Top 19 Desktop support technician Jobs in Lawrenceville Ga

Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
Desktop Support Technician
NTT Ltd —Alpharetta, GA
- $25.66 - $34.72 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
10d
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Senior Desktop Support Technician
Comtech Global Inc —Gwinnett County, GA
- $50,000 - $70,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
Quick Apply
2d
IT Tech Support
thredUP Inc —Suwanee, GA
- Full-time
- Background check
- 18 years or older
- English
- Employee stock purchase plan
- Paid holidays
12d
Desktop Support Technician
Ovation Workplace Services Inc —Atlanta, GA
- $35,000 - $49,000 a year
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
IT Technician
CM Mission Critical Engineering —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Dedicated Onsite IT Technician - Stone Mountain, GA
In-Telecom —Stone Mountain, GA
- $57,000 - $67,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Disability insurance
- Vision insurance
Quick Apply
Apprentice AV Technician
Atlanta Audio & Automation —Atlanta, GA
- $18 - $25 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
IT Support Technician
Housing Development Corporation —Decatur, GA
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
Laptop Certification Tech - Hands on - Novice/Apprentice/Journeyman/Master Techs
SHG Technology Solutions —Atlanta, GA
- Up to $27 an hour
- Part-time
- Assembly
- Analysis skills
- Bachelor's degree
- Paid training
- Employee assistance program
Quick Apply
3d
RSC Support Technician
Church's Chicken —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
Durable Medical Equipment Delivery Driver - Tucker, GA
Dragonfly Health —Tucker, GA
- $24 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
5d
Fleet Technician 2 (Experienced)
PepsiCo Beverages North America —Stone Mountain, GA
- $39 an hour
- Night shift
- CDL B
- 18 years or older
- Mechanic experience
- Health insurance
- Dental insurance
3h

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IT Field Technician
E.J.GROUP —Fairburn, GA
Coordinate and assist with field-focused technology app/tool testing and implementations, which may include end-user training. *Print and File share services*.
$50,000 an hour
Quick Apply
4d
Help Desk Technician
LJG Sales and Marketing Inc —Smyrna, GA
Respond to help desk tickets, phone calls, and walk-up support requests in a timely manner. High school diploma or equivalent required; Associate's or…
$23.36 - $28.13 an hour
Quick Apply
5d

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Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual)…
$22.35 - $26.08 an hour
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
12d

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desktop support technician jobs near lawrenceville ga

Helpdesk Technician

Authority Brands -
Atlanta, GA

Quick Apply

Job Details

Full-time
From $28 an hour

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

Jira
Computer science
Azure
Email customer support
Technical support via phone
Computer Science
Phone communication
Process optimization
Associate's degree in computer science
Microsoft Exchange
Public Cloud
Mid-level
Windows
Incident Escalation
Microsoft Office
Continuous improvement
Desktop (troubleshooting support)
Phone triage
Technical support via email
Desktop administration
Escalation handling
Communication skills
IT department experience
Under 1 year
Ticketing system technical support
Mobile devices
Database software proficiency

Full Job Description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

The Helpdesk Technician is responsible for technical support, assisting end users with their day-to-day technical duties and issues.

Responsibilities:

Serve as the first point of contact for users (Tier 1) seeking technical assistance over the phone, email, and ticketing system.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by the user.
Triage and prioritize helpdesk support requests.
Work on multiple systems from different company departments.
Direct unresolved issues to the next level of support personnel (Tier 2).
Record events and problems and their resolution in helpdesk tickets.
Identify and suggest possible improvements on helpdesk policies and procedures.
Assist the IT department as needed.

Qualifications:

2-year degree in computer science or similar experience.
Proven experience as a Helpdesk Technician or other IT support role.
Tech savvy with working knowledge of office automation products, databases and remote-control tools.
Jira ticket system experience preferred but not required.
Azure, Office 365, Exchange online, Windows 10 experience
Ability to diagnose and resolve basic to mid-level technical issues.
Good understanding of computer systems, mobile devices, and other tech products.
Excellent verbal and written communication skills.
Solution orientation to problem resolution and process improvement.
Thorough knowledge of desktop and business/technical support systems.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer

Pay: From $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in lawrenceville ga

Helpdesk Technician

Help Desk Technician (Part Time)

Desktop Support Technician

Helpdesk Associate Tier 1

Senior Desktop Support Technician

IT Tech Support

Desktop Support Technician

IT Technician

Dedicated Onsite IT Technician - Stone Mountain, GA

Apprentice AV Technician

IT Support Technician

Laptop Certification Tech - Hands on - Novice/Apprentice/Journeyman/Master Techs

RSC Support Technician

Durable Medical Equipment Delivery Driver - Tucker, GA

Fleet Technician 2 (Experienced)

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