Top 16 Desktop support technician Jobs in Joliet Il

IT Support
REQ SOLUTIONS PRIVATE LIMITED —Plainfield, IL
- $25 - $29 an hour
- Contract
- Mid-level
- Office
- Microsoft Office
Quick Apply
9h
IT Support Specialist I (Harrah's Joliet)
Caesars Entertainment —Joliet, IL
- $45,000 - $50,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Disability insurance
- Health insurance
1d
Senior IT Service Desk Technician
Argonne National Laboratory —Lemont, IL
- $39.78 - $62.06 an hour
- Full-time
- Background check
- High school
- Analysis skills
4d
SERVICE DESK TECHNICIAN
Morris Hospital —Morris, IL
- $19.92 - $29.88 an hour
- Full-time
- Computer Science
- Hospital
- Mid-level
- Wellness program
- Disability insurance
Deskside Tech - Local End User Support
NPO USA —Burr Ridge, IL
- Full-time
- Mid-level
- Ability to lift 50 pounds
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Remote Service & Support Technician
Nephrology Associates of Northern Illinois and Indiana —Oak Brook, IL
- $48,000 - $55,000 a year
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
8d
Deskside Tech
NPO USA —Oak Brook, IL
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Hardware Computer Repair Technician
Virtucom Inc —Naperville, IL
- $16.00 - $19.23 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Network Technician I
EMCO Technologies —Channahon, IL
- Full-time
- Background check
- Laboratory experience
- Mid-level
Quick Apply
14d
Onsite End-User Support and Backup Technician - Lisle, IL
NTT Ltd —Lisle, IL
- $27 - $34 an hour
- Mid-level
- Office
- Windows
- Travel reimbursement
- Health savings account
14d
Support Technician
Advanced Intelligence Engineering LLC —Wheaton, IL
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Health insurance
- Paid time off
Quick Apply
8d
Field Support Technician (L2) - Tinley Park, IL
Quadratic IT, LLC —Tinley Park, IL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Tier II Field Engineer
Proven Business Systems LLC —Tinley Park, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- AD&D insurance

Related jobs to explore

Based on your search for desktop support technician

Quality Technician
Chicago Tube And Iron Company —Romeoville, IL
Associate’s degree in manufacturing engineering or related field and over 2 years of related experience. Perform inspection using portable CMM (at times may…
$64,000 - $66,000 a year
Quick Apply
Support Technician I (5:00 AM- 5:00 PM)
Remprex, LLC —Lisle, IL
2+ years of experience in a help desk environment or current (CompTIA) A+ and Net+ certification. Research truck processing for clients as well as manage…
$45,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
2d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician in joliet il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician jobs near joliet il

IT Support

REQ SOLUTIONS PRIVATE LIMITED
Plainfield, IL

Quick Apply

Job Details

Contract
$25 - $29 an hour
9 hours ago

Qualifications

Desktop computer repair
Network troubleshooting
Phone communication
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Microsoft Office
Network infrastructure
User training (technical support)
Assembly
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Desktop administration
Peripheral hardware support
Client interaction via phone calls

Full Job Description

Job Title: IT Support

Location: Plainfield, IL

Duration: 3 Months Contract

Shift: 3 days /week 8:00 AM - 4:30 PM; 2 days/week 10:30 AM - 7:00 PM; some Sat and Sun hours

Job Description:

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.

Role and Responsibilities:

As the primary point of contact for IT at this location, the contractor must be approachable and customer-focused, acting as the face of the IT department.
Key responsibilities include issuing laptops, replacing hardware, and performing software updates.
Support is provided through an internal ticketing system, where ticket volumes can range from 10 to over 60 per day.
The contractor will manage tickets and cases via chat, rather than through a call center environment, though in-person assistance is also required, as this is an onsite role in a full office environment.
Support is provided to company internal employees both on-site and remotely, with remote assistance handled via chat.
While ticket volumes can be as high as 80 interactions on particularly busy days, there are also quieter days with as few as 10.
Provide basic technical support to Clients.
Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
Basic troubleshooting experience with printers is also necessary.
Responsible for managing the technical support needs of the site.
This includes overseeing new hire onboarding, maintaining onsite printers, and addressing all technical issues on the premises.

Requirements:

2+ Years of IT Experience: Proficiency with hardware management, including building systems, providing training, and assembling laptops.
2+ Years of Customer Service Experience: Strong customer service skills, including professional phone etiquette and the ability to interact effectively with internal staff.
Networking Experience: Understanding of network infrastructure, with the ability to troubleshoot network-related issues and a solid grasp of networking concepts.
Windows Experience: A strong working knowledge of Windows operating systems is required.
Experience Flexibility: While candidates should have at least 2 years of relevant experience in total, a diverse background in IT and customer service is acceptable.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MSOffice.
Relevant certifications are a plus.
Familiarity with networking concepts is also required.
While a degree is not mandatory, it is considered an advantage.

(Technical, Support, Client, Desktop, Hardware, Software, Windows, Laptops, Workstation, Printers, Installation, Configuration, Troubleshooting, Networking, Active, Directory, Ticketing, ITSM, Microsoft, Office, IOS, Android, VPN, VDI, DHCP, DNS, TCPIP, VLAN, Routing, LAN, WLAN, Servers, Assets, Inventory, Documentation, Onboarding, Offboarding, Conferencing, Audio, Video, Repairs, Deployment, Security, Customer, Communication, SLA, Escalation, Maintenance, Operations, Infrastructure, Peripherals, Technician)

#REQNon-IT

Pay: $25.00 - $29.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in joliet il

IT Support

IT Support Specialist I (Harrah's Joliet)

Senior IT Service Desk Technician

SERVICE DESK TECHNICIAN

Deskside Tech - Local End User Support

Remote Service & Support Technician

Deskside Tech

Hardware Computer Repair Technician

Network Technician I

Onsite End-User Support and Backup Technician - Lisle, IL

Support Technician

Field Support Technician (L2) - Tinley Park, IL

Tier II Field Engineer

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician in joliet il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected