Top 1951 Guest experience manager Jobs in Kent, Wa

Events Manager
Hilton Seattle Airport Hotel & Conference Center —SeaTac, WA
- $81,000 - $90,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Paid holidays
- Health insurance
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Burien Kush21 Inventory Manager
Burien Kush21 Recreational Cannabis —Seattle, WA
- From $23 an hour
- Weekends as needed
- Ability to walk for extended periods
- Research
- Mid-level
- Employee discount
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1d
Senior Manager: Communications & Resource Development
Low Income Housing Institute —Seattle, WA
- $90,000 - $110,000 a year
- Weekends as needed
- 5 years
- Pass drug screening
- Public speaking
- Health savings account
- AD&D insurance
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Community Manager - Astra
HNN Communities —Renton, WA
- $38 - $43 an hour
- Full-time
- Background check
- 18 years or older
- Microsoft Outlook
- AD&D insurance
- Paid holidays
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Assistant Guest Services Manager
Marriott Seattle Airport —Seattle, WA
- $27.00 - $27.84 an hour
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
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Workplace Experience Manager - Bellevue
Industrious —Bellevue, WA
- $80,169 a year
- Full-time
- Google Workspace
- Senior level
- 4 years
- Health insurance
- Paid time off
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Workforce Pathways Program Manager
VMFH Division Support Services —Tacoma, WA
- $35.62 - $58.77 an hour
- Full-time
- High school
- Mid-level
- Bachelor's degree
8d
House Manager
Sage Haus —Mercer Island, WA
- $42 - $48 an hour
- Part-time
- Background check
- Clean driving record
- Research
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Assistant General Manager
Residence Inn Seattle South Renton —Renton, WA
- $80,000 - $82,000 a year
- Mid-level
- Residential
- Hotel
- Disability insurance
- Health insurance
Guest (Substitute) Clerical Assistant 2026-2027
Federal Way Public Schools —Federal Way, WA
- $29.91 - $31.48 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Events Specialist
Muckleshoot Casino Resort —Auburn, WA
- From $32 an hour
- Weekends as needed
- Marketing
- Bachelor of Science
- Public speaking
- AD&D insurance
- Disability insurance
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Community Manager - Issaquah
Thrive Communities —Issaquah, WA
- $85,000 - $87,500 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Commuter assistance
- Paid holidays
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Guest Care Manager - Men's Emergency Shelter
Seattle's Union Gospel Mission —Seattle, WA
- $29.78 - $41.69 an hour
- Full-time
- Pass drug screening
- Mid-level
- Bachelor's degree
- Continuing education credits
- AD&D insurance
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Assistant Community Manager - Irwin Park R0194415 Irwin Park Kent, Washington Full time
Greystar —Kent, WA
- $26.75 - $28.75 an hour
- Urgently hiring
- Spanish
- Word processing
- English
- Paid parental leave
- Paid holidays
Office Manager/Receptionist
Herschensohn Law, PLLC —Kent, WA
- $23 - $27 an hour
- 8 hour shift
- Spanish
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Senior Manager, Residential Projects & Marketing | Columbia Hospitality Residential Services
Columbia Hospitality Inc —Seattle, WA
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health savings account
- Paid holidays
Quick Apply
Executive Admin Assistant
Parker Hannifin Corporation —Kent, WA
- $25.23 - $42.04 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Front Desk Admin/Van Driver - Maple Valley (Part-Time Weekends)
YWCA Seattle King Snohomish —Maple Valley, WA
- $25.00 - $26.50 an hour
- Part-time
- Clean driving record
- Experience working with individuals with disabilities
- Adults
- Health insurance
- Retirement plan
Quick Apply
District Manager
Habit Burger & Grill —Kent, WA
- $85,000 - $95,000 a year
- Microsoft Word
- Computer literacy
- Fast casual restaurant
- Dental insurance
- 401(k)
Front Desk Manager (Concierge) - Redmond, WA
Eurest —Redmond, WA
- $82,000 - $86,500 a year
- Full-time
- Inventory management
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply

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guest experience manager jobs near kent, wa

Events Manager

Hilton Seattle Airport Hotel & Conference Center
SeaTac, WA

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Job Details

Full-time
$81,000 - $90,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Retirement plan
Paid sick time

Qualifications

Sales negotiation
Teamwork
Hotel event planning
Bachelor's degree
Customer relationship management
Banquet experience
Project execution
Productivity software
Cross-functional collaboration
Account management
Event customer service
Cross-functional communication

Full Job Description

Hilton Seattle Airport & Conference Center
SeaTac, Washington

Salary Range: $81,000–$90,000 annually
Additional Compensation: Eligible to participate in the hotel’s Sales Incentive Plan, subject to plan terms and performance requirements.
Employment Classification: Full-time, salaried exempt

About the Hotel

The Hilton Seattle Airport & Conference Center is a full-service hotel conveniently located near Seattle-Tacoma International Airport. The hotel features 396 guest rooms, 15 meeting rooms, and more than 36,000 square feet of event space, including an expansive ballroom, outdoor courtyard, and flexible meeting and conference facilities. Hilton property information

Position Summary

The Event Manager is responsible for the successful planning, coordination, and execution of meetings, conferences, weddings, social functions, and other hotel events. Following the completion of the sales process, the Event Manager serves as the primary contact for assigned clients and works closely with hotel departments to ensure each event is executed according to the client’s expectations, contractual commitments, Hilton brand standards, and the hotel’s operational and financial objectives.

This position requires strong organization, communication, relationship-management, and problem-solving skills, along with the ability to manage multiple events and competing priorities in a fast-paced hospitality environment.

