Top 2403 Client services Jobs in Jenks, Ok

IT Support Technician
Velocigo Inc —Tulsa, OK
- $15 - $30 an hour
- Full-time
- Azure
- Microsoft Office
- Mentoring
- Health savings account
- Health insurance
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Retirement Planning Specialist
Strong Family Financial, LLC —Jenks, OK
- $50,000 - $75,000 a year
- Full-time
- Customer service
- Public speaking
- In-person
- Paid training
- Tuition reimbursement
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Financial Advisor - Training Provided
Northwestern Mutual —Tulsa, OK
- $75,000 - $180,000 a year
- Full-time
- Business development
- Bachelor's degree
- US work authorization
- Disability insurance
- Health insurance
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Medicaid Specialist
Oklahoma Skilled Nursing Group —Sapulpa, OK
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Bilingual
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
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1d
Financial Advisor
Edward Jones —Tulsa, OK
- $45,000 - $100,000 a year
- Full-time
- 5 years
- Military
- Mid-level
- Profit sharing
- Paid training
5d
Business Development Executive
Cardwell Beach —Tulsa, OK
- $25 - $45 an hour
- Part-time
- Remote
- Research
- Mid-level
- Business development
- Flexible schedule
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Client Onboarding Project Manager
Gallagher —Tulsa, OK
- $59,500 - $116,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- 3 years
- Paid parental leave
- Health savings account
Customer Support Representative
Five Star Call Centers —Tulsa, OK
- $14 an hour
- Full-time
- Remote
- Organizational skills
- Computer skills
- 1 year
- Paid training
2d
Front Office Scheduler
918 Dentist —Glenpool, OK
- Dental office
- HIPAA
- Mid-level
Receptionist/Greeter
City of Glenpool, OK —Glenpool, OK
- $15.00 - $21.12 an hour
- Full-time
- CPR Certification
- Inventory management
- Writing skills
1d
Customer Service Representative
NOV Inc. —Tulsa, OK
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Paid holidays
Client Care Specialist
Aussie Real Estate Team —Tulsa, OK
- From $22 an hour
- Part-time
- Hybrid work
- Google Workspace
- Sales
- Customer service
- Paid training
- Work from home
Quick Apply
5d
Office Manger
Phōs —Tulsa, OK
- $52,000 - $62,400 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative
Envision Radiology —Tulsa, OK
- $17 - $21 an hour
- Full-time
- High school
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
1d
Patient Account Representative - Medical Coll
FMS Inc. —Tulsa, OK
- $17 an hour
- Full-time
- Remote
- Customer service
- HIPAA
- High school diploma or GED
Quick Apply
Client Service Associate
BOK Financial —Tulsa, OK
- Research
- Mid-level
- Office
Part Time (20 Hours) Associate Banker, W 71st St and S Elwood Ave Branch, Tulsa, OK
JPMorganChase —Tulsa, OK
- Part-time
- Office
- High school diploma or GED
- Leadership
- Health insurance
- Tuition reimbursement
9d
Customer Relations Liaison
Apria Healthcare LLC —Tulsa, OK
- $20 - $26 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
Wealth Management Client Associate
Bank of America —Tulsa, OK
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Intake Scheduler
Family & Childrens Services, Inc. —Tulsa, OK
- Microsoft Excel
- Medical office experience
- Mid-level
- Paid time off
Quick Apply
11d

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client services jobs near jenks, ok

IT Support Technician

Velocigo Inc
Tulsa, OK

Quick Apply

Job Details

Permanent | Full-time
$15 - $30 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Opportunities for advancement

Qualifications

Azure
Computer hardware
Escalation handling
Active Directory
CompTIA A+
Mobile devices

Full Job Description

Job Description

1. Position Purpose

The Support Technician provides first and second-line IT support services to clients within a Managed Service Provider (MSP) environment. This role ensures timely resolution of technical issues, maintains client satisfaction, and contributes to operational excellence through accurate documentation, proactive problem-solving, and adherence to service standards.

2. Essential Duties and Responsibilities

Act as the first point of contact for client technical issues via phone, email, or ticketing system.
Diagnose and resolve issues related to desktops, laptops, mobile devices, printers, and peripherals.
Support Microsoft 365 administration, email systems, and other line-of-business applications.
Perform remote troubleshooting, escalating complex issues to higher-level support as needed.
Install, configure, and maintain software and hardware according to company standards.
Document all service requests, troubleshooting steps, and resolutions accurately in the PSA/ticketing system.
Assist with user onboarding, account setup, and system maintenance tasks.
Provide excellent customer service while maintaining professionalism under pressure.
Identify recurring issues and contribute to continuous process improvement initiatives.

3. Key Performance Indicators (KPIs)

Customer satisfaction scores and positive client feedback.
Ticket response and resolution times meeting established SLAs.
Accuracy of documentation and adherence to internal processes.
Effective prioritization and workload management.
Contributions to team success, knowledge sharing, and process enhancement.

4. Education and Experience Requirements

Level 1: 0–2 years of IT support experience (MSP experience preferred).
Level 2: 2–4 years of IT support experience with proven ability to handle escalated issues.
Technical degree or equivalent hands-on experience preferred.
Track record of delivering exceptional customer service.

5. Certifications (Preferred)

CompTIA A+, Network+, or equivalent.
Microsoft 365 Fundamentals or similar certifications.
Additional relevant certifications (Azure, Security+, etc.) are a plus.

6. Competency Matrix

Level 1

Technical Knowledge: Basic troubleshooting skills across hardware/software issues.

Customer Service: Clear, friendly, and professional communication.

Problem Solving: Follows documented procedures and guidance.

Time Management: Manages assigned tickets with supervision.

Documentation: Accurate recording of steps and resolutions.

Team Contribution: Works collaboratively; seeks guidance when needed.

Level 2

Technical Knowledge: Advanced troubleshooting; capable of resolving escalations.

Customer Service: Strong client relationship management and issue ownership.

Problem Solving: Independently identifies root causes and proposes long-term solutions.

Time Management: Prioritizes workload and meets SLAs with minimal oversight.

Documentation: Produces clear, detailed documentation and knowledge base articles.

Team Contribution: Mentors Level 1 technicians and contributes to team improvements.

7. Working Conditions and Physical Requirements

Primarily office-based or remote environment; occasional client site visits may be required.
Ability to lift and move computer equipment (up to 40 lbs).
Must be able to sit for extended periods and use a computer and phone effectively.

8. Career Path

Opportunities for advancement to Level 2-3 Technician, Systems Engineer, or Project Implementation roles, with support for professional certifications and ongoing training.

Job Types: Full-time, Permanent

Pay: $15.00 - $30.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Professional development assistance

Experience:

IT Support: 2 years (Required)

License/Certification:

A valid IT Specialist certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in jenks, ok

IT Support Technician

Retirement Planning Specialist

Financial Advisor - Training Provided

Medicaid Specialist

Financial Advisor

Business Development Executive

Client Onboarding Project Manager

Customer Support Representative

Front Office Scheduler

Receptionist/Greeter

Customer Service Representative

Client Care Specialist

Office Manger

Patient Service Representative

Patient Account Representative - Medical Coll

Client Service Associate

Part Time (20 Hours) Associate Banker, W 71st St and S Elwood Ave Branch, Tulsa, OK

Customer Relations Liaison

Wealth Management Client Associate

Intake Scheduler

I want to receive the latest job alert for client services in jenks, ok

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