Top 743 Customer experience leader Jobs in Lenexa Ks

Customer Experience Team Leader I
Ikea us —Merriam, KS
- $24.08 - $34.01 an hour
- Full-time
- Background check
- Management
- Pass drug screening
- Paid parental leave
- Paid holidays
5d
Team Leader, Customer Experience & Outreach
Crate and Barrel —Leawood, KS
- Weekends as needed
- Mid-level
- Mentoring
- US work authorization
- Store discount
- Disability insurance
Construction Crew Leader in Training
Olshan Foundation Solutions —Kansas City, MO
- $18 - $20 an hour
- Background check
- Pass drug screening
- Residential
- Paid holidays
- Health insurance
Quick Apply
Continuous Improvement Lead - Stamping
General Motors —Kansas City, KS
- Email
- 5 years
- Travel
- US work authorization
- Benefits from day one
11d
Lead Estimator/ Advisor
CARSTAR OF RAYTOWN —Raytown, MO
- $55,000 - $85,000 a year
- Full-time
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Facilities Maintenance Technician Lead – Level 6
Panasonic Energy —De Soto, KS
- From $35.20 an hour
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Lead Mover & Driver (Chauffeur)
All My Sons Moving & Storage —Kansas City, MO
- $20 - $30 an hour
- Multiple hires
- Background check
- Military
- Pass drug screening
- Health insurance
- 401(k)
Quick Apply
Shift Leader
Pet Supplies Plus —Kansas City, MO
- From $13 an hour
- Weekends as needed
- 18 years or older
- Customer service
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
OTCHS Group Lead - 2nd shift
CVS Health —Kansas City, MO
- $17.00 - $28.46 an hour
- Full-time
- Forklift
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Fence Installer (Lead / Foreman)
Guier Fence —Blue Springs, MO
- $17 - $25 an hour
- 8 hour shift
- Background check
- Spanish
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Lead Window Cleaning Technician / Crew Leader
Sparkle Squad of Kansas City North —Kansas City, MO
- $20 - $26 an hour
- Full-time
- Mid-level
- Residential
- Driver's License
- Opportunities for advancement
Quick Apply
6d
Automotive Lead Technician
Firestone Complete Auto Care —Overland Park, KS
- $24.10 - $41.95 an hour
- Full-time
- Customer service
- 5 years
- Writing skills
- Paid training
- Paid holidays
Radiology Patient Services Team Lead
Clarity Care —Lenexa, KS
- From $23 an hour
- Full-time
- Medical office experience
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
Automotive Lead Technician
Tires Plus —Kansas City, KS
- $24.10 - $41.95 an hour
- Full-time
- Customer service
- 5 years
- Writing skills
- Paid training
- Paid holidays
AW Lead Appliance Installer Driver
CSC ServiceWorks / Appliance Warehouse —Kansas City, MO
- $22.07 - $26.48 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
6d
Lead Medical Technologist
Centerpoint Medical Center —Independence, MO
- Full-time
- Mid-level
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lead Software Engineer
Emergent Software —Kansas City, KS
- $140,000 - $160,000 a year
- Full-time
- Remote
- 5 years
- Java
- Mentoring
Quick Apply
6d
Insurance Business Growth Leader
Farmers Insurance Group - District Office of Joshua Sharp —Raytown, MO
- $125,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Opportunities for advancement
Quick Apply
Lead Mover & Driver (Non-CDL)
All My Sons Moving & Storage —Kansas City, KS
- $20 - $30 an hour
- Multiple hires
- Background check
- Military
- Pass drug screening
- Health insurance
- 401(k)
Quick Apply
Event Senior Technical Lead, Audio Visual (Video) - Loews Kansas City - $750 Sign On Bonus!
Encore Global —Kansas City, MO
- $17.21 - $22.37 an hour
- Weekends as needed
- Customer service
- Mid-level
- Hotel

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customer experience leader jobs near lenexa ks