Essential Duties and Responsibilities

Serve as the primary hotel contact for assigned clients throughout the event-planning and execution process.
Obtain, confirm, and communicate all event requirements, including meeting-room arrangements, guest-room needs, food and beverage selections, menus, audiovisual services, timelines, billing instructions, and special requests.
Prepare, distribute, and maintain accurate Banquet Event Orders (BEOs), event resumes, group resumes, diagrams, agendas, and related event documentation.
Conduct planning meetings, site visits, pre-conference meetings, and post-event reviews with clients and internal departments.
Coordinate event details with Sales, Banquets, Culinary, Food and Beverage, Front Office, Housekeeping, Engineering, Accounting, Security, and other hotel teams.
Maintain timely and accurate communication regarding event changes, deadlines, guarantees, deposits, contracts, and operational requirements.
Monitor assigned events on-site, as appropriate, to ensure service quality, guest satisfaction, and adherence to event specifications.
Anticipate potential challenges and respond promptly and professionally to client concerns, operational changes, and service issues.
Develop strong client relationships that support guest loyalty, repeat business, and positive referrals.
Identify and present appropriate opportunities to enhance events through additional food, beverage, audiovisual, guest-room, and event-service offerings.
Review banquet checks, invoices, master-account charges, deposits, and final billing for completeness and accuracy.
Conduct post-event follow-up to evaluate client satisfaction, address outstanding matters, and identify future business opportunities.
Maintain accurate client, event, revenue, and activity information within applicable hotel systems.
Support established revenue, guest-satisfaction, service-quality, and departmental performance goals.
Follow Hilton brand standards and all hotel policies, procedures, safety practices, and applicable federal, state, and local requirements.
Maintain the confidentiality of hotel, guest, employee, financial, and proprietary information.
Perform other job-related duties as assigned.

Required Qualifications

At least two years of hotel event management, conference services, catering, sales, or comparable hospitality experience.
Demonstrated experience planning and executing meetings, conventions, weddings, corporate programs, or social events.
Strong organizational and project-management skills, with the ability to manage multiple events, deadlines, and priorities simultaneously.
Excellent written, verbal, and interpersonal communication skills.
Strong client-service, negotiation, judgment, and problem-solving abilities.
Ability to work independently while collaborating effectively with operational and leadership teams.
Proficiency with Microsoft Office applications and the ability to learn hotel-specific technology.
Ability to work a flexible schedule based on business needs, including early mornings, evenings, weekends, and holidays.

Preferred Qualifications

Experience in a full-service hotel, conference center, resort, or similarly complex event environment.
Experience using Delphi.fdc or another sales and catering platform.
Experience preparing and managing BEOs, event resumes, rooming lists, diagrams, and group billing.
Familiarity with hotel property-management, point-of-sale, audiovisual, and event-diagramming systems.
Bachelor’s degree in hospitality management, business, event management, or a related field. Equivalent relevant experience may be considered.

Knowledge, Skills, and Competencies

Event planning and operational coordination
Client relationship management
Guest-service excellence
Cross-functional collaboration and influence
Revenue enhancement and upselling
Financial accuracy and billing management
Conflict resolution and service recovery
Time management and prioritization
Attention to detail
Professional communication
Adaptability in a fast-paced environment

Work Environment and Physical Requirements

This position works primarily in a hotel and conference-center environment and requires regular movement throughout guest, meeting, banquet, restaurant, and back-of-house areas.

The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. The role may require prolonged periods of sitting, standing, or walking; using a computer and telephone; reviewing detailed event materials; and occasionally lifting, carrying, pushing, or moving event-related materials weighing up to 25 pounds.

Work schedules may vary according to hotel occupancy, event activity, and business needs.

Compensation and Benefits

The salary range for this position is $81,000–$90,000 annually. Placement within the range will be based on relevant experience, qualifications, skills, and other job-related considerations.

The selected candidate will also be eligible to participate in the hotel’s Sales Incentive Plan, subject to the terms, eligibility requirements, performance measures, and payment provisions of the applicable plan.

Benefits include:

Medical, dental, and vision insurance
401(k) retirement plan
Paid vacation or paid time off
Paid holidays
Paid sick leave or other applicable leave benefits
Hilton employee travel-program eligibility
Additional benefits offered under the applicable company benefit plans

Benefit eligibility, coverage, waiting periods, and employee contributions are governed by the terms of the applicable plans and company policies.

Equal Employment Opportunity and Accommodations

The Hilton Seattle Airport & Conference Center is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship or immigration status, honorably discharged veteran or military status, genetic information, the presence of any sensory, mental, or physical disability, use of a trained service animal, or any other status protected by applicable federal, Washington State, or local law.

Qualified applicants and employees may request reasonable accommodation to participate in the application process or perform the essential functions of the position. Accommodation requests will be considered consistent with applicable law. Washington Law Against Discrimination, EEOC accommodation guidance

Pay: $81,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in kent, wa

Events Manager

Burien Kush21 Inventory Manager

Senior Manager: Communications & Resource Development

Community Manager - Astra

Assistant Guest Services Manager

Workplace Experience Manager - Bellevue

Workforce Pathways Program Manager

House Manager

Assistant General Manager

Guest (Substitute) Clerical Assistant 2026-2027

Events Specialist

Community Manager - Issaquah

Guest Care Manager - Men's Emergency Shelter

Assistant Community Manager - Irwin Park R0194415 Irwin Park Kent, Washington Full time

Office Manager/Receptionist

Senior Manager, Residential Projects & Marketing | Columbia Hospitality Residential Services

Executive Admin Assistant

Front Desk Admin/Van Driver - Maple Valley (Part-Time Weekends)

District Manager

Front Desk Manager (Concierge) - Redmond, WA

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