Top 147 customer service manager Jobs in leander tx

Client Service Manager - Stock Plan Services
Charles Schwab —Austin, TX
- $80,000 - $120,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Employee stock purchase plan
2d
Customer Service Manager
LTD Material, LLC —Austin, TX
- $46,624.61 - $56,150.07 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Luxury Client Experience Lead
Zadok Jewelers —Austin, TX
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Supervisor for a Telecommunications Company
BCTec Corp —Austin, TX
- $1,000 a week
- Email
- Microsoft Excel
- Management
- Customer service
- Paid training
- Fuel card
Quick Apply
Quality Coach
TMP Worldwide India Private Limited for ERS US —Texas
- $16.00 - $17.50 an hour
- Email
- Remote
- Mid-level
- Windows
- Microsoft Office
- AD&D insurance
- Paid holidays
Quick Apply
Assistant to Client Services Manager | Support Role with Growth to Manager | Austin, TX
Scribe Residential Management —Austin, TX
- From $18 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Paid time off
- Professional development assistance
Quick Apply
Team Lead, Customer Success
UVeye —Austin, TX
- $125,000 - $135,000 a year
- Full-time
- Up to 50% travel
- Dealership
- Analysis skills
- Paid holidays
- Health insurance
Front Desk / Customer Service Representative - Key Holder (Shift Leader)
Skygroup Investment LLC —Austin, TX
- $14 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Computer literacy
- Store discount
- Health insurance
Quick Apply
Director, Voice of Customer/CX- Financial Services
The MOHR Enterprises LLC —Austin, TX
- $120,000 a year
- Monday to Friday
- 7 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service - Self Storage Manager
Public Storage —Round Rock, TX
- $16.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
18h
Customer Service & Contact Center Manager - Tech Products
Fast Ramp —Georgetown, TX
- $55,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Team management
- Paid holidays
- Health insurance
Quick Apply
Workforce Manager
The Knot Worldwide —Austin, TX
- $59,098 - $101,311 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Parental leave
Quick Apply
Customer Success Manager
Satellite Industries Inc —Cedar Park, TX
- Bilingual
- Microsoft Outlook
- Mid-level
Quick Apply
Senior Manager Customer Support
DeepL —Austin, TX
- $153,000 - $180,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Flexible schedule
Partner Operations Manager, Cloud Support
Google —Austin, TX
- $114,000 - $163,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Supervisor, Starlink Customer Support - 4th Shift
SpaceX —Austin, TX
- Extended hours
- Mid-level
- SQL
- Bachelor's degree
Customer Experience Manager
Five Below Inc —Cedar Park, TX
- From $15 an hour
- Full-time
- Mid-level
- Travel
- Leadership
- Health insurance
Quick Apply
8d
Manager - VMware Customer Success
SHI International Corporation —Austin, TX
- $100,000 - $200,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Member Concierge Leader
Life Time —Austin, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Manager, PEO Implementation
Rippling —Austin, TX
- $94,350 - $149,387 a year
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Mentoring
13h

I want to receive the latest job alert for customer service manager in leander tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near leander tx

Front Desk Agent jobs in Austin, TX

Client Services Manager jobs in Austin, TX

Concierge jobs in Austin, TX

Implementation Specialist jobs in Austin, TX

Customer Service Manager jobs in Austin, TX

Director Of Customer Service jobs in Austin, TX

Workforce Manager jobs in Austin, TX

Customer Success Manager jobs in Austin, TX

Shift Leader jobs in Austin, TX

Partnership Manager jobs in Austin, TX

Part Time Real Estate Agent jobs in Jacksonville, Fl

Front Desk Agent jobs in Atlantic City, Nj

Front Desk Agent jobs in Big Bear Lake, Ca

Front Desk Agent jobs in Irving, Tx

Help Desk jobs in Lancaster, Pa

Hotel Front Desk jobs in New York, Ny

Front Desk Agent jobs in Las Vegas, Nv

Ticket Agent jobs in San Francisco International Airport, Ca

Customer Service jobs in Anchorage, Ak

Customer Experience Manager jobs in Kansas City, Ks

Client Service Manager - Stock Plan Services

Charles Schwab -
Austin, TX

Apply Now

Job Details

$80,000 - $120,000 a year
2 days ago

Benefits

Stock options
Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Sabbatical

Qualifications

Equity management
Spreadsheets
Professional ethics
Presentations for conferences or internal meetings
IFRS
Microsoft Office
Stock administration
Accounting standards
Cross-functional communication

Full Job Description

Position Type: Regular

Your opportunity

Schwab Stock Plan Services (SPS) provides a variety of solutions to large, publically traded companies for the administration of their Equity Compensation plans, including stock options, restricted stock, and employee stock purchase programs. SPS offers solutions for the administration of these plans up to and including full outsourcing capabilities for the recordkeeping and employee services. Our mission is to provide a world class experience for our clients and to provide the opportunity for the employees of our corporate clients to achieve their financial goals.

Specifically, the SPS Client Services team plays a vital role in the delivery of our services. They are responsible for the day to day interaction between Schwab and our largest, most complex corporate clients, ensuring all aspects of their plans are operating smoothly. This team provides training and guidance to our corporate clients on how to most efficiently utilize Schwab’s tools and services in addition to assisting our clients trouble shoot issues by researching items and presenting solutions. This includes partnering with other teams within SPS to ensure a consistent client experience from implementation through to ongoing administration of the plan. The Client Services team is expected to partner with the SPS Relationship Management, Education, Trading, Product Management and Conversion teams to ensure a consistent and quality experience for our corporate clients and their employees.

As a Client Service manager in SPS you will manage clients based on their value and specific needs. Specific responsibilities include:

Serve as primary daily point of contact for clients with the ability to answer questions regarding provisions of complex equity compensation plans and financial reporting
Periodic review of client financial health in order to increase participant engagement for individual retail client solution opportunities
Provide oversight and planning of client events (i.e. grants, exercises, restricted stock releases, ESPP, dividends, etc.) for assigned companies to ensure flawless execution
Partner with clients to create solutions for unique administrative needs while managing risk to Schwab.
Coordinate resources to deliver on specific projects for clients, including mergers and acquisitions, new plan introductions and communication campaigns.
Resolve client items accurately and in a timely manner.
Responsible for developing and sustaining a long-term relationship with clients.
Stay current on equity compensation industry standards and trends via conference participation (GEO and NASPP) including continuing CEP education, local industry chapter participation, client forum presentations, etc.
Implement controls and oversight for high value transactions, including transactions for top level executives at target corporate clients.
Responsible for weekly or bi-weekly check-ins calls with assigned clients to ensure overall satisfaction, timely resolution of issues/items and consultative interaction is occurring. Recognize opportunities for improvement and growth in the relationship.
Participate in the creation and delivery of regular on-site client service review meetings with assigned clients.
Provide training and expertise around Schwab system functionality and capabilities to our corporate clients, enhancing their experience with Schwab.
Provide team sales support for the SPS Sales team as needed (RFP and RFI response review, onsite presentations, webcasts, and system demonstrations).
Participate in providing requirements and enhancements for SPS systems and processes.
Provide guidance to technology teams and advocate for client needs and requests.
Must have flexibility to provide after hours and periodic weekend support for client events and escalations.

What you have

Required qualifications include:

Advanced Knowledge of Excel and other MS Office skills.
Excellent communication, problem solving, and presentation skills to influence and build consensus among your team members and leadership.
Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics
Strong organizational skills with ability to work on multiple assignments simultaneously and complete them within established deadlines.
Capacity to be a flexible & adapt to shifting priorities and be a collaborative team player.
Proven working knowledge of stock options, employee stock purchase plans, dividend equivalent rights, restricted stock, ASC718/IFRS2 and/or corporate accounting administration.
Travel Requirements: 10- 25%

Preferred qualifications include:

Bachelor’s degree highly preferred.
CEP Certification Level 1 or higher preferred.
Brokerage, financial or accounting experience within a corporate or brokerage environment preferred.
Familiarity with Equity Compensation Administration systems a plus.
Ability to articulate Schwab's Visions and Values to team members.
Project management, business analysis and/or consulting experience preferred.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

Apply Now

Refine Your Search

customer service manager jobs in leander tx

Client Service Manager - Stock Plan Services

Customer Service Manager

Luxury Client Experience Lead

Supervisor for a Telecommunications Company

Quality Coach

Assistant to Client Services Manager | Support Role with Growth to Manager | Austin, TX

Team Lead, Customer Success

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

Director, Voice of Customer/CX- Financial Services

Customer Service - Self Storage Manager

Customer Service & Contact Center Manager - Tech Products

Workforce Manager

Customer Success Manager

Senior Manager Customer Support

Partner Operations Manager, Cloud Support

Supervisor, Starlink Customer Support - 4th Shift

Customer Experience Manager

Manager - VMware Customer Success

Member Concierge Leader

Manager, PEO Implementation

I want to receive the latest job alert for customer service manager in leander tx

Related Searches

Explore jobs in more locations

Your opportunity

What you have

What’s in it for you

Job Seeker Tools

Employer Tools

Browse

Stay Connected