Top 188 It Jobs in Lawnton Pa

Technical Support Agent
Essintial Enterprise Solutions LLC —Camp Hill, PA
- $21 - $23 an hour
- Travel
- POS
- Senior level
Quick Apply
Technical Support Engineer
RaymanTech USA Inc —Middletown, PA
- $72,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
5d
Head of IT
Confidential —York, PA
- $80,000 - $85,000 a year
- Full-time
- Azure
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
6d
Service Desk Analyst
Brooksource —Harrisburg, PA
- Up to $20 an hour
- Contract
- Word processing
- Computer literacy
- Writing skills
Quick Apply
IT Manager/Director
Robert Half —York, PA
- $120,000 - $130,000 a year
- Continuous improvement
- US work authorization
- Senior level
- Disability insurance
- Dental insurance
Quick Apply
11d
Jr IT Support Analyst
D&H —Harrisburg, PA
- Hybrid work
- Office
- Windows
- Trade school
- Health insurance
- Dental insurance
Junior IT Specialist
Amphenol TCS —Yocumtown, PA
- Ability to lift 50 pounds
- Associate's degree
- Entry level
Quick Apply
IT Support Specialist - Mondays ONLY
Itero Group —Harrisburg, PA
- Part-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
13d
Computer Support
ATC —Harrisburg, PA
- Contract
- Mid-level
- Contracts
- In-person
Information Technology Generalist 1
Commonwealth of Pennsylvania —Harrisburg, PA
- $59,345 - $90,211 a year
- Full-time
- Office
- Entry level
- Work from home
13d
IT Support
ATC —Mechanicsburg, PA
- Contract
- Mid-level
- Contracts
- In-person
Information Technology Generalist 1
Commonwealth of PA —Harrisburg, PA
- $59,345 - $90,211 a year
- Full-time
- Office
- 1 year
- Associate's degree
- Paid parental leave
- Health insurance
13d
IT Desktop Support - Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Entry level
Quick Apply
Junior IT Specialist
Amphenol Communications Solutions —Yocumtown, PA
- Ability to lift 50 pounds
- Associate's degree
- Entry level
Technical Support
ATC —Mechanicsburg, PA
- Contract
- Mid-level
- Contracts
- In-person
Digital Systems Specialist I
The Hershey Company —Hershey, PA
- Online Application
- English
- Windows
- Organizational skills
10d
Technical Support Specialist (NE)
Syncreon —Middletown, PA
- On call
- Computer Science
- English
- Mid-level
13d
IT Support Specalist
ATC —Harrisburg, PA
- Full-time
- Research
- Office
- Windows
Desktop Support
ATC —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
14d
IT Help desk
ATC —Harrisburg, PA
- Contract
- Research
- Communication skills
- Entry level

I want to receive the latest job alert for it in lawnton pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near lawnton pa

Technical Support Agent

Essintial Enterprise Solutions LLC -
Camp Hill, PA

Quick Apply

Job Details

$21 - $23 an hour

Qualifications

Telecommunications network troubleshooting
Field service equipment repair
On-site technical support
Hardware maintenance
Low-voltage system cabling
Printer (troubleshooting support)
User training (technical support)
IT infrastructure
On-site repair services (office equipment)
POS
Networking equipment (troubleshooting support)
Hardware diagnostics
Technical Proficiency
Peripheral hardware support
Server hardware support

Full Job Description

Description:

Job Description: Technical Support Agent

Position Type: Multi-Shift (24/7 Operations Support)

Position Summary

The Technical Support Specialist provides remote technical leadership and diagnostic expertise for field technicians performing onsite break/fix services and hardware restorations. This role is responsible for guiding the repair, replacement, and troubleshooting of critical IT infrastructure, including servers, POS systems, and network stacks. The Specialist utilizes video and photo validation alongside remote diagnostic tools to ensure hardware failures are resolved and all repairs meet exacting enterprise standards for physical installation and connectivity.

Primary Responsibilities

Remote Diagnostic Leadership: Serve as the primary technical resource for onsite technicians; provide real-time guidance to diagnose hardware failures and determine the necessary course of action for repair or replacement.
Server & POS Restoration: Oversee the physical repair or swap-out of server components and Point of Sale (POS) terminals, ensuring proper power-up and return-to-service protocols.
Network & Connectivity Repair: Lead the troubleshooting of localized network failures, port issues, and device connectivity to restore site operations.
Printer & Peripheral Troubleshooting: Guide the repair or replacement of printers and associated peripherals, ensuring full functional testing post-fix.
Visual Quality Assurance: Perform detailed inspections via video chat and high-resolution photos to confirm that all repairs are structurally sound, hardware is mounted correctly, and cables are dressed to professional standards.
Cabling & Infrastructure Integrity: Validate that any cabling replaced or adjusted during a break/fix event is routed, dressed, and labeled according to original site standards.
Incident Management: Manage the technical lifecycle of a service ticket, from initial onsite arrival and diagnosis to final documentation and site sign-off.
Evidence-Based Sign-off: Review and approve site deliverables through photographic evidence and video walkthroughs to ensure the technician has met all project requirements before departing.

#EES25

Requirements:

Required Skills & Abilities

Hardware Break/Fix Expertise: Extensive experience diagnosing and repairing rack-mounted servers, POS systems, and enterprise-grade printers.

Infrastructure Knowledge: Deep understanding of structured cabling and the ability to guide field resources in proper cable management and terminations.

Network Troubleshooting: Strong proficiency in identifying hardware-level network issues, including faulty ports, bad patches, and device-level configuration errors.

Technical Instruction: Exceptional ability to provide clear, step-by-step verbal instructions to field resources in high-pressure "down-site" scenarios.

Visual Auditing: Ability to identify secondary issues—such as loose connections, improper mounting, or environmental risks—through remote digital media (photos/video).

Experience & Requirements

Professional Experience: 2+ years in hardware break/fix, wiring/cabling, or as a field service technician/technical lead.

Remote Support: 2+ years of experience in a technical support center or remote hardware validation role.

Shift Flexibility: Ability to work various shifts (1st, 2nd, or 3rd) as required to support 24/7 nationwide break/fix operations.

Travel: Ability to travel for initial training to master specific hardware standards and diagnostic protocols.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Quick Apply

Refine Your Search

it jobs in lawnton pa

Technical Support Agent

Technical Support Engineer

Head of IT

Service Desk Analyst

IT Manager/Director

Jr IT Support Analyst

Junior IT Specialist

IT Support Specialist - Mondays ONLY

Computer Support

Information Technology Generalist 1

IT Support

Information Technology Generalist 1

IT Desktop Support - Harrisburg, PA

Junior IT Specialist

Technical Support

Digital Systems Specialist I

Technical Support Specialist (NE)

IT Support Specalist

Desktop Support

IT Help desk

I want to receive the latest job alert for it in lawnton pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected