Top 33 It support technician Jobs in Lincoln Ne

IT Help Desk Assistant
American Life Financial Partners, LLC. —Lincoln, NE
- $22.50 - $25.00 an hour
- Full-time
- Computer literacy
- Office
- US work authorization
Quick Apply
IT Support Technician
CLARK & ENERSEN INC —Lincoln, NE
- Full-time
- Office
- Windows
- Travel
- Profit sharing
- Wellness program
IT Support Specialist (Tier 1)
First State Bank Nebraska —Lincoln, NE
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
IT Tech
Legends Global —Lincoln, NE
- Extended hours
- Mid-level
- Windows
- Microsoft Office
Technical Support Specialist (2nd and 3rd shift)
ALLO Communications LLC —Lincoln, NE
- $19 - $21 an hour
- Full-time
- Hybrid work
- Hospitality
- Computer literacy
- No high school diploma
- Health savings account
- Health insurance
Quick Apply
14d
Clinical Service Desk-Helpdesk-REMOTE-US
NTT Ltd —Lincoln, NE
- $34,387 - $64,616 a year
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
Network Operations Center Technician
State of Nebraska —Lincoln, NE
- $18.25 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Software Support Analyst
penlink —Lincoln, NE
- Research
- Office
- Windows
Quick Apply
Support Engineer
Databank IMX —Lincoln, NE
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Paid holidays
1d
Network Operations Center Specialist
State of Nebraska —Lincoln, NE
- $24.07 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
5d
Field Support Technician I
RealmFive, Inc. —Lincoln, NE
- $21 - $25 an hour
- Full-time
- Background check
- CDL A
- Office
- Health savings account
- Health insurance
Quick Apply
8d
ITS Workstation Support Associate
Nebraska Wesleyan University —Lincoln, NE
- Weekends as needed
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
End User Svcs Technician II
General Dynamics Ordnance & Tactical Systems —Lincoln, NE
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- 1 year
- Health insurance
Clinical Service Desk- Epic-BA
NTT Ltd —Lincoln, NE
- Mid-level
- Supervising experience
- Continuous improvement
- Work from home
Junior Technician
Schrock Innovations —Lincoln, NE
- $15 an hour
- Weekends as needed
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Senior Technical Support Specialist
XOTIC PC —Lincoln, NE
- $17.00 - $19.50 an hour
- Email
- Remote
- Mid-level
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
Network IT Technician Subcontractor LOCAL CANDIDATE ONLY
Quick Connect Computer Services —Lincoln, NE
- $25 - $45 an hour
- Contract
- Background check
- Software troubleshooting
- Customer service
Quick Apply
4d
On-Site Engineer
Five Nines Technology Group, LLC —Lincoln, NE
- Mid-level
- Driver's License
- In-person
- Disability insurance
- Health insurance
Quick Apply
Customer Support Lead & RMA Coordinator
XOTIC PC —Lincoln, NE
- $20 - $24 an hour
- Email
- 18 years or older
- Mid-level
- Office
- Dental insurance
- 401(k)
Quick Apply
Engineering Technical Support (1st Shift)
Vertiv —Lincoln, NE
- Mid-level
- US work authorization
- Associate's degree
6d

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it support technician jobs near lincoln ne

IT Help Desk Assistant

American Life Financial Partners, LLC.
Lincoln, NE

Quick Apply

Job Details

Full-time
$22.50 - $25.00 an hour

Qualifications

Desktop computer repair
Customer follow-ups
Computer operation
Office equipment routine maintenance
Email customer support
IT user and group management
Phone communication
IT asset management
Incident report management
Computer literacy
Laptop (troubleshooting support)
Incident management software
In-person customer service
Hardware maintenance
Operating system updates
Incident Escalation
Printer (troubleshooting support)
Software installation
Patch management
Associate's degree in information technology
Internal employee customer service
Desktop (troubleshooting support)
Office equipment installation
Computer management
Hardware configuration
Azure AD
Desktop applications
Data entry
Vendor communication
Network support

Full Job Description

IT Help Desk Assistant

American Life is a rapidly growing financial services holding company and seeks a motivated, detail-oriented, and service-driven individual to join us as an IT Help Desk Assistant. We operate as a modern insurance-holding company focused on long-term growth. Our objective is to foster and cultivate our relationships to sell and administer annuity products through third-party independent marketing organizations (IMOs).

Summary/Objective

The IT Help Desk Assistant provides first-level (Tier 1) technical support to internal employees and assists with maintaining the company’s day-to-day IT operations. This entry-level role focuses on resolving routine technical issues, supporting hardware and software needs, and ensuring a positive user experience for both onsite and remote employees. The position works under close supervision and escalates more complex issues to senior IT staff or external vendors as needed.

Essential Functions

Provide timely first-level technical support for basic hardware, software, and network-related issues for onsite and remote employees.
Respond to user inquiries via phone, email, or in-person and ensure prompt follow-up through resolution.
Create, document, and track service requests and incidents within the help desk ticketing system.
Assist with installation, configuration, and support of company-approved software and hardware, including desktops, laptops, printers, and peripherals.
Perform routine troubleshooting and minor repairs on PCs, laptops, monitors, and printers.
Assist with Entra ID/Azure AD tasks such as account setup for new hires, password resets, and account deactivations.
Maintain and support printers, including coordinating vendor service or repairs as needed.
Track and maintain inventory of IT assets, including hardware and software lifecycle updates.
Escalate unresolved or complex technical issues to appropriate internal teams or external support providers.
Support system updates, patches, and basic maintenance activities as directed.
Provide basic user guidance on standard applications, systems, and IT best practices.
Collaborate with IT team members to support ongoing technology initiatives and process improvements.
Adhere to company policies, standards, and security protocols when handling IT systems and data.
Other duties as assigned.

Competencies

Technical Aptitude
Foundational understanding of computers, operating systems, and common business applications; willingness to learn new technologies.
Problem-Solving Skills
Ability to follow established procedures to troubleshoot and resolve routine technical issues.
Communication Skills
Clear and approachable communication style with the ability to explain technical concepts to non-technical users.
Customer Service Orientation
Strong focus on delivering a positive support experience with patience and professionalism.
Attention to Detail
Accurately documents issues, resolutions, and asset tracking information.
Time Management
Ability to manage multiple basic support requests while prioritizing urgent issues appropriately.

Required Education and Experience

Associate’s degree in Information Technology or related field preferred, or
0–2 years of experience in a technical support, customer service, or help desk environment
Relevant certifications such as CompTIA A+ are a plus but not required

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This in-office job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others via phone, in person, or electronic methods. The employee is frequently required to sit, stand, walk, and use hands and fingers to operate computer equipment. This position may occasionally require lifting 25–30 pounds.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours as needed.

Travel

No travel is expected for this position.

Work Authorization/Security Clearance

Must be eligible to work in the United States.

AAP/EEO Statement

American Life is an Equal Opportunity Employer.

If you need assistance or accommodation due to a disability, you may contact us at 402-489-8266.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Refine Your Search

it support technician jobs in lincoln ne

IT Help Desk Assistant

IT Support Technician

IT Support Specialist (Tier 1)

IT Tech

Technical Support Specialist (2nd and 3rd shift)

Clinical Service Desk-Helpdesk-REMOTE-US

Network Operations Center Technician

Software Support Analyst

Support Engineer

Network Operations Center Specialist

Field Support Technician I

ITS Workstation Support Associate

End User Svcs Technician II

Clinical Service Desk- Epic-BA

Junior Technician

Senior Technical Support Specialist

Network IT Technician Subcontractor LOCAL CANDIDATE ONLY

On-Site Engineer

Customer Support Lead & RMA Coordinator

Engineering Technical Support (1st Shift)

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