Top 94 Helpdesk technician Jobs in Little Elm, Tx

Desktop Support Technician
GTS Technology Solutions —Celina, TX
- $22 an hour
- 10 hour shift
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
4d
IT Support Technician
Cure IT group —Lewisville, TX
- $25.74 - $35.00 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
Quick Apply
8d
Service Desk Technician II
AXS —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Service Desk Technician II- AXS
AEG Worldwide —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
IT Service Desk Technician I
Propelled Brands —Carrollton, TX
- Weekends as needed
- Google Workspace
- Office
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
2d
IT Support Technician
HITRUST Services LLC —Frisco, TX
- Mid-level
- Office
- 3 years
Quick Apply
Desk side Support Technician
Noblesoft Technologies Inc. —Allen, TX
- $21 - $22 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
Quick Apply
10d
IT Help Desk Technician
Cummings Electrical —Fort Worth, TX
- Full-time
- Background check
- Pass drug screening
- Research
- Health insurance
- 401(k)
Service Desk Technician
ASPIRE HR LLC —Dallas, TX
- Full-time
- Research
- Mid-level
- Office
Help Desk Analyst
Daisy Brand LLC —Dallas, TX
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Technical Support Representative (Residential Electrical Support)
HomePro —Carrollton, TX
- $25 - $30 an hour
- Full-time
- Residential
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
Technology Support Specialist
Coppell ISD —Coppell, TX
- Classroom
- Computer science
- Clean driving record
Help Desk Support Specialist
DuraServ Corp —Coppell, TX
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Technician
Fidelity TalentSource —Westlake, TX
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
9d
Facilities Support
Prime Controls —Lewisville, TX
- Weekends as needed
- Customer service
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Helpdesk Technician I
Arcis Golf —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
IT Technician (Tier 2)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
4d

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Desktop Support Technician

GTS Technology Solutions -
Celina, TX

Quick Apply

Job Details

Temp-to-hire | Contract
$22 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Desktop computer repair
Customer communication
Network troubleshooting
Interpersonal skills
Laptop (troubleshooting support)
In-person customer service
Peripheral setup
Equipment troubleshooting
Windows
Incident Escalation
Driver's License
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Mobile device management
Productivity software
Desktop administration
Escalation handling
Peripheral hardware support
Active Directory management

Full Job Description

Desktop Support Technician

Location: Celina, TX 75009 (100% Onsite Required)

Engagement Type: 6 Month Contract, Potential Contract to Hire

Schedule: 40 hours per week; initially Monday–Thursday, 10-hour shifts

Work Authorization: Must be authorized to work in the United States on a full-time, ongoing basis without the need for employer sponsorship now or in the future

Background Requirement: Must pass a Criminal Justice Information Systems (CJIS) background check upon hire.

Openings: 2

Pay: $22.00/Hr. W2

GTS Technology Solutions is seeking Desktop Support Technicians to support a public-sector customer with day-to-day end-user technical support and several upcoming technology initiatives, including laptop refreshes, workstation deployments, and new facility setups.

This is a hands-on technical support role combining Level 1 troubleshooting with desktop support and deployment responsibilities. The Desktop Support Technician will troubleshoot endpoint hardware and software issues, resolve support tickets, image and configure devices, assist users in person and remotely, and support technology installations across multiple customer locations.

This position is well suited for someone who enjoys a mix of technical troubleshooting and hands-on desktop support rather than spending the entire day at a service desk.

Key Responsibilities

· Provide Level 1 technical support for hardware, software, connectivity, account, and peripheral issues.

· Troubleshoot and resolve desktop and laptop issues both in person and remotely.

· Monitor, document, update, and resolve requests through a service ticketing system.

· Image, configure, deploy, refresh, and replace Windows laptops and desktop computers.

· Support laptop refresh projects, including preparing new equipment and decommissioning outdated devices.

· Set up workstations and technology equipment at new and existing customer facilities.

· Connect and configure monitors, docking stations, peripherals, and other workstation equipment.

· Provide basic Active Directory support and account troubleshooting.

· Support Microsoft Windows and Microsoft Office applications.

· Assist with mobile device support, including iPhones and iPads.

· Support Mobile Device Management (MDM) activities as needed.

· Troubleshoot basic network and internet connectivity issues at the endpoint level.

· Escalate complex or priority issues to the appropriate technical team.

· Maintain accurate documentation of support activities and equipment.

· Travel between local customer facilities as needed to provide onsite technical support.

· Perform hands-on installation work that may require bending, kneeling, crawling under desks, and lifting equipment weighing up to 50 pounds.

· Provide professional and customer-focused support to users with varying levels of technical knowledge.

Required Qualifications

· 2+ years of experience in desktop support, IT support, help desk, service desk, or a similar technical support role preferred.

· Hands-on experience troubleshooting Windows desktops and laptops.

· Working knowledge of Active Directory.

· Experience supporting Microsoft Office applications.

· Experience troubleshooting computer hardware, software, peripherals, and basic connectivity issues.

· Experience providing in-person and remote end-user support.

· Strong technical troubleshooting and problem-solving skills.

· Strong customer service and verbal and written communication skills.

· Ability to work independently and appropriately escalate technical issues.

· Ability to lift, carry, push, or pull equipment weighing up to 50 pounds.

· Valid driver’s license and ability to travel between local customer locations as needed.

Preferred Qualifications

· Experience imaging, configuring, and deploying desktops and laptops.

· Experience supporting workstation refresh or hardware deployment projects.

· Experience with Mobile Device Management (MDM) solutions.

· Experience with Ivanti or similar device management platforms.

· Experience with Apple Business Manager and supporting iPhones and iPads.

· Experience with workstation or server support.

· CompTIA A+ certification.

· Previous experience supporting a public-sector or government environment.

· Experience supporting public-safety technology, such as in-vehicle technology, body cameras, or mobile data devices.

Additional Requirements

· The initial schedule is expected to be Monday through Thursday, 10 hours per day. Due to upcoming facility openings and department moves, the schedule may temporarily transition to a 5-day or alternate workweek. Candidates must have flexibility to accommodate schedule changes while maintaining approximately 40 hours per week.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.

Pay: $22.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Application Question(s):

Do you have hands-on experience imaging, configuring, deploying, or replacing desktops and/or laptops? Yes / No
Are you able to work 100% onsite and travel between local customer locations as needed? Yes / No
Are you able to meet the background screening and CJIS clearance requirements for this position? Yes / No

Experience:

desktop and end-user IT Support: 2 years (Required)
Active Directory and Microsoft Office applications: 1 year (Preferred)

Ability to Commute:

Celina, TX 75009 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in little elm, tx

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