Top 8 Gallery manager Jobs in Lancaster, Pa

Design Experience Leader- Selection Gallery Operations Manager
Berks New Homes, LLC —Mohnton, PA
- $100,000 - $120,000 a year
- Call employer
- Microsoft Outlook
- Marketing
- 5 years
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12d
Maintenance Technician TCS
The Apartment Gallery —York, PA
- $20 - $30 an hour
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
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Controller
The Apartment Gallery —York, PA
- $120,000 - $130,000 a year
- Full-time
- Clean driving record
- 7 years
- Microsoft Excel
- AD&D insurance
- Paid holidays
Quick Apply
8d
Maintenance Technician
The Apartment Gallery —York, PA
- $20 - $30 an hour
- Full-time
- Carpentry
- Clean driving record
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Studio Manager/Instructional Sculpture Lab Technician - Franklin & Marshall College
Franklin & Marshall College —Lancaster, PA
- $54,000 - $58,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Associate Vice President of Enrollment Management
Millersville University of Pennsylvania —Millersville, PA
- $160,000 - $170,000 a year
- Full-time
- Doctoral degree
- Office
- Master's degree
Visitor Services Associate
The Lancaster Science Factory —Lancaster, PA
- From $15.45 an hour
- Part-time
- Classroom
- Children
- Fingerprint clearance
1d
PT Art Instructor
Friendship Community —Lancaster, PA
- Part-time
- Mid-level
- Driver's License
- Mentoring
Quick Apply
5d

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Interior Designer
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gallery manager jobs near lancaster, pa

Design Experience Leader- Selection Gallery Operations Manager

Berks New Homes, LLC
Mohnton, PA

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Job Details

$100,000 - $120,000 a year
12 days ago

Qualifications

Senior leadership

Full Job Description

OUR GUIDING PRINCIPLES

MISSION: We create lasting relationships by earning the trust of those we serve.

VISION: Be a major league player in minor league markets.

CORE VALUES: * Helpful * Humble * Aware * Driven

Design Experience Leader – Selection Gallery Operations Manager

Lead the experience behind every dream home.

At Berks Homes, we believe building a home is about more than choosing finishes - it’s about creating a personalized experience that homeowners will remember for a lifetime. We are seeking a Design Experience Leader to oversee our Selection Gallery Operations and guide our team in delivering an exceptional, inspiring, and seamless homeowner journey.

The Manager of Selection Gallery Operations is responsible for the strategic leadership, operational excellence, and financial performance of the Berks Homes Design Center. This role blends creativity, customer experience, and business strategy to lead one of the company’s largest revenue-generating business functions outside of new home sales.

As the leader of the Design Center experience, you will empower a talented team of design consultants, elevate the homeowner selection process, and create an environment where customers feel confident, inspired, and supported in bringing their vision to life.

This role oversees Design Center operations, consultant development, customer experience, merchandising, pricing execution, and business performance across multiple locations. The successful candidate will use a combination of design expertise, operational discipline, and data-driven decision making to maximize option revenue, improve efficiencies, and continuously enhance the homeowner experience.

The Design Experience Leader will build scalable processes, coach and develop a high-performing team, and partner with Sales, Marketing, Purchasing, Drafting, Construction, Finance, and Executive Leadership to strengthen the homeowner journey from contract through home completion.

We are looking for a leader who understands that every selection appointment is an opportunity to create connection, build trust, and make the homebuilding experience extraordinary. The ideal candidate combines a passion for design with strong business instincts, enjoys developing people, and is energized by driving both customer satisfaction and measurable business results.

If you are a creative thinker, relationship builder, and strategic leader who loves helping people create spaces they are proud to call home, this is an opportunity to make a lasting impact.

This position is bonus eligible. This is an on-site job opportunity located in the Berks County, Pennsylvania area.

