SERVICE ADVISOR
Worldwide Equipment Enterprises Inc —Lexington, KY
- $18 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
9d
Shop Service Advisor
Online Transport —Georgetown, KY
- Up to $25 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Express Service Advisor
Don Franklin Lexington Hyundai —Lexington, KY
- $40,000 - $60,000 a year
- 8 hour shift
- Dealership
- Driver's License
- In-person
- Health savings account
- Paid holidays
Quick Apply
Service Writer
Transport Specialists —Lexington, KY
- $24 - $26 an hour
- 8 hour shift
- Dealership
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor
Jack Burford Chevrolet, Inc. —Richmond, KY
- $3,000 - $6,000 a month
- Full-time
- Clean driving record
- Dealership
- In-person
- Health insurance
- Dental insurance
Quick Apply
(USA) Tire and Battery Service Advisor
Sam's Club —Nicholasville, KY
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
SERVICE MANAGER
Worldwide Equipment Enterprises Inc —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
6d
Estimator
Gerber Collision & Glass —Lexington, KY
- From $65,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
Quick Apply
8d
Customer Sales Advisor - Lexington, KY
GOODYEAR —Lexington, KY
- Weekends as needed
- 18 years or older
- Heavy lifting
- High school diploma or GED
- Health insurance
- 401(k)
Sales and Service Technician
Firestone Complete Auto Care —Lexington, KY
- $15.20 - $22.71 an hour
- Full-time
- Hybrid work
- Inventory management
- High school diploma or GED
- Driver's License
- Paid holidays
- Dental insurance
Sales Associate - Big O Tires
Leeds West Groups —Lexington, KY
- $15 - $24 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC —Georgetown, KY
- Part-time
- Driver's License
- Entry level
- Under 1 year
- Disability insurance
- Dental insurance
Quick Apply
Sales Associate or Sales Manager
Tire Discounters —Lexington, KY
- $35,000 - $55,000 a year
- Mid-level
- Driver's License
- US work authorization
Quick Apply
Collision Estimator
Caliber —Richmond, KY
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Front Counter Sales| 2nd Shift
Southern Tire Mart at Pilot LLC —Georgetown, KY
- Overtime
- 18 years or older
- Dealership
- Writing skills
- Paid training
- Health insurance
Quick Apply
Service Advisor
Freedom Chrysler Dodge Jeep Ram of Lexington —Lexington, KY
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
6h
Service Advisor
Camping World —Georgetown, KY
- $50,000 - $75,000 a year
- Full-time
- Computer literacy
- Driver's License
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply

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service writer jobs near lexington ky

SERVICE ADVISOR

Worldwide Equipment Enterprises Inc -
Lexington, KY

Quick Apply

Job Details

Full-time
$18 - $23 an hour
9 days ago

Qualifications

Microsoft Excel
Customer relationship building
Microsoft Outlook
Phone communication
In-person customer service
High school diploma or GED
Customer engagement
Client interaction via phone calls

Full Job Description

POSITION SUMMARY

The Service Advisor acts as an advocate for the customer, playing a key role in ensuring a positive experience for the customer through effective communication throughout the service process, meeting or exceeding their expectations.

ESSENTIAL DUTIES and RESPONSIBILITIES

Serves as the point of contact for the customer in the Service process, identifying the needs of the customer and establishing shared expectations for work to be performed
Establishes the repair order accurately, including details around specific services to be performed and payment for each component of the repair order.
Completes and communicates repair estimates to customers and receives approvals for repairs in advance.
Keeps the customer informed throughout the Service process, providing regular updates to clarify progress, status, and costs, avoiding any surprises or misunderstandings.
Maintains ongoing communication with Service Department team members to maintain awareness of progress, status, and any unplanned issues that may affect completion of the repair order.
Receives and processes payments prior to release of the vehicle to the customer.
Reviews all warranty repairs to ensure all requirements for filing a warranty claim are collected
Contacts customers to follow up on work performed and/or ask for business, scheduling work into the shop to help maintain efficient operations
Maintains the professional appearance of the Service Desk area and demonstrates positive, professional behavior at all times in person or on the phone with customers and co-workers.
Demonstrates safe working habits at all times.
Performs other related duties as assigned by management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); additional related education/training is a plus.
1 year of related experience, demonstrating some or all of the key functions of the role, including direct contact with customers both in person and over the phone.

REQUIRED SKILLS

Effective communication/listening skills and the ability to work well with others at a variety of levels.
Excellent customer service skills, including active listening, tact/diplomacy, empathy, and the ability to respond to customer complaints effectively.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) and a demonstrated ability to learn/navigate other systems.
Knowledge of administrative responsibilities, systems, and procedures, with hands-on experience with office equipment.
Ability to read, analyze, and interpret business documents
Excellent time management skills, understanding that establishing priorities and meeting customers’ expectations involves balancing service work appropriately.
Ability to multi-task and prioritize workload
Attention to details and problem-solving skills
Positive attitude and strong organizational skills

Quick Apply

Refine Your Search

service writer jobs in lexington ky

SERVICE ADVISOR

Shop Service Advisor

Express Service Advisor

Service Writer

Automotive Service Advisor

(USA) Tire and Battery Service Advisor

SERVICE MANAGER

Estimator

Customer Sales Advisor - Lexington, KY

Sales and Service Technician

Sales Associate - Big O Tires

Customer Service Advisor - Jiffy Lube Multicare

Sales Associate or Sales Manager

Collision Estimator

Front Counter Sales| 2nd Shift

Service Advisor