Top 18 Desktop support technician Jobs in Juno Beach, Fl

IT Support Technician
MHD Communications —West Palm Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
Quick Apply
12d
Help Desk Technician - IT Service Center
Clerk of the Circuit Court & Comptroller, Palm Beach County —West Palm Beach, FL
- $21.61 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
3d
IT Support Technician II - Palm Beach Gardens, FL
Dedicated IT —Palm Beach Gardens, FL
- $55,000 - $65,000 a year
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician - Fort Pierce
Goodwill Industries Manasota Inc —Lake Worth, FL
- $22 an hour
- Weekends as needed
- Mid-level
- Office
- Ability to sit for extended periods
- Store discount
- Wellness program
Quick Apply
Desktop Support Team Lead
Ascension Federal Services Inc. —Palm Beach, FL
- 5 years
- Windows
- Microsoft Office
Quick Apply
IT Field Technician / Remote MSP Technician
Geeks Uneek Inc —West Palm Beach, FL
- Full-time
- 5 years
- Driver's License
- Reliable transportation
Quick Apply
Hardware Computer Repair Technician
Virtucom Inc —West Palm Beach, FL
- $15 - $18 an hour
- Full-time
- Background check
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Hardware Technician – Mobile & Computer Repair | West Palm Beach, FL | $20.00/hr
Excess IT Hardware —West Palm Beach, FL
- From $20 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
5d
Field Support Technician
Akumin —West Palm Beach, FL
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Fleet Technician 3 (Entry Level)
PepsiCo Beverages North America —Riviera Beach, FL
- $29.50 an hour
- Day shift
- 18 years or older
- Ability to lift 50 pounds
- Fair chance
- Health insurance
- Dental insurance
10d
Audio Visual Technician
Christ Fellowship —Palm Beach Gardens, FL
- Weekends as needed
- Classroom
- Office
- High school diploma or GED
Unified Communication Engineer - Hybrid
Jupiter Medical Center —Jupiter, FL
- Full-time
- Computer science
- Computer Science
- Hospital

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Help Desk Technician - IT Service Center
Clerk of the Circuit Court & Comptroller, Palm Beach County —West Palm Beach, FL
Associates degree in Information Technology or related field and three (3) years of recent and relevant experience required; additional experience is accepted…
$21.61 an hour
3d
IT Support Technician
MHD Communications —West Palm Beach, FL
Printers, and general understanding of VOIP telephone systems. Experience with scripting and automation tools. Perform onsite work as scheduled/assigned.
$55,000 - $65,000 a year
Quick Apply
12d

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IT Support Technician
Brooksource —Etna, OH
Evaluate documents, prioritize, and resolve support calls. Resolve first level service calls in a timely, accurate, and professional manner.
$23 - $25 an hour
Quick Apply
5d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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desktop support technician jobs near juno beach, fl

IT Support Technician

MHD Communications -
West Palm Beach, FL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
12 days ago

Qualifications

Driver's License
Productivity software support
Desktop (troubleshooting support)

Full Job Description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.

Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.

Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.

Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.

Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.

Offered compensation: $55,000/yr - $65,000/yr

Experience and License Requirements

Drivers License

Quick Apply

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desktop support technician jobs in juno beach, fl

IT Support Technician

Help Desk Technician - IT Service Center

IT Support Technician II - Palm Beach Gardens, FL

Desktop Support Technician - Fort Pierce

Desktop Support Team Lead

IT Field Technician / Remote MSP Technician

Hardware Computer Repair Technician

Hardware Technician – Mobile & Computer Repair | West Palm Beach, FL | $20.00/hr

Field Support Technician

Fleet Technician 3 (Entry Level)

Audio Visual Technician

Unified Communication Engineer - Hybrid

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