Top 71 Crm administrator Jobs in Leander Tx

Junior Call Center Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
4d
Regional Manager - Texas
Studies Weekly Inc. —Texas
- From $85,000 a year
- Full-time
- Remote
- School experience
- 3 years
- Ability to climb stairs
- Health savings account
- Health insurance
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4d
Business Systems Administrator
MANITEX INC —Georgetown, TX
- Computer science
- Computer Science
- Mid-level
NetSuite Administrator
HotSchedules Corporate —Austin, TX
- Full-time
- Computer science
- Computer Science
- Customer service
School Office Administrator
Chabad of Austin Inc —Austin, TX
- $25 - $30 an hour
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
4d
Sales & Marketing Administrator
CyberStreams —Austin, TX
- Marketing
- Mid-level
- Office
- Paid training
- Paid holidays
Hubspot Administrator
Rezdy —Austin, TX
- Full-time
- Senior level
Quick Apply
Five9 Administrator
Internet Brands —Austin, TX
- Full-time
- System design
- Bachelor's degree
- Fair chance
- Commuter assistance
- AD&D insurance
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School Office Administrator
Tamim of Austin —Austin, TX
- $25 - $30 an hour
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply
10d
Business Systems Analyst
BigCommerce —Austin, TX
- $93,000 - $139,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Office Administrator
Conserva Irrigation of West Austin Texas —Austin, TX
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Inventory management
- Mid-level
- Opportunities for advancement
Quick Apply
Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate
PRICE WATERHOUSE COOPERS —Austin, TX
- $77,000 - $202,000 a year
- Azure
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Accounting Administrator
Dynamics CRM Recruiting Solutions —Austin, TX
- Full-time
- Microsoft Outlook
- Basic math
- Mid-level
Business Systems Analyst
Commerce —Austin, TX
- $93,000 - $139,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Client Success Manager
Bankjoy —Austin, TX
- Full-time
- Remote
- Organizational skills
- Senior level
- Leadership
- Paid parental leave
- Health insurance
2d
IT Systems Support Specialist
United Way for Greater Austin —Austin, TX
- $57,490 - $67,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- Bachelor's degree
- 403(b) matching
- Paid parental leave
Quick Apply
Atlassian Consultants - Ongoing Contracts
Praecipio Consulting —Austin, TX
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply
Graduation Success Coordinator, Texas One Stop for Enrollment Services
University of Texas at Austin —Austin, TX
- From $50,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Retirement plan
13d
Sales Operations Associate
QuinStreet —Austin, TX
- $60,000 - $75,000 a year
- Remote
- Mid-level
- Analysis skills
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
13d
Database Administrator/ETL & Data Integration Engineer
Health & Human Services Comm —Austin, TX
- $7,015.16 - $11,500.00 a month
- Online Application
- Computer Science
- Office
- 8 years
- Health insurance
- Opportunities for advancement
Quick Apply

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crm administrator jobs near leander tx

Junior Call Center Systems Administrator

DaBella -
Austin, TX

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Job Details

Full-time
$70,000 - $80,000 a year
4 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Non-technical user support
Computer science
Data compliance
Bachelor's degree in information technology
Computer Science
Texting/chatbox tools
IT user and group management
Automation
Associate's degree in computer science
Technical documentation
Enterprise software
IT system monitoring
Regulatory compliance
System performance optimization
Training material drafting
Technology security practices
System maintenance
Salesforce Cloud
Analysis skills
IVR
Bachelor's degree
Associate's degree in information technology
Internal employee customer service
Cloud service support
Data access controls implementation
Scripting
Technical customer support solution
Organizational skills
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

Location: Austin, TX or Dallas, TX

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

crm administrator jobs in leander tx

Junior Call Center Systems Administrator

Regional Manager - Texas

Business Systems Administrator

NetSuite Administrator

School Office Administrator

Sales & Marketing Administrator

Hubspot Administrator

Five9 Administrator

School Office Administrator

Business Systems Analyst

Office Administrator

Microsoft D365 CRM or Copilot/AI Functional Lead, Senior Associate

Accounting Administrator

Business Systems Analyst

Client Success Manager

IT Systems Support Specialist

Atlassian Consultants - Ongoing Contracts

Graduation Success Coordinator, Texas One Stop for Enrollment Services

Sales Operations Associate

Database Administrator/ETL & Data Integration Engineer

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