI Industries —Janesville, WI
- $19 an hour
- Extended hours
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
3d
Client Support Representative - Full Time
Experity, Inc —Machesney Park, IL
- $17.50 - $19.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Client Service Associate
Wealth Enhancement Group —Clinton, WI
- $20 - $25 an hour
- Full-time
- Research
- Office
- Administrative experience
- Profit sharing
- Paid parental leave
8d
Customer Service Representative
IMI plc —Machesney Park, IL
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Customer Service Representative
IMI Plc - Legacy Precision —Machesney Park, IL
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Customer Service Representative
All World Machinery Supply Inc —Roscoe, IL
- $20 - $22 an hour
- Full-time
- Office
- Associate's degree
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Customer Service Associate
Walgreens —Janesville, WI
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
13d
Customer Service Administrator
Seneca Foods —Janesville, WI
- Microsoft Excel
- Microsoft Outlook
- Office
Customer Service Representative
CFS —Elkhorn, WI
- $20 - $24 an hour
- Monday to Friday
- ERP systems
- Mid-level
- Office
- Health insurance
- Paid time off
2d
Auto Service Customer Service BDC Advisor Janesville Nissan
Home Run Auto Group —Janesville, WI
- Bilingual
- Dealership
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
Customer Service Representative
Palmer Hamilton LLC —Elkhorn, WI
- Microsoft Outlook
- High school diploma or GED
- Communication skills
Quick Apply
8d
Customer Service Rep
Pentair Flow Technologies, LLC —Delavan, WI
- $21 an hour
- Full-time
- Residential
- 1 year
- Associate's degree
- Health savings account
- Paid holidays
Quick Apply

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Customer Service Representative - Janesville, WI

Grainger -
Janesville, WI

Apply Now

Job Details

Full-time
From $18.25 an hour
10 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Work from home
Parental leave
Vision insurance
Employee discount
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams
Technical Proficiency

Full Job Description

Work Location Type:Hybrid

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation:

This position is hourly starting at $18.25/hour.

Rewards and Benefits:

Medical, dental, vision, and life insurance coverage starts on day one of employment.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, parental leave, and other benefits.
Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Join us for our upcoming in-person hiring event on July 29th! Speak with a recruiter to reserve an interview time - space is limited!

Customer Service Representative – Janesville, WI

We’re hiring full-time, inbound Customer Service Representatives! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting August 17, 2026. Work location for this position is 401 S. Wright Road, Janesville, WI 53546.

Schedule, Training & Work Environment:

Enjoy your weekends off!
We’re currently hiring for the 8:30 a.m. – 5:00 p.m. shift, Monday through Friday.

Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm at 401 S. Wright Road, Janesville, WI 53546. During training, you will:

Learn to navigate our systems, software programs, and internal processes
Build the core service skills you need, including:
- Critical thinking
- Effective communication
- Confident decision-making
- Technical agility

After the successful completion of training, eligible team members can transition to a flexible hybrid work model:

✔ 3 days onsite / 2 days remote
✔ Earn in opportunity to become voluntarily remote based on performance after 6 months
✔ Eligible to bid for alternate shifts after 6 months

✔ You also have the option of working in the office up to 5 days a week.

Grainger will provide all equipment needed to work from home.

Grow with Grainger:

Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

Our Culture:

We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

You Will:

Handle a high volume of inbound calls—delivering quality customer service with professionalism, empathy, and efficiency
Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
Maintain attention to detail while managing complex or time-sensitive customer issues
Communicate clearly via phone and written messages

You Have:

High School diploma or equivalent
Minimum 1 year of customer service experience. High-volume inbound call center experience preferred but not required
A passion for delivering exceptional customer service and creating a positive experience for every customer
Ability to thrive in a fast-paced, dynamic environment
Ability to problem solve and make decisions with attention to detail
A continuous improvement mindset, open to coaching and receiving feedback
Proven ability to learn new technology and software quickly
Comfortable navigating multiple programs and screens simultaneously
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience with Customer Relationship Management (CRM) systems and SAP a plus
For hybrid/remote work:
- A secure, quiet workspace
- High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Apply Now

Refine Your Search

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