Top 328 Customer support representative Jobs in Laguna Hills Ca

Bicycle Technical Support Representative I
Shimano North America Holding —Irvine, CA
- $22 - $23 an hour
- Full-time
- Spanish
- Writing skills
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Customer Service Representative
Confidential —Cypress, CA
- $3,800 - $4,300 a month
- Full-time
- Background check
- High school diploma or GED
- In-person
Quick Apply
Customer Service Representative / Dispatcher – Plumbing Service Department
Partners Plumbing Inc. —Rancho Santa Margarita, CA
- $23 - $30 an hour
- Full-time
- Office
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Entry - Mortgage Broker Trainee (Phone Sales)
Shield Home Loans —Irvine, CA
- $3,500 - $9,000 a month
- Full-time
- Bilingual
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative, Orhopedics
CHOC Children's —Mission Viejo, CA
- $23.00 - $32.88 an hour
- Full-time
- High school diploma or GED
- Clinic
- Bachelor's degree
14d
Associate Customer Relations Representative
Applied Medical —Rancho Santa Margarita, CA
- $24 - $28 an hour
- Full-time
- Microsoft Outlook
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
13d
Customer Service Representative
EGUMBALL INC —Irvine, CA
- $25 an hour
- Full-time
- Computer literacy
- No experience needed
- Office
- Health insurance
- Dental insurance
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Customer Service Representative
Masimo —Irvine, CA
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid parental leave
- AD&D insurance
1d
Customer Service Representative-Irvine, CA
Fisher & Paykel Healthcare —Irvine, CA
- $52,000 - $60,000 a year
- Microsoft Word
- ERP systems
- Office
- Paid parental leave
- Employee stock purchase plan
Customer Service Representative
Fasttrack Relief —Newport Beach, CA
- $60,000 - $180,000 a year
- Full-time
- Spanish
- Mid-level
- Typing
- Opportunities for advancement
- Flexible schedule
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Customer Service Representative (4-month assignment)
Score Sports —Irvine, CA
- $20 - $23 an hour
- Temporary
- Spanish
- Microsoft Excel
- Microsoft Outlook
5d
CSR-Manufacturing
Confidential —Corona, CA
- $24 - $27 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Customer Support Representative
Connected Dealer Services —Irvine, CA
- $19 - $21 an hour
- On call
- Research
- Mid-level
- Ability to sit for extended periods
- Paid holidays
- Health insurance
12d
Call Center Representative
CR&R Incorporated —Stanton, CA
- $21 an hour
- Overtime
- Spanish
- English
- Residential
Quick Apply
Case Management Coordinator
Angels Creation Reproductive Center —Irvine, CA
- $24 - $27 an hour
- Full-time
- English
- Mid-level
- Bachelor's degree
Quick Apply
5d
Customer & Product Support Representative
MarginPoint —Laguna Hills, CA
- Office
- Analysis skills
- Bachelor's degree
Customer Service Representative
BIO-MEDICAL SERVICES, INC —Irvine, CA
- From $27 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
Murata America —Irvine, CA
- $51,532 - $74,077 a year
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Support Representative 2 (ATS Irvine)
Astronics —Irvine, CA
- $62,000 - $66,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Wellness program
- Paid parental leave
8h

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Bicycle Technical Support Representative I

Shimano North America Holding -
Irvine, CA

Quick Apply

Job Details

Full-time
$22 - $23 an hour

Benefits

Wellness program
Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Writing skills
Bicycle repair
Electrical parts
Mechanical knowledge

Full Job Description

Bicycle Technical Support Representative I

Bike Division

Shimano North America Holding, Inc. is a global company offering the world's sporting community top labels and brands, including Shimano, G. Loomis, Power Pro, and Lazer Sports.

We are seeking a Bicycle Technical Support Representative I to join our Irvine, CA team! At Shimano, we welcome your talent, innovation, and enthusiasm.

We offer an exceptional array of employee benefits and incentives and are proud to support our employees' health and happiness. We offer paid time off, medical, dental, vision, employer-matching 401k, wellness incentives, a fully equipped on-site gym, rideshare, and much more.

Job Summary:

The Bicycle Technical Support Representatives are responsible for providing customer support using numerous communication methods. Representatives are part of a North American team that supports retailers with expert knowledge on selling, servicing, and selecting our products. Team Shimano brands include Shimano, Lazer, PRO Bikegear and Bikefitting.com

Job Level:

Experienced

Essential Duties/Responsibilities:

Provide technical and sales support to Shimano's accounts and sales agencies.
Provide technical support for end consumers.
Understand and be prepared to teach others about the technology and maintenance of Team Shimano products.
Utilize customer service best practices when providing oral and written support.
Efficiently troubleshoot mechanical, electrical, and hydraulic issues using common techniques and offer customers appropriate options to resolve the issue.

Job Qualifications:

Advanced bicycle technician skills including a thorough understanding of frame, suspension, and wheel design as well as drivetrain theory (mechanical, electronic, internal, and e-bike)
A minimum of three years of cycling retail experience or equivalent is required.
Solid written and verbal skills.
Basic knowledge of Microsoft Office.
Strong multi-tasking skills.
Fluent in conversational Spanish is a plus.
Call center experience is a plus.
Advanced bicycle technician skills are required, including an understanding of frame, suspension, wheel design, and drivetrain theory (mechanical, electronic, internal, and e-bike).

Education:

High School or GED diploma
Two or four-year post-secondary degree

WORKING CONDITIONS

Environment:

Approximately 95% of the time performing job duties is spent indoors, within a standard office environment.
Approximately 5% of the time performing job duties is spent outdoors, exposed to weather conditions.
Approximately 35-40% of the time is spent on the computer.
While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to the risk of electric shock.
Noise level in the work environment is usually moderate.
The temperature of the work environment, when in the office, is moderate and ranges from 65 – 80 degrees.

Physical Demands:

Seldom (1–5%): lift from overhead or below the waist
Occasionally (6-33%): bend, twist, push, pull, climb, squat, crawl, kneel
Frequently (34-66%): reach with hands and arms; climb or balance; stand and walk; grasp with hands and fingers; and lift (up to 10 lbs.)
Continuously (67-100%): sit, use hands to finger, handle or feel objects, tools, or controls; see (including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus), hear and speak; and key (i.e., computer, calculator, telephone).

Machines, Tools and Equipment

Occasionally (6-33%): copier, fax, and 10-key calculator
Continuously (67-100%): writing instruments, computer and telephone

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Shimano North America reserves the right to modify and change responsibilities and duties herein without notice.

Shimano North America is an equal opportunity employer and will not discriminate against any employee or applicant based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status or any classification protected by federal, state, or local law.

Quick Apply

Refine Your Search

customer support representative jobs in laguna hills ca

Bicycle Technical Support Representative I

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CSR-Manufacturing

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Customer Support Representative 2 (ATS Irvine)

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