ESSENTIAL FUNCTIONS:

Selection Gallery Leadership (Primary Responsibility)

Provide executive leadership for all Berks Homes Selection Gallery operations across multiple gallery locations.
Own the financial performance of the Selection Gallery business, including revenue growth, gross margin, take rates, consultant productivity, and operational performance.
Develop and execute strategies that maximize upgrade sales while delivering an exceptional homeowner experience.
Establish consistent operational standards, customer service expectations, merchandising, appointment preparation, and gallery presentation across all locations.
Ensure the Selection Gallery program operates as a scalable, data-driven business with clearly defined performance metrics and accountability.
Oversee staffing strategy, consultant workload distribution, scheduling, and resource planning.
Lead, coach, mentor, and develop the team to build a high-performing team structure.
Drive continuous improvement initiatives that enhance operational efficiency, customer satisfaction, and profitability.
Oversee option catalogs, pricing accuracy, specification packages, merchandising standards, and documentation processes.
Partner with Purchasing, Drafting, Construction, Sales, and Finance to ensure all selections are accurate, profitable, buildable, and operationally efficient.

Financial & Business Performance

Manage the Selection Gallery as a revenue producing business operation with responsibility for financial results.
Develop annual budgets, forecasts, and business plans.
Monitor key performance indicators including:
Revenue
Gross Margin
Take Rates
Consultant Sales Performance
Option Category Performance
Customer Satisfaction
Appointment Capacity
Operational Efficiency
Utilize Power BI and other reporting tools to analyze business performance and identify opportunities for improvement.
Lead pricing reviews and recommend strategies that improve profitability while maintaining market competitiveness.
Prepare executive-level reporting and business reviews with actionable recommendations.

Revenue Operations & Process Improvement

Develop scalable operational processes that improve consistency, efficiency, and profitability.
Lead initiatives that streamline workflows across customer facing departments.
Ensure accurate documentation, reporting standards, commission processes, and operational controls.
Champion continuous improvement through data analysis, customer feedback, and operational reviews.
Establish performance dashboards that provide visibility into operational and financial results.

Cross-Functional Leadership

Partner with Sales Leadership to improve customer conversion and alignment throughout the homebuying process.
Collaborate with Marketing to support product launches, community openings, pricing updates, and customer communications.
Work closely with Construction, Purchasing, Drafting, and Finance to ensure operational alignment and successful execution of customer selections.
Serve as a strategic partner by identifying operational opportunities and recommending business improvements.

Sales Enablement & Customer Experience

Lead companywide sales enablement initiatives that improve the effectiveness of the sales organization.
Ensure sales resources, tools, collateral, and processes remain current and aligned with company objectives.
Support New Home Sales Consultants and Sales Leadership through process improvements and operational support.
Champion an exceptional homeowner experience throughout the selections process and identify opportunities to enhance customer satisfaction.

Additional Revenue Operations

As organizational priorities evolve, this role may provide leadership and strategic oversight for additional customer-facing revenue operations, including but not limited to:

Online Sales Consultant (OSC) Team
Berks Realty
Customer experience initiatives
Other revenue-generating operational functions assigned by Leadership

EXPERIENCE/EDUCATION/COMPETENCIES:

Bachelor’s degree in Business, Marketing, Real Estate, Interior Design or a related field preferred.
Minimum 5+ years of leadership experience in sales operations, real estate, customer experience, or revenue-focused roles.
Proven ability to lead teams, manage budgets, and drive measurable financial outcomes.
Deep understanding of sales processes, digital lead management, CRM usage, and the homebuilding customer journey.
Strong communication, coaching, presentation, and cross-functional collaboration skills.
Experience in managing multi-department functions or revenue operations preferred.
Pennsylvania Real Estate License preferred (or ability to obtain).
Ability to operate effectively in a fast-paced, high-growth environment.
Proficiency in Microsoft Office products including Word, Excel, PowerPoint, and Outlook

WORKING CONDITIONS:

Professional office setting
Ability to work at and/or travel to all company locations and facilities as needed.

PHYSICAL REQUIREMENTS:

This position may occasionally require bending, squatting, kneeling, standing, walking, reaching, pushing, pulling and lifting up to 20 pounds.

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gallery manager jobs in lancaster, pa

Design Experience Leader- Selection Gallery Operations Manager

Maintenance Technician TCS

Controller

Maintenance Technician

Studio Manager/Instructional Sculpture Lab Technician - Franklin & Marshall College

Associate Vice President of Enrollment Management

Visitor Services Associate

PT Art Instructor

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