Top 56 Helpdesk technician Jobs in Lehi Ut

Network Support Technician
Inserso Corporation —West Valley City, UT
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
10d
Help Desk Technician
Moxtek —Orem, UT
- $24 - $28 an hour
- Full-time
- English
- Computer networking
- 2 years
- Health savings account
- Disability insurance
Quick Apply
5d
IT Helpdesk Technician
Mo' Bettahs —Lehi, UT
- Full-time
- Up to 50% travel
- Mid-level
- Office
6d
IT Support Technician - Salt Lake City
SGA Dental Partners —Saratoga Springs, UT
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
6d
Information Technology Help Desk
System Networks —Orem, UT
- From $15 an hour
- Part-time
- Software troubleshooting
- Customer service
- No experience needed
- Opportunities for advancement
Quick Apply
11d
Help Desk Technician
Thrive Foods —American Fork, UT
- Overtime
- Azure
- Office
- Windows
Help Desk Technician / Analyst
WesTech Engineering, LLC —Salt Lake City, UT
- Urgently hiring
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
12d
Service Desk Analyst
Ultradent Products Inc. —South Jordan, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
6d
IT Technician
Layton Construction —Sandy, UT
- Weekends as needed
- Computer science
- Clean driving record
- Computer Science
- Health savings account
- AD&D insurance
5d
IT Service Desk Technician / Project Engineer
Solid Base IT —Provo, UT
- $60,000 - $80,000 a year
- Full-time
- Azure
- Mid-level
- Windows
- Paid time off
Quick Apply
4d
IT Technician
Structure Tone —Sandy, UT
- Weekends as needed
- Computer science
- Clean driving record
- Computer Science
- Health savings account
- AD&D insurance
5d
Sr. Help Desk Support Technician
ID Logistics —West Jordan, UT
- $65,000 - $73,000 a year
- Night shift
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
IT Support Specialist
Boart Longyear —Salt Lake City, UT
- Online Application
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Help Desk Technician
Costa Vida —Pleasant Grove, UT
- Hospitality
- Construction site
- 5 years
Quick Apply
MIT Dispatcher
Les Olson Company —Salt Lake City, UT
- Full-time
- Mid-level
- Office
- Computer networking
- Health savings account
- Paid holidays
Quick Apply
Assistant Supervisor- ESD
Utah Valley University —Orem, UT
- $44,341 - $52,166 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
5d
HVAC & Plumbing Service Manager
Confidential —Sandy, UT
- $70,000 - $140,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Security Systems Technician
Sizzling Platter —Murray, UT
- From $20 an hour
- Overtime
- Up to 50% travel
- Windows
- Microsoft Office
- Health savings account
- Paid holidays
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Lehi, UT
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Help Desk Lead - IT Support Specialist IV
J-U-B Engineers, Inc. —Salt Lake City, UT
- $80,000 - $95,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Profit sharing
- Paid holidays
10d

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helpdesk technician jobs near lehi ut

Network Support Technician

Inserso Corporation -
West Valley City, UT

Quick Apply

Job Details

Full-time
10 days ago

Qualifications

Computer hardware
Desktop (troubleshooting support)
Systems engineering
Networking equipment (troubleshooting support)
Hardware diagnostics

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This position supports Surge Support requirements and is subject to inclusion in future contract iterations based on evolving program needs and contract scope.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Quick Apply

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helpdesk technician jobs in lehi ut

Network Support Technician

Help Desk Technician

IT Helpdesk Technician

IT Support Technician - Salt Lake City

Information Technology Help Desk

Help Desk Technician

Help Desk Technician / Analyst

Service Desk Analyst

IT Technician

IT Service Desk Technician / Project Engineer

IT Technician

Sr. Help Desk Support Technician

IT Support Specialist

Senior Help Desk Technician

MIT Dispatcher

Assistant Supervisor- ESD

HVAC & Plumbing Service Manager

Security Systems Technician

Now Hiring IT and Telecom Field Technicians

Help Desk Lead - IT Support Specialist IV

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