Top 142 Csr Jobs in Laredo Tx

Warranty Coordinator
Killam —Laredo, TX
- $48,263.21 - $58,123.44 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Remote Retention Specialist (Call Center – Customer Retention & Save Calls)
US Service Animals —Texas
- $15 - $16 an hour
- Full-time
- Remote
- Negotiation
- Entry level
- Disability insurance
- Health insurance
Quick Apply
3d
Call Center Assistant
Blue Highgate Advisory —Laredo, TX
- $19 - $23 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid training
- Health insurance
Quick Apply
1d
CSR-Order Processor-On Premise Order Processing Clerk
SPECS FAMILY PARTNERS LTD —Laredo, TX
- $13 - $15 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Laredo, TX
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Customer Service Advisor (Dispatcher)
Equipment Co. —Laredo, TX
- $25 - $32 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Customer Support
Mid Continent Steel and Wire —Laredo, TX
- From $17 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Customer service
- Paid training
- Health insurance
Quick Apply
Patient Services Specialist - Telephonic RN
Serva Health LLC —Texas
- From $65,000 a year
- Weekends as needed
- Remote
- Background check
- Spanish
- Nursing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative / Carrier Manager for Freight Brokerage
Freight Network Co Authorized agent for DSV Road Inc. —Laredo, TX
- $30,000 - $35,000 a year
- 8 hour shift
- Bilingual
- Background check
- Sales
- COVID-19 protective measures
- Paid time off
Quick Apply
Remote Client Support Representative
OneSupport —Texas
- $12 an hour
- Full-time
- Remote
- Spanish
- Windows
- Residential
- Paid training
- Health insurance
Quick Apply
3d
Spanish Bi-Lingual Vision Support Specialist
Salem Solutions —Texas
- $12 an hour
- Call employer
- Remote
- Spanish
- Experience working with individuals with disabilities
- English
Quick Apply
Airport Agent - Ramp and Customer Service
Envoy Air Inc. —Laredo, TX
- $14.08 an hour
- Extended hours
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
Customer Service Representative
Buckland —Laredo, TX
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Customer Service Representative
Critter Care Veterinary Clinic —Laredo, TX
- Weekends as needed
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Manuel Gomez III - State Farm Agent —Laredo, TX
- $14 - $20 an hour
- Part-time
- Spanish
- Office
- Communication skills
- Disability insurance
- 401(k)
Quick Apply
Customer Service Representative
U-Haul —Laredo, TX
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Action Credit Loans —Laredo, TX
- From $14.50 an hour
- Part-time
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
SERCO OF TEXAS - LAREDO —Laredo, TX
- Spanish
- Ability to walk for extended periods
- English
9d
Brokerage Customer Service Representative
Redwood Logistics —Laredo, TX
- $16 - $19 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Representative
Imperative Logistics —Laredo, TX
- Extended hours
- Spanish
- Word processing
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply

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Warranty Coordinator

Killam -
Laredo, TX

Quick Apply

Job Details

Full-time
$48,263.21 - $58,123.44 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Computer operation
Customer communication
Safety protocol adherence
Professional ethics
Writing skills
Copy machines
Driver's License
Conflict management
Productivity software

Full Job Description

Summary:

The Homebuilding Warranty Coordinator is responsible for managing all post-construction warranty requests and ensuring timely resolution of homeowner concerns. This role serves as the primary point of contact for homeowners after closing and plays a key role in delivering a positive customer experience. The Warranty Coordinator also conducts New Homeowner Orientations to educate buyers on home systems, warranty coverage, and maintenance expectations. Ideal candidates should have strong communication skills and excellent time management.

Essential Duties:

Serve as the primary point of contact for homeowners regarding warranty related concerns.
Educate homeowners on warranty coverage, maintenance responsibilities, and procedures.
Process incoming homeowner warranty claims and evaluate whether issues are covered under the builder's workmanship warranty or manufacturer guidelines.
Coordinate and schedule appointments between homeowners, field managers, and subcontractors to complete necessary home repairs.
Maintain detailed logs of all warranty claims, work orders, service letters, and resolutions.
Generate regular reports on service performance and recurring defect trends.
Coordinate final closing packages with title/escrow agents and distribute internally.
Generate regular status updates and reporting for management and sales teams.
Support sales agents with administrative tasks such as correspondence, file maintenance, and client communication.
Assist with homeowner communication post-closing for warranty orientation and transition.
Schedule and conduct New Homeowner Orientations prior to or at closing.
Educate homeowners on HVAC, plumbing, electrical, appliances, warranty coverage and procedures, and preventative maintenance and homeowner responsibilities.
Provide walkthroughs of the home and ensure all questions are addressed.
Ensure homeowners receive all necessary documentation, manuals, and warranty information.
Create a positive and professional first impression post-sale.

Education:

Associate’s or Bachelor’s degree preferred in related field; or comparable experience.

Experience:

2+ years of experience in homebuilding, construction, customer service, or warranty coordination.

Location:

Winfield Communities is located Laredo, Texas; this is an in office position based at our office in Laredo, all applicants will be required to relocate, if necessary.

Skills:

Must have the following skills and/or abilities:

Knowledge of residential construction processes and materials.
Strong organizational skills, attention to detail and time management skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office and warranty management software.
Ability to work in a fast-paced environment and manage multiple deadlines.
Strong customer service skills.
Ability to read blueprints and understand construction terminology preferred.
Strong follow through and accountability.
Excellent problem solving skills and conflict resolution.
Working knowledge of laptop, note pad, or other computer devices used to view agreements, report project status, submit/receive documents, or other related tasks.
Working knowledge of general office equipment such as phone system, copier, scanner, and the like.

Licenses/Certifications:

Must have a current valid driver’s license and a satisfactory driving record.

Physical Requirements:

Must be able to perform the following physical activity on a frequent to constant basis:

· Sit for long periods of time.

· Lift 10–20 lbs. of files, plans, office supplies, or similar items.

· Constantly uses fingers and hands when dialing/answering the telephone and operating a computer or other office machinery, such as a copy machine, scanner, and computer printer.

· Ability to hear average or normal conversations and receive ordinary information through verbal communications in person or detect objects in and around job site over the telephone.

· Average, ordinary visual acuity necessary to prepare or inspect documents; operate a computer or other office machinery; or.

· Walk short distances on slippery, even, and/or uneven surfaces.

· Stand, bend, stoop, kneel, crouch, twist, turn, or crawl.

Working Conditions:

· Majority of work is performed in an office atmosphere located inside a building with no hazardous or significantly unpleasant conditions.

· May require infrequent job site visits involve performing work in outdoor weather conditions with exposure to extreme cold, heat, and noise depending upon project site.

May travel locally during the workday.

Other Requirements:

Must be able to:

Adhere to the highest standards of ethics, integrity, professionalism, and discretion.
Project a courteous, professional and positive approach with clients, subcontractors, employees, and authorizing agencies while providing prompt, efficient, and accurate assistance.
Follow and exchange basic instructions, information, and guidelines.
Make decisions based on experience or knowledge with minimal supervision.
Participate in training and development opportunities offered to maintain related software and safety knowledge.
Adhere to and perform functions according to company and OSHA safety guidelines.
Maintain regular, timely, and predictable attendance.
Represent the company in a professional manner to callers and visitors.

Pay: $48,263.21 - $58,123.44 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

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I want to receive the latest job alert for csr in laredo tx

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