Top 410 Guest service Jobs in Kapaa, Hi

Assistant General Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $115,000 - $125,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
13d
Guest Service Agent - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Hilton —Lihue, HI
- $29 - $32 an hour
- Full-time
- 1 year
- Entry level
- Resort
- Free parking
- Paid parental leave
6d
Front Office Supervisor - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Hilton —Lihue, HI
- $32.00 - $34.75 an hour
- Full-time
- Mid-level
- 1 year
- Resort
- Free parking
6d
Guest Services Manager
Marriott International, Inc —Koloa, HI
- $75,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- High school diploma or GED
- On-the-job training
Guest Service Representative / Night Audit
Sonesta —Lihue, HI
- $32.13 - $35.09 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
- Paid parental leave
- Health savings account
Catering Sales Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $65,000 - $70,000 a year
- Mid-level
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Reservations Agent/Salesperson
The Parrish Collection —Koloa, HI
- $22 - $30 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Free parking
- Health insurance
Quick Apply
Sous Chef
Lava Lava Beach Club -Kaua'i —Kapaa, HI
- From $67,368.50 a year
- Weekends as needed
- Microsoft Word
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Director of Sales and Marketing
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $120,000 - $130,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
The Kauai Inn —Lihue, HI
- $21 - $25 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
Housekeeping Aide
Islander on the Beach —Kapaa, HI
- $22.95 an hour
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Employee discount
Food and Beverage Manager
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $80,000 - $90,000 a year
- Bar
- Sales
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Chief Engineer
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $90,000 - $100,000 a year
- Sanitation
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Poipu Kai —Koloa, HI
- $23.49 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Employee discount
Housekeeping Manager
The Kauai Inn —Lihue, HI
- $23 - $27 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Sales Associate and Supervisor – Kaua'i
SoHa Living —Kauai, HI
- $18 - $23 an hour
- Part-time
- 18 years or older
- Mid-level
- Cleaning
- Employee discount
Quick Apply
16h
Airport Ramp Agent - Lihue - Part-Time (5k Sign-On Bonus)
Hawaiian Airlines —Lihue, HI
- $20.23 an hour
- Part-time
- 18 years or older
- Heavy equipment operation
- English
- Paid holidays
- Health insurance
Senior Assistant Director of Finance and Accounting
Marriott International, Inc —Koloa, HI
- $107,000 - $138,000 a year
- Full-time
- Mid-level
- Finance
- Bachelor's degree
7d
Food & Beverage/Activities Manager
Westin Princeville Ocean Resort Villas —Princeville, HI
- $78,000 - $83,750 a year
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Paid training
- Relocation assistance
Quick Apply
11d
Dishwasher
Westin Princeville Ocean Resort Villas —Princeville, HI
- $31.55 an hour
- Part-time
- Background check
- US work authorization
- In-person
- 401(k)
- Paid time off
Quick Apply
14d

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Assistant General Manager

Hilton Garden Inn Kauai Wailua Bay -
Kapaa, HI

Quick Apply

Job Details

$115,000 - $125,000 a year
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount

Qualifications

Windows
High school diploma or GED
Supervising experience

Full Job Description

Join our team as an Assistant General Manager at Hilton Garden Inn Kauai Wailua Bay!

Envision a role where your leadership directly influences the guest experience, where every day is an opportunity to elevate service and drive operational excellence. We’re searching for an Assistant General Manager who is passionate about shaping extraordinary guest experiences and inspiring a dedicated team. This hands-on role focuses on maximizing profitability, guest satisfaction, employee development, and ensuring the smooth operation of the hotel.

Salary: $115,000 - $125,000

Your Role:

As the Assistant General Manager, you will be instrumental in ensuring the efficient operation of the hotel. Your mission is to support the General Manager in all aspects of hotel management, including revenue generation, cost control, and team development. Some of your key responsibilities include:

Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting all departments.
Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients, and participating in sales calls with Sales Team members.
Assist in the development of managerial and hourly employees through the implementation of approved training programs.
Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction.
Assist with recruiting, hiring, and training for all departments.
Assist the General Manager with the creation of financial reports.
Assist in oversight of AR/AP, payroll, month end, etc.
Assist in creating a positive team-oriented environment that focuses on the guests through employee development and motivation.
Ensure compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Property Engineer.
Ensure that employees are always attentive, friendly, courteous, and efficient in their interactions with guests, management, and all other employees.
Support Operations departments and be in the public areas during peak times, greeting guests and helping as needed.
Participate in required M.O.D. coverage as scheduled.
Other duties as assigned.

What We’re Looking For:

At least 3+ years progressive experience hotel front office operations.
Previous supervisory experience required.
A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.
Must be proficient with Windows operating systems.
Flexible availability.

What We’ll Do For You:

Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
401(k) Retirement Plan – Secure your future with our generous company match.
Education Program – Further your career with our tuition reimbursement program.
Hotel Travel Discounts – Explore the world with special rates.
Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service jobs in kapaa, hi

Assistant General Manager

Guest Service Agent - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Front Office Supervisor - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Guest Services Manager

Guest Service Representative / Night Audit

Catering Sales Manager

Reservations Agent/Salesperson

Sous Chef

Director of Sales and Marketing

Guest Service Representative

Housekeeping Aide

Food and Beverage Manager

Chief Engineer

Front Desk Agent

Housekeeping Manager

Sales Associate and Supervisor – Kaua'i

Airport Ramp Agent - Lihue - Part-Time (5k Sign-On Bonus)

Senior Assistant Director of Finance and Accounting

Food & Beverage/Activities Manager

Dishwasher

I want to receive the latest job alert for guest service in kapaa, hi

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