Top 169 Customer relations representative Jobs in Kansas City, Mo

Leasing Manager | MAA Denton Pointe
MAA —Kansas City, MO
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Management
Quick Apply
5d
Community Outreach Representative
Zion Edge Inc. —Overland Park, KS
- $46,000 - $50,000 a year
- Weekends as needed
- Bilingual
- Background check
- Public speaking
- Paid training
- Health insurance
Quick Apply
Call Center Customer Service Representative
Qureos Inc —Kansas City, MO
- $30 - $40 an hour
- Full-time
- Communication skills
- Entry level
5d
Customer Relations Representative - State Farm Agent Team Member
Michael Oehrke - State Farm Agent —Lee's Summit, MO
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
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Customer Relations Representative/Box Office (Part Time)
Kansas City Symphony —Kansas City, MO
- Part-time
- Microsoft Excel
- Writing skills
- Basic math
Customer Relations Associate
Bass Pro Shops —Independence, MO
- Part-time
- No high school diploma
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Dental insurance
10d
Customer Relations Representative
City of Blue Springs —Blue Springs, MO
- $16.53 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Shaun Reeves - State Farm Agent —Overland Park, KS
- $35,000 - $60,000 a year
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
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Customer Relations Representative - State Farm Agent Team Member
STELLA SPIKING - State Farm Agent —Kearney, MO
- $17 - $21 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
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Customer Service Representative
Overland Park, KS
- Full-time
- Spanish
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Business Development Representative
Dynamic Logistix LLC —Overland Park, KS
- Full-time
- Marketing
- Customer service
- Mid-level
Quick Apply
12d
Branch Sales
Stanion Wholesale Electric Co. —Olathe, KS
- Full-time
- Inventory management
- Merchandising
- DOT physical examination
- Wellness program
- AD&D insurance
Quick Apply
Rental Manager
Foley Equipment —Olathe, KS
- Mid-level
- Analysis skills
- Driver's License
- AD&D insurance
- Disability insurance
CDL A Owner Operator - OTR
ICD Freight Inc —Kansas City, KS
- $1.73 per mile
- Online Application
- Owner-operator
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply
11d
SALES ENGINEER, MUNICIPAL PUMPING SYSTEMS
SMITH & LOVELESS INC —Lenexa, KS
- Part-time
- Bachelor of Science
- Engineering
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Maintenance Assistant - Grand Boulevard Lofts
Sherman Associates —Kansas City, MO
- Weekends as needed
- Clean driving record
- Residential
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
3d
MO - Care Team Manager - Hedges
Beacon Specialized Living —Raytown, MO
- $50,000 - $55,000 a year
- Holidays
- Microsoft Outlook
- RN License
- Word processing
Quick Apply
2ND SHIFT PRODUCTION SUPERVISOR
SMITH & LOVELESS INC —Lenexa, KS
- Overtime
- Background check
- Mid-level
- Windows
- Profit sharing
- Health savings account
Quick Apply
Account Sales Representative
Confidential —Olathe, KS
- $45,000 - $55,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid time off
- 401(k) 4% Match
Quick Apply
Trust Officer
First National Bank of Omaha —Kansas City, MO
- $107,552 - $182,838 a year
- Email
- CPA
- 5 years
- Office
- Health savings account
- Disability insurance

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Leasing Manager | MAA Denton Pointe

MAA -
Kansas City, MO

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

High school diploma or GED
Multifamily properties

Full Job Description

Job Summary

The Leasing Manager reports to the Property Manager of an assigned apartment community for MAA and oversees all leasing, marketing and customer service activities. Responsibilities include creative marketing to generate a pool of prospective residents; customer relationship management to capture and maintain data on prospective residents; leasing apartments to prospective residents and providing training to leasing staff.

The successful candidate will embody and work to reinforce MAA’s Core Values. Those values include:

Appreciating the uniqueness of each individual
Communicating openly and with integrity
Embracing opportunities
Doing the right thing at the right time for the right reasons

Duties and Responsibilities

Provides direction and guidance to staff performing leasing and marketing, and customer service for the assigned apartment community.
Provides on the job training and coaching to leasing staff. May participate in the recruitment and selection process of new leasing staff. May provide input and contribute to the performance management of leasing staff.
Maintains information on incoming prospects daily and shares with the leasing staff and property management as needed.
Develops and initiates creative and innovative methods to increase the quantity and quality of incoming prospective residents. Assists with marketing efforts in the community to promote positive awareness of the property and increase traffic of prospective residents. Contacts prospective residents by phone to market the property and schedule tours.
Performs leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property.
Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget.
Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities.
Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process.
Prepares and maintains a file for each resident according to policy and procedures.
Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns.
Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents.
Supports Open Arms and other initiatives that demonstrate and enhance Mid-America’s corporate culture.
Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
Adheres to a varied work schedule, including weekends and some holidays, as required to be available to current and prospective residents.
Attends and participates in training programs and events which may require air travel.
Performs other related duties as assigned to meet the needs of the business.

Required Qualifications

High school diploma/GED and one or more years of experience in apartment leasing required

Preferred Qualifications

Bachelor’s degree strongly preferred
Leasing and/or marketing management experience preferred
CAM or NALP certification preferred

Knowledge, Skills, and Abilities

Creative marketing skills to generate consumer interest and engage prospective residents
Sales knowledge, skills and abilities to sell products and services to new and existing customers
Customer service skills and conflict resolutions skills to overcome objections and resolve issues
Skill and ability to clearly and concisely communicate verbally and in writing
Organizational skills to maintain records and schedules
Knowledge of apartment management laws and regulations at the federal, state, and local levels
Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
Ability to maintain confidentiality and maintain appropriate discretion

Physical and Environmental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
This job operates in a professional office environment with frequent exposure to the outdoors and adverse weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

customer relations representative jobs in kansas city, mo

Leasing Manager | MAA Denton Pointe

Community Outreach Representative

Call Center Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative/Box Office (Part Time)

Customer Relations Associate

Customer Relations Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

Business Development Representative

Branch Sales

Rental Manager

CDL A Owner Operator - OTR

SALES ENGINEER, MUNICIPAL PUMPING SYSTEMS

Maintenance Assistant - Grand Boulevard Lofts

MO - Care Team Manager - Hedges

2ND SHIFT PRODUCTION SUPERVISOR

Account Sales Representative

Trust Officer

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