Top 19 Automotive service advisor Jobs in Lexington Ky

Customer Advisor
CarMax Auto Superstores, Inc. —Lexington, KY
- $21.24 an hour
- 8 hour shift
- Dealership
- Ability to walk for extended periods
- Computer skills
- Paid jury duty
- Paid holidays
2d
Automotive Service Advisor - MAP Automotive Group
MAP Automotive Group —Nicholasville, KY
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid training
- Disability insurance
Quick Apply
Customer Service Specialist
Quantrell Auto Group —Lexington, KY
- Full-time
- Clean driving record
- Dealership
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
11d
Service Advisor
Camping World —Georgetown, KY
- $50,000 - $75,000 a year
- Full-time
- Computer literacy
- Driver's License
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
2d
Auto Care Center Service Writer
Walmart —Richmond, KY
- $14 - $27 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Customer Sales Advisor - Lexington, KY
GOODYEAR —Lexington, KY
- Weekends as needed
- 18 years or older
- Heavy lifting
- High school diploma or GED
- Health insurance
- 401(k)
Service Scheduling Coordinator
Dan Cummins of Georgetown —Georgetown, KY
- Email
- Clean driving record
- Computer literacy
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Supervisor Service
Boyd CAT —Lexington, KY
- $102,152.82 a year
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
Delivery Coordinator
Camping World —Georgetown, KY
- $40,000 - $65,000 a year
- Full-time
- Sales
- Dealership
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Sales Associate or Sales Manager
Tire Discounters —Lexington, KY
- $35,000 - $55,000 a year
- Mid-level
- Driver's License
- US work authorization
Quick Apply
Assistant Service Manager - Richmond, KY
GOODYEAR —Richmond, KY
- Weekends as needed
- 18 years or older
- Heavy lifting
- Sales
- Health insurance
- 401(k)
WILL CALL/Front Counter Sales
S & S FIRESTONE, INC —Lexington, KY
- $22 - $24 an hour
- Full-time
- Entry level
- Commercial
- Paid holidays
- Health insurance
11d
Service Writer
Meade Tractor —Paris, KY
- $18 - $22 an hour
- Extended hours
- Dealership
- Computer literacy
- No high school diploma
SERVICE MANAGER
Worldwide Equipment Enterprises Inc —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Sales Associate - Big O Tires
Leeds West Groups —Lexington, KY
- $15 - $24 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
Service Advisor
Freedom Chrysler Dodge Jeep Ram of Lexington —Lexington, KY
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply

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Customer Advisor

CarMax Auto Superstores, Inc. -
Lexington, KY

Apply Now

Job Details

Full-time
$21.24 an hour
2 days ago

Benefits

Paid jury duty
Paid holidays

Qualifications

Safety protocol adherence
Phone communication
Personal protective equipment (PPE) adherence
Computer skills
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

7204 - Lexington - 105 Sand Lake Dr, Lexington, Kentucky, 40515

CarMax, the way your career should be!

Position Overview

As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer experience. Acting as the primary liaison between customers and our skilled technicians, you’ll ensure transparency and trust throughout the service and repair process. This position is perfect for individuals who thrive in a fast-paced, customer-focused environment and want to grow their career with a Fortune 100 Best Company to Work For®.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

Deliver outstanding customer service by greeting all service customers warmly and professionally.
Manage service communications by assisting with incoming calls and providing timely updates on vehicle status.
Create and process repair orders accurately, ensuring proper routing to technicians, and review and finalize repair documentation for accuracy before invoicing
Consult with customers on recommended repairs and obtain approvals for Extended Service Policy (ESP) claims.
Handle service payments and cash management with precision and integrity.
Balance multiple priorities in a high-energy environment while ensuring customer concerns are resolved promptly.
Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

Exceptional communication and interpersonal skills, both in person and over the phone.
Strong customer service focus, consistently providing an iconic customer experience.
Ability to read, interpret, and maintain accurate records using intermediate computer skills.
Collaborative mindset to work effectively across departments.
Comfortable performing multiple tasks in a fast-paced, dynamic setting.
Ability to stand or walk for extended periods and work flexible shifts, including nights, weekends, and holidays.
Commitment to safety standards and compliance, including proper use of PPE and adherence to CarMax policies.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$21.24 - $21.24

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Apply Now

Refine Your Search

automotive service advisor jobs in lexington ky

Customer Advisor

Automotive Service Advisor - MAP Automotive Group

Customer Service Specialist

Service Advisor

Auto Care Center Service Writer

Customer Sales Advisor - Lexington, KY

Service Scheduling Coordinator

Supervisor Service

Delivery Coordinator

Sales Associate or Sales Manager

Assistant Service Manager - Richmond, KY

WILL CALL/Front Counter Sales

Service Writer

SERVICE MANAGER

Sales Associate - Big O Tires

Service Advisor

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