Top 58 Guest service agent Jobs in Joliet, Il

Front Desk Agent
TownePlace Suites by Marriott Romeovillle —Romeoville, IL
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
10h
Front Desk Agent
Holiday Inn Express and Suites —Mokena, IL
- $14 - $15 an hour
- Part-time
- No education required
- Computer literacy
- Hotel
Quick Apply
9d
Night Guest Service Agent
DoubleTree by Hilton Chicago-Alsip —Alsip, IL
- $17.50 - $18.00 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Free parking
- Health insurance
Quick Apply
Hotel Guest Service Rep
Hampton Inn & Suites —Minooka, IL
- $15.75 - $18.75 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Front Desk Agent at Hilton Brand Hotel
MATT 3 LLC —Matteson, IL
- $15 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Burr Ridge, IL
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
7d
Front Desk Agent - Guest Representative
SD Hospitality LLC —Tinley Park, IL
- $15 - $17 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Paid time off
Quick Apply
12d
Guest Service Representative / Front Desk
Hilton Hampton Inn / Homewood Suites —Downers Grove, IL
- $18 - $19 an hour
- Part-time
- Background check
- Writing skills
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale —Burr Ridge, IL
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
7d
Front Desk Team Members
Doubletree by Hilton Lisle/Naperville —Lisle, IL
- Weekends as needed
- Hotel
- Cleaning
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Naperville Chicago. 1820 Abriter Ct, Naperville, IL 60563. —Naperville, IL
- $17 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Guest Service Agent / Night Auditor
Best Western Downers Grove —Downers Grove, IL
- $17 - $18 an hour
- Weekends as needed
- Word processing
- Computer literacy
- Basic math
- Commuter assistance
- Paid holidays
Quick Apply
Night Auditor
Holiday Inn Express & Suites Lockport-Janko Hospitality —Lockport, IL
- $15 - $17 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
Hotel Front Desk Agent
Hyatt House and Place Warrenville —Warrenville, IL
- From $16 an hour
- Part-time
- Hotel
- In-person
- Phone etiquette
- Free parking
- Paid time off
Quick Apply
21h
Budtender
Ivy Hall —Montgomery, IL
- $18 - $19 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Front Desk Agent
Best Western Inn & Suites Midway Airport —Burbank, IL
- $15.00 - $15.25 an hour
- Part-time
- Bilingual
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
Sheraton Lisle Naperville Hotel —Lisle, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Part Time Front Desk Agent
IPD Hospitality —Aurora, IL
- From $16 an hour
- Part-time
- Research
- Hotel
- Front desk
- Free parking
- Health insurance
Quick Apply
3d
Night Auditor
Holiday Inn Express & Suites Morris —Morris, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Supervisor
Hyatt Regency Lisle near Naperville —Lisle, IL
- $21 an hour
- Full-time
- Mid-level
- Hotel
- Ability to stand for extended periods
- Free parking
- Paid holidays
Quick Apply

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guest service agent jobs near joliet, il

Front Desk Agent

TownePlace Suites by Marriott Romeovillle
Romeoville, IL

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Job Details

Part-time | Full-time
10 hours ago

Benefits

401(k)
Paid time off
Employee discount

Qualifications

Computer operation
Customer communication
Basic math
High school diploma or GED
Property management systems (PMS)
Computer skills

Full Job Description

The newly opened TownePlace Suites by Marriott in Romeoville is currently seeking friendly, service-oriented, and highly motivated Front Desk Agents to join our opening team. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. The successful candidates must have outstanding customer service skills, excellent communication skills, and be a team player. They must have a strong “people person” attitude, problem-solving skills, and must be able to maintain a professional demeanor when under pressure. Your enthusiasm and professionalism will set the tone for an unforgettable stay, fostering guest satisfaction and loyalty. If you thrive in a fast-paced environment and have a passion for hospitality, this is your opportunity to shine! We have immediate openings available to join our team. Previous front desk or customer service experience is preferred.

Responsibilities include but are not limited to:

Provide the highest quality of service to every guest and exceeds guest expectations.
Greet guests and assist them with their stay.
Handle guest check-ins/check-outs in accordance with hotel policies/standards in an efficient and friendly manner.
Answering telephone switchboard in a professional manner.
Respond promptly to guests’ concerns, questions, and requests.
Make and modify guest reservations as well as be familiar with all rates, packages, and special promotions.
Provide information on hotel amenities, surrounding attractions, restaurants, and transportation.
Interact with hotel team in a professional manner, assisting other departments with necessary information.
Fully understand and operate front desk computer system.
Post guest charges, collect payments, and follow all cash handling procedures as per company standards.
Prepare and print proper reports for shift.
Ensure logging/delivery of packages, mail and messages as needed to guests.
Have thorough knowledge of company’s emergency, safety, and security procedures.
Be knowledgeable of the hotel brand and various programs.
Maintain confidentiality of proprietary information.
Maintain high standards of personal appearance.
Perform other reasonable job duties as requested by supervisors.

Qualifications and requirements

High School diploma or equivalent
One year front desk or customer service experience strongly preferred
Fosse or Marriott experience is a plus.
Must speak fluent local language.
Additional language skills a plus but not required.

This job requires ability to perform the following:

Frequent standing, particularly for sustained periods of time at the front desk
Must be able to bend, squat, stand, sit and occasionally lift 20-25 pounds.
Handling objects, products, guest luggage and computer equipment
Basic computer skills to operate various property management systems.
Basic math skills are used frequently when handling cash or credit.
Must have the ability to work a flexible schedule including nights, weekends, and holidays.

The statements in this employment ad are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the position.

Benefits:

401(k)
Employee discount
Paid time off

Work Location: In person

Quick Apply

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