Top 55 Customer care coordinator Jobs in Lee's Summit, Mo

Customer Support Specialist
Aria Care Partners —Overland Park, KS
- Full-time
- Mid-level
- Office
- Quality control
- Health savings account
- Paid holidays
Quick Apply
Full Time Patient Care Coordinator
Advanced Sports and Family Chiropractic + Acupuncture —Blue Springs, MO
- $17 - $20 an hour
- Urgently hiring
- In person
- Clinic
- Computer skills
- 2 years
- Paid training
- Health insurance
Quick Apply
Admissions Coordinator
Heritage Wellness & Rehabilitation —Independence, MO
- Full-time
- Skilled nursing facility
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Clinical Care Coordinator
Aria Care Partners —Overland Park, KS
- Full-time
- Office
- Quality control
- Experience equivalent to degree accepted
- Health savings account
- Paid holidays
Quick Apply
Orthodontic Scheduling Coordinator
Kanning Orthodontics —Kansas City, MO
- Full-time
- Dental office
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Care Coordinator
Midtown Recovery Center —Kansas City, MO
- $40,000 - $50,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- HIPAA
Quick Apply
Front Desk Coordinator
KSMO Orthopedics LLC —Overland Park, KS
- Full-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
Medical Imaging Communications Coordinator - Medical Imaging - UH Truman Medical Center (5 days per week, varied shifts)
University Health KC —Kansas City, MO
- Full-time
- Hospital
- HIPAA
- Mid-level
Treatment coordinator
RADIANT GRIN SOLUTIONS LLC —Kansas City, MO
- $22 - $27 an hour
- Full-time
- Dental office
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
Elysian Wellness Campus —Kansas City, MO
- $16 - $18 an hour
- Full-time
- Clinic
- Organizational skills
- Communication skills
Quick Apply
Admission Coordinator
Sunrise Nursing & Memory Care —Raymore, MO
- Full-time
- Skilled nursing facility
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Patient Access Coordinator
PT Solutions Physical Therapy —Kansas City, MO
- $18 - $19 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Paid time off
Quick Apply
After Hours Client Care Coordinator
First Light Home Care of Overland Park —Overland Park, KS
- Weekends as needed
- 5 years
- Team management
- Home Health
Quick Apply
Scheduling Coordinator
Highland Dental Clinic, LLC —Liberty, MO
- Full-time
- Dental office
- HIPAA
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Patient Access Coordinator
Hanger, Inc. —North Kansas City, MO
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- HIPAA
- Paid parental leave
- Paid holidays
Dental Receptionist
Dentistry For Children —Kansas City, MO
- From $19 an hour
- Full-time
- Dental office
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Patient Coordinator
Oral Surgery Partners —Leawood, KS
- Full-time
- Dental office
- Surgery
- HIPAA
- Profit sharing
- Health savings account
Quick Apply
Patient Registration Coordinator
Behavioral Health Group —Kansas City, MO
- $18 an hour
- No nights
- Addiction Medicine
- Word processing
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Custody Onboarding Coordinator Senior
UMB Financial Corporation —Kansas City, MO
- $51,480 - $90,760 a year
- Email
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Overnight Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $23 - $26 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply

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Customer Support Specialist

Aria Care Partners -
Overland Park, KS

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Collaborate with healthcare professionals
Email customer support
Spreadsheets
Mid-level
Managing clients in a customer support role
Healthcare referral management
Overseeing care coordination
Task prioritization
Quality control
Computer skills
Phone call management
Care coordination
Associate's degree

Full Job Description

Description:

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

The Position
Customer Support Specialists are responsible for ensuring facilities have an exceptional clinical support experience. They are responsible for letting facilities know when clinical teams will be out, who they are scheduled to see and address any questions/concerns the facility has along the way.

Essential Duties

Provide exceptional customer service to nursing facilities through managing routine on-site care, denture/glasses/hearing aid coordination and extra visits as necessary.
Respond to facility emails and phone calls within 1 business day
Work with facility when triage form is submitted to ensure follow-through
Work with facilities to coordinate outside referrals when indicated
Send facilities patient lists 2 weeks and 2 days prior to scheduled clinical visits
Confirm visits with facilities
Collect forms from facilities to ensure as many residents are receiving services as possible, utilizing FFS when available
Collaborate with Clinical Care Coordinator to ensure that requested patients are seen in timely manner
Review and update weekly reports
Monitor dashboard daily
Perform other duties as necessary

Requirements:

Associate or Bachelor’s degree preferred; or equivalent work experience.
2-3 years’ experience preferred.
Customer service experience preferred.

Other Qualifications

Customer Service - the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
Problem solving - the individual identifies and resolves problems in a timely manner.
Planning/organizing - the individual prioritizes and plans work activities and uses time efficiently.
Quality control/Attention to detail - the individual demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
Adaptability - the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Computer skills - considerable knowledge of computer systems/programs including Excel. Ability to quickly learn, adapt, and navigate new or complex software systems. Ability to work in and utilize multiple systems concurrently.
Able to work in collaborative team environment.

Physical Efforts & Working Conditions

Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. Ability to lift 15-20 lbs.

This is a full-time position working standard business hours Monday – Friday, although project support may require temporary adjustments to those hours only as needed.

Location

Position reports to the office for first six-months then qualifies to moves to hybrid with successful completion of training and satisfactory performance.

Benefits

We offer a comprehensive benefit package for you and your family, including:

PTO and Paid Holidays for FT Employees
401k Retirement Plan with a Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

#LI-GC1

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Refine Your Search

customer care coordinator jobs in lee's summit, mo

Customer Support Specialist

Full Time Patient Care Coordinator

Admissions Coordinator

Clinical Care Coordinator

Orthodontic Scheduling Coordinator

Care Coordinator

Front Desk Coordinator

Medical Imaging Communications Coordinator - Medical Imaging - UH Truman Medical Center (5 days per week, varied shifts)

Treatment coordinator

Front Desk Coordinator

Admission Coordinator

Patient Access Coordinator

After Hours Client Care Coordinator

Scheduling Coordinator

Patient Access Coordinator

Dental Receptionist

Patient Coordinator

Patient Registration Coordinator

Custody Onboarding Coordinator Senior

Overnight Emergency Response Center Coordinator

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