Customer Experience Team Leader I

Ikea us -
Merriam, KS

Apply Now

Job Details

Full-time
$24.08 - $34.01 an hour
5 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Referral program
Retirement plan
Pet insurance

Qualifications

Employee onboarding
Succession planning
Customer communication
Customer relationship building
Resource allocation (project management tasks)
Management
Managing teams in a customer support role
Coaching
Client rapport building
Mid-level
Frontline customer support management
Team development
Hiring
Retail compliance procedures
Key Performance Indicators
Team training
Customer engagement
Customer relationship management
Leading team collaboration initiatives
Talent career development
Root cause analysis
Customer satisfaction improvement
Onboarding process management
Cash handling
Delegation

Full Job Description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and . Join the team and start a better life for yourself."

Location

Merriam
Employment type

Full Time Permanent
Department

Customer Relations
Anticipated Closure Date

2026-07-07

You already applied for this job.

Customer Experience Team Leader I with Facebook Customer Experience Team Leader I with LinkedIn Customer Experience Team Leader I with Twitter

Candidate profile (title) Why we will love you

Candidate profile (text) - Default language "You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment
is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you
want to contribute, grow, and your uniqueness. Join our team and start a better life for yourself."

Key responsibilities (title) What you'll be doing day to day

Key responsibilities (text) "• Leads and provides coaching to the co-workers on the shop floor to secure a consistent customer experience and operation in the Cash Lanes,
Click and Collect, Home Delivery, Handout and Car Loading Area.

Ensures customer service co-workers have the knowledge, confidence and empowerment to make decisions that have a great customer

experience outcome.

Monitors performance against agreed goals, adapting and taking action when required and analyzing customer concerns, KPI’s and root cause

analysis to make future improvements.

Monitors Cash Lanes, FSHO and CnC wait times, processes, and guidelines, and develops actions to improve customer experience.
Implements working routines, competence development and follow-up of Commercial Review and Compliance (ASR) related to the role and

functions.

Hires, onboards and trains Customer Care and Carts co-workers. Directs the overall selection, onboarding, development of co-workers. Creates

individual development plans, manages resource planning, co-worker relations issues and performance, and delegates responsibilities.

Ensures co-workers' competence on system knowledge (ISELL, Centiro, MHS, IPOS, and queuing systems),keeps the work areas efficiently

equipped and effectively covered at all times during open hours, and secures correct level of systems access related to Services.

Identifies successor and creates as well as secures necessary training.
Builds emotional connections through meaningful and empathetic interactions with customers; setting the example and coaching others on how to

do the same.

Partners with Risk & Compliance to ensure adherence to policies regarding cash handling, inventory, safety and internal audit standards."

Team vision ( title) Together as a team

Team vision (text) At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Let's connect !

Let´s connect JOB TYPE: Full time, permanent
BENEFITS ELIGIBLE: Yes
HOURS: 38-40

The pay range for this role is $24.08 - $34.01 based on Ikea relevant hears of experience

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

The starting rate/ salary for this position ranges from 24.08 USD to 34.01 USD and will be based on relevant work experience.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Apply Now

Refine Your Search

customer experience leader jobs in lenexa ks

Customer Experience Team Leader I

Team Leader, Customer Experience & Outreach

Construction Crew Leader in Training

Continuous Improvement Lead - Stamping

Lead Estimator/ Advisor

Facilities Maintenance Technician Lead – Level 6

Lead Mover & Driver (Chauffeur)

Shift Leader

OTCHS Group Lead - 2nd shift

Fence Installer (Lead / Foreman)

Lead Window Cleaning Technician / Crew Leader

Automotive Lead Technician

Radiology Patient Services Team Lead

Automotive Lead Technician

AW Lead Appliance Installer Driver

Lead Medical Technologist

Lead Software Engineer

Insurance Business Growth Leader

Lead Mover & Driver (Non-CDL)

Event Senior Technical Lead, Audio Visual (Video) - Loews Kansas City - $750 Sign On Bonus!

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