Top 17 Desktop support technician Jobs in Joliet, Il

IT and AV Technician (Dispatch/on need basis)
Sky Systems Inc —Downers Grove, IL
- $30 - $35 an hour
- Contract
- Mid-level
- Office
- In-person
Quick Apply
13d
IT Support
REQ SOLUTIONS PRIVATE LIMITED —Plainfield, IL
- $25 - $29 an hour
- Contract
- Mid-level
- Office
- Microsoft Office
Quick Apply
2d
Onsite End-User Support and Backup Technician - Lisle, IL
NTT Ltd —Lisle, IL
- $27 - $34 an hour
- Mid-level
- Office
- Windows
- Travel reimbursement
- Health savings account
Senior IT Service Desk Technician
Argonne National Laboratory —Lemont, IL
- $39.78 - $62.06 an hour
- Full-time
- Background check
- High school
- Analysis skills
6d
IT Support Specialist I (Harrah's Joliet)
Caesars Entertainment —Joliet, IL
- $45,000 - $50,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Disability insurance
- Health insurance
3d
SERVICE DESK TECHNICIAN
Morris Hospital —Morris, IL
- $19.92 - $29.88 an hour
- Full-time
- Computer Science
- Hospital
- Mid-level
- Wellness program
- Disability insurance
Remote Service & Support Technician
Nephrology Associates of Northern Illinois and Indiana —Oak Brook, IL
- $48,000 - $55,000 a year
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
10d
Deskside Tech - Local End User Support
NPO USA —Burr Ridge, IL
- Full-time
- Mid-level
- Ability to lift 50 pounds
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Network Technician I
EMCO Technologies —Channahon, IL
- Full-time
- Background check
- Laboratory experience
- Mid-level
Quick Apply
Field Support Technician (L2) - Tinley Park, IL
Quadratic IT, LLC —Tinley Park, IL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Support Technician
Advanced Intelligence Engineering LLC —Wheaton, IL
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Health insurance
- Paid time off
Quick Apply
10d
Deskside Tech
NPO USA —Oak Brook, IL
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Hardware Computer Repair Technician
Virtucom Inc —Naperville, IL
- $16.00 - $19.23 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Tier II Field Engineer
Proven Business Systems LLC —Tinley Park, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- AD&D insurance

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desktop support technician jobs near joliet, il

IT and AV Technician (Dispatch/on need basis)

Sky Systems Inc
Downers Grove, IL

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Job Details

Contract
$30 - $35 an hour
13 days ago

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Incident Escalation
Network infrastructure
Network cabling
Video conferencing software
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Collaborative technology platforms
Desktop administration
Hardware diagnostics
Escalation handling
Standard operating procedures (SOPs)
CompTIA A+
Video conferencing systems operation

Full Job Description

Job Title: Dispatch AV/IT Technician

Job Type: Dispatch/ on need basis

Location: DOWNERS GROVE/United state

Role Overview

The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes dispatch support depending on location needs.

Responsibilities

Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.

Manage and track loaner/spare devices using customer-provided systems.

Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.

Manage conference room accounts (add/remove users, password resets, ownership updates).

Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).

Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).

Coordinate with third-party vendors and procurement teams when required.

Support equipment replacement or reset during failures under guidance from central IT.

Ability to work at height when required (ladder/lift).

Maintain communication with onsite/offsite teams to report changes, issues, or updates.

Ensure proper coverage during leaves and follow site operational processes/SOPs.

Must-Haves

2–4 years of experience in IT and AV support.

Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.

Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).

Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).

Ability to perform physical tasks, including lifting equipment and working at height.

Strong communication, customer service, and documentation skills.

Ability to follow SOPs, ticketing processes, and escalation guidelines.

Good-to-Haves

Experience using ITSM tools (ServiceNow, Jira).

Exposure to AV control systems or room management systems.

Basic understanding of AV-over-IP or networked AV environments.

Experience working in enterprise or fast-paced onsite environments.

Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).

Audio Visual Support

Basic understanding of networking and TCPIP

Basic understanding of fiber, copper, network infrastructure

Crestron Fusion

Hardware support

Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices

Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp)

Ability to explain work with and differentiate between different connection types & troubleshoot connectivity

Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.

Experience working in an enterprise environment with Crestron/Fusion at the server and application layer

Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified

CompTI certA A+

OEM Certifications

Job Type: Contract

#SKYSYS123

Job Type: Contract

Pay: $30.00 - $35.00 per hour

Application Question(s):

Which AV systems and room technologies have you supported (Crestron, Extron, Microsoft Teams Rooms, Zoom Rooms, MTR devices), and what common issues have you resolved?
This is a dispatch support / on-need basis position based in DOWNERS GROVE/United state and you will be sent to client sites whenever there is a ticket or support requirement. We will inform you at least 24 hours prior for the next on-site visit. Are you comfortable with this requirement ?
What is your comfort level with desktop and laptop break-fix? Do you have experience coordinating with OEMs (like Dell, HP, or Apple) for warranty repairs

Experience:

Dispatch AV/IT Technician: 3 years (Required)

Work Location: In person

Quick Apply

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desktop support technician jobs in joliet, il

IT and AV Technician (Dispatch/on need basis)

IT Support

Onsite End-User Support and Backup Technician - Lisle, IL

Senior IT Service Desk Technician

IT Support Specialist I (Harrah's Joliet)

SERVICE DESK TECHNICIAN

Remote Service & Support Technician

Deskside Tech - Local End User Support

Network Technician I

Field Support Technician (L2) - Tinley Park, IL

Support Technician

Deskside Tech

Hardware Computer Repair Technician

Tier II Field Engineer

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