Top 5747 Benefits analyst Jobs in Largo, Md

Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Associate Tech Support Analyst
Optum —Washington, DC
- $28.94 - $51.83 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
International Affairs Analyst (Remote)
Amyand Consulting —Washington, DC
- $40,000 - $45,000 a year
- Contract
- Remote
- Analysis skills
- Project management
- Bachelor's degree
- Work from home
- Flexible schedule
Quick Apply
Benefits Analyst
Clark Construction Group —Bethesda, MD
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- AD&D insurance
7d
Public Health Evaluation Scientist (Chronic Disease)
Ripple Effect —Rockville, MD
- $85,344 - $98,145 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Continuous improvement
Quick Apply
4d
Data Analyst (Jr.)
OBAN Corporation —Vienna, VA
- Online Application
- Remote
- Bachelor of Science
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
9d
Systems Support Analyst
Luminis Health —Annapolis, MD
- $30.27 - $45.73 an hour
- Weekends as needed
- Computer literacy
- Bachelor of Science
- Mid-level
- AD&D insurance
- Paid holidays
10d
Board Certified Behavioral Analyst (BCBA)
Apex ABA Therapy —Maryland
- From $90,000 a year
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Mid-level
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
Crown ABA —Laurel, MD
- $85 - $110 an hour
- Part-time
- Management
- Mid-level
- Master's degree
- Health insurance
- Paid time off
Quick Apply
Software Engineer IV
ICI Services —Washington, DC
- Full-time
- Computer Science
- Bachelor of Science
- System design
- AD&D insurance
- Paid holidays
9d
Board Certified Behavior Analyst (BCBA) Hybrid
Admire ABA —Silver Spring, MD
- $90 - $120 an hour
- Part-time
- Data analysis skills
- Mid-level
- Analysis skills
- Professional development assistance
- Flexible schedule
Quick Apply
Software Engineer III
ICI Services —Washington, DC
- Full-time
- Computer Science
- Bachelor of Science
- System design
- AD&D insurance
- Paid holidays
9d
Board-Certified Behavior Analyst
Action Behavior Centers —Columbia, MD
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
2h
Board-Certified Behavior Analyst
Action Behavior Centers —Alexandria, VA
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
2h
Board-Certified Behavior Analyst
Action Behavior Centers —Rockville, MD
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
2h
Board Certified Behavior Analyst (BCBA) – In-Home
Brighter Strides ABA —Baltimore, MD
- $90 - $115 an hour
- Part-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Mid-level
- Children
- Continuing education credits
- Relocation assistance
Quick Apply
10d
Model-Based Systems Engineer III
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- 4 years
- AD&D insurance
- Paid holidays
11d
Model-Based Systems Engineer IV
ICI Services —Washington, DC
- Full-time
- Engineering
- Software development
- Senior level
- AD&D insurance
- Paid holidays
9d
Solutions Architect
RWD Consulting, LLC —Bethesda, MD
- $100,000 - $130,000 a year
- Full-time
- 7 years
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Naval Architect III
ICI Services —Washington, DC
- Full-time
- Engineering
- Mid-level
- Supervising experience
- AD&D insurance
- Paid holidays

I want to receive the latest job alert for benefits analyst in largo, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

benefits analyst jobs near largo, md

Data Analyst jobs in Vienna, VA

Board Certified Behavior Analyst jobs in Baltimore, MD

Software Engineer jobs in Washington, DC

Senior Software Engineer jobs in Washington, DC

Board Certified Behavior Analyst jobs in Rockville, MD

Benefits Analyst jobs in Bethesda, MD

Board Certified Behavior Analyst jobs in Alexandria, VA

Modeling Engineer jobs in Washington, DC

Technical Support Specialist jobs in Washington, DC

Systems Analyst jobs in Annapolis, MD

Solution Architect jobs in Bethesda, MD

Naval Architect jobs in Washington, DC

Site Reliability Engineer jobs in Boston, MA

Public Health Engineer jobs in North Carolina

Remote Public Health jobs in Ohio

Public Health Engineer jobs in Atlanta, GA

Public Health Engineer jobs in Evanston, IL

Masters In Public Health jobs in Denver, CO

Sutter Health Nurse jobs in San Jose, CA

Data Analyst jobs in Naperville, IL

Service Desk Analyst

Highrise Consulting Inc -
Bethesda, MD

Apply Now

Job Details

Full-time
$24 - $28 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Incident Escalation
Managing clients in a customer support role
Customer support ticket management
Customer support
Escalation handling
Ticketing system technical support

Full Job Description

Description:

Highrise Consulting, Inc seeks a Service Desk Analyst for a full-time remote role, supporting our client at The National Institutes of Health (NIH) in Bethesda, MD. Service Desk Analysts receive inbound calls and provide functional customer service and application software assistance to business applicants of the Federal Grants Lifecycle. Candidate must be comfortable interfacing with highly educated specialists as well as applicants who are new to the grants process; must have the ability and desire to learn quickly and apply knowledge effectively; and support the team mission to provide outstanding customer service.

JOB DUTIES AND RESPONSIBILITIES:

Engage with a high volume of customers daily, and respond to their software service requests via telephonic and web-based communications.
Triage problems and document triage methodology in CRM ticketing system.
Troubleshoot and analyze system application issues accurately in a fast-paced environment.
Maintain accurate information and timely updates using a CRM ticketing system.
Follow proper escalation guidelines.
Experience supporting system issues with internal and external users.
Review training material and other resources to accurately apply business application knowledge
when communicating with end-users.
Work with team members and subject matter experts to document /communicate changes to
support the team mission.
Analyze and correct system problems using documented procedures, available tools, and personal
knowledge and skills.
Increase customer satisfaction by resolving issues.
Participate in continuous improvement by generating suggestions, engaging in problem-solving
activities to support teamwork.

ABOUT US: Highrise Consulting, Inc. is an Information Technology (IT) company headquartered in Bethesda, MD. Our goal is to provide our clients with the best technology services that contribute to building the most powerful, reliable and cost-effective solutions in the IT industry. Our company has established excellent working relationships with the Department of Health and Human Services (DHHS) and the National Institutes of Health (NIH) and formed strong partnerships with many leading IT businesses in the Health Services industry. We are committed to success and continuously seek to develop new opportunities across the public sector and beyond.

Benefits Summary:

Health Insurance Plans
Dental and Vision Benefits
Life and Short Term Disability Insurance
401(k) Plan with Company Matching
Paid Vacation and Sick Leave
Paid Federal Holidays
Flexible Spending Accounts support for Health and Dependent Care expenses

Highrise Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Highrise Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location where the company does business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are proud of our diversity and encourage veterans to apply. EOE M/F/D/V

Highrise Consulting, Inc. participates in the E-Verify program as required by law. Learn more.

Highrise Consulting, Inc. reserves the right to change any or all of the above benefits occasionally. Highrise cannot be held responsible if one of the listed benefits has been modified, deleted, or otherwise changed.

Requirements:

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:

Understanding of the Federal Grants process is a plus.
Application software support troubleshooting is a plus.
Prior customer and end-user support experience required.
Must have excellent communication skills.
Knowledge and understanding of the System Development Life Cycle (SDLC) is a plus.
Excellent problem-solving and analysis skills with the ability to effectively troubleshoot and resolve or escalate problems.
Use critical thinking to break down problems, evaluate solutions, and make decisions.
Prior experience working with a ticketing system or other Help Desk tools.
Ability to identify and utilize relevant resources to provide customers with information and resolution.
Strong research and resource management skills.
Experience working within the National Institutes of Health, or another Federal Agency is a plus.
Must pass a background investigation and qualify for a Public Trust clearance.

EDUCATION AND TRAINING REQUIREMENTS:

Bachelor’s degree preferred
3 to 5 years of customer support experience providing functional support is preferred

ELIGIBILITY:

Must be able to pass a background investigation and qualify for a Public Trust clearance

Apply Now

Refine Your Search

benefits analyst jobs in largo, md

Service Desk Analyst

Associate Tech Support Analyst

International Affairs Analyst (Remote)

Benefits Analyst

Public Health Evaluation Scientist (Chronic Disease)

Data Analyst (Jr.)

Systems Support Analyst

Board Certified Behavioral Analyst (BCBA)

Board Certified Behavior Analyst (BCBA)

Software Engineer IV

Board Certified Behavior Analyst (BCBA) Hybrid

Software Engineer III

Board-Certified Behavior Analyst

Board-Certified Behavior Analyst

Board-Certified Behavior Analyst

Board Certified Behavior Analyst (BCBA) – In-Home

Model-Based Systems Engineer III

Model-Based Systems Engineer IV

Solutions Architect

Naval Architect III

I want to receive the latest job alert for benefits analyst in largo, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected