Top 1359 Customer service team lead Jobs in Lakeway Tx

Customer Support Rep
Texas Sports Academy Main —Austin, TX
- $25 an hour
- Full-time
- Remote
- School experience
- Spanish
- English
Quick Apply
15h
Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
14d
Airline Customer Service Representative at AUS Airport - $21 /hr
Hallmark Aviation Services —Austin, TX
- $21 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Health insurance
Team Lead & Assistant Manager Car Wash - Jollyville Rd
Fuse Staffing —Austin, TX
- $18 - $20 a day
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
14h
Real Estate Agent — Join a Top-Producing Austin Team (Leads, Systems & Support)
Byrne Real Estate Group —Austin, TX
- $88,215.36 - $268,000.00 a year
- Full-time
- Mid-level
- Real Estate License
- In-person
Quick Apply
Roofing Sales + Roofing Team Leads
JWC General Contractors —Austin, TX
- $75,000 - $250,000 a year
- Online Application
- Mid-level
- In-person
- Outdoor work
Quick Apply
17h
Opener Team Lead
Tax Relief Advocates —Austin, TX
- $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
Operations Manager, Fulfillment
El Famoso —Mustang Ridge, TX
- From $60,000 a year
- Full-time
- Mid-level
- Continuous improvement
- In-person
Quick Apply
11d
Paint Specialist- Experienced Customer Service Representative (2 years)
Clement's Paint and Decorating —Austin, TX
- $17 - $19 an hour
- Full-time
- Spanish
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager
Bravo Capital LLC —Austin, TX
- From $50,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- Owner-operator
- Health insurance
- 401(k)
Quick Apply
13h
Filter Service Lead - Austin
AAF Flanders —Austin, TX
- $25 - $27 an hour
- Full-time
- Clean driving record
- OSHA
- Inventory management
- Health savings account
- Health insurance
Quick Apply
Shift Lead Food Service- TXB Spicewood
TXB Market and Fuel Center —Spicewood, TX
- $17 - $19 an hour
- Full-time
- In-person
- Leadership
- Entry level
- Paid training
- Health insurance
Quick Apply
16h
Product Operations Senior Lead Product Manager
Cox Automotive —Austin, TX
- $134,900 - $224,900 a year
- Full-time
- Writing skills
- 3 years
- Master's degree
- Paid jury duty
- Paid holidays
AT&T Customer Specialist
Valley Solutions —Austin, TX
- $47,717.39 - $57,466.10 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Professional development assistance
- Flexible schedule
Quick Apply
14d
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Cedar Park, TX
- $14 - $17 an hour
- Full-time
- 18 years or older
- Spanish
- English
- Paid training
- Paid holidays
Quick Apply
Clinic Operations Manager - Nurse
Lone Star Circle of Care —Austin, TX
- From $90,000 a year
- Spanish
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
8d
Production Manager - Canning Operations
Nulixir, Inc. —Austin, TX
- $70,000 - $90,000 a year
- 12 hour shift
- Spanish
- Management
- No background check
Quick Apply
Bilingual Customer Service Attendant (Fast-Paced, On-Your-Feet Role) - Evening shift
LaundroLab —Austin, TX
- $15 - $19 an hour
- 8 hour shift
- Spanish
- Military
- English
- 401(k)
- Paid time off
Quick Apply
Operations Team Lead
Buffalo Wild Wings GO - Liberty Hill, TX —Liberty Hill, TX
- $14 - $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- In-person
Quick Apply
Shift Lead Food Service- TXB Bee Cave
TXB Market and Fuel Center —Bee Cave, TX
- $17 - $19 an hour
- Full-time
- In-person
- Leadership
- Entry level
- Paid training
- Health insurance
Quick Apply
16h

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customer service team lead jobs near lakeway tx

Customer Support Rep

Texas Sports Academy Main
Austin, TX

Quick Apply

Job Details

Full-time
$25 an hour
15 hours ago

Qualifications

Customer follow-ups
Customer communication
Parent collaboration
English
Parent communication
Managing clients in a customer support role
Zendesk
Customer support ticket management
AI-driven automation
Ticketing system technical support

Full Job Description

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making sure every parent walks away feeling taken care of. You own your queue, you know the answer or know exactly where to find it, and you keep the tone warm and professional every single time.

What You'll Do

Own the Parent Support Queue: Work Zendesk tickets from parents every day. Respond quickly, resolve what you can directly, and route what you cannot.
Answer Parent Questions Clearly: Handle questions about schedules, billing, academics, athletics, campus logistics, and everything in between. Give parents clear, complete answers so they do not have to write back.
Resolve Issues End to End: When a parent has a problem, work it through. Loop in the right internal team, keep the parent updated, and close the loop when it is done.
Escalate the Right Things: Know what you can handle and what needs to go up. Get escalations to the right person quickly with the context they need to act.
Keep Zendesk Clean: Tag tickets properly, keep macros up to date, and flag patterns you see in the queue so we can fix the root cause.
Communicate Warmly and Professionally: Every message you send should read as clear, warm, and on-brand. No copy-paste responses that miss the point.

Requirements

2-3 Years of Zendesk Support Experience: You have worked in a Zendesk-based support role for two to three years. You know the platform, macros, triggers, and how to run a clean queue.
Excellent Written English: Your written English is clear, warm, and professional. Every parent-facing message reads well.
Customer or Family-Facing Support Background: You have handled real customer or family inquiries at volume, including hard conversations, and kept the relationship intact.
Judgment Under Pressure: You know how to read a message, figure out what is really being asked, and respond in a way that solves the problem without creating new ones.
AI Forward: You are comfortable using AI tools to draft responses and speed up repetitive work.
Organized and Reliable: You do not let tickets sit. You track open items, follow through, and keep parents in the loop even when the answer is not ready yet.
Availability: Full-time coverage during standard U.S. business hours, Central Time.
Location and Setup: Fully remote, open globally. Reliable internet and a quiet space you can work from. You do not need to be U.S.-based.

Bonus Points

School or Youth Program Support Background: You have handled support for a school, camp, club, or youth program where parents were a central part of the job.
Bilingual (English/Spanish): You can communicate with Spanish-speaking families directly.
Zendesk Certifications: You hold Zendesk Support Administrator or similar credentials.

Benefits

Pay: $25/hour

Quick Apply

Refine Your Search

customer service team lead jobs in lakeway tx

Customer Support Rep

Remote Customer Care Specialist

Airline Customer Service Representative at AUS Airport - $21 /hr

Team Lead & Assistant Manager Car Wash - Jollyville Rd

Real Estate Agent — Join a Top-Producing Austin Team (Leads, Systems & Support)

Roofing Sales + Roofing Team Leads

Opener Team Lead

Operations Manager, Fulfillment

Paint Specialist- Experienced Customer Service Representative (2 years)

Customer Service Manager

Filter Service Lead - Austin

Shift Lead Food Service- TXB Spicewood

Product Operations Senior Lead Product Manager

AT&T Customer Specialist

Bilingual Customer Service/Sales Agent

Clinic Operations Manager - Nurse

Production Manager - Canning Operations

Bilingual Customer Service Attendant (Fast-Paced, On-Your-Feet Role) - Evening shift

Operations Team Lead

Shift Lead Food Service- TXB Bee Cave

I want to receive the latest job alert for customer service team lead in lakeway tx